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Service Department Manager Jobs in Raleigh, NC (NOW HIRING)

Rick Hendrick Chevrolet

SERVICE MANAGER

Durham, NC · On-site

Oversees training and supervising of service department employees. * Works with upper management and Human Resources to make service department hiring and discipline decisions. * Sets schedules and ...

McDonald's

McDonald's Department Manager

Holly Springs, NC · On-site

$20/hr

  • Medical

  • Dental

  • Vision

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

McDonald's Department Manager

Fuquay Varina, NC · On-site

$20/hr

  • Medical

  • Dental

  • Vision

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

ECS Ltd

Natural Resources Department Manager

Raleigh, NC · On-site

$20 - $22.25/hr

... service offerings * Communicates branch, subsidiary, and corporate initiatives to staff and ... Develops and manages departmental budgets and forecasts * Monitors KPIs and drives performance ...

Whole Foods Market

Assistant Department Manager

Cary, NC

$19.05 - $33.20/hr

  • Medical

  • PTO

... service to customers and Team Members at all times. All positions must be performed in accordance ... Functions as point person and departmental person in charge in absence of Team Leader. * Sets and ...

MOTORSPORTS OF DURHAM LLC

Service Advisor

Durham, NC · On-site

Service Department Supervisor: Service Manager Full Time Opportunity Summary Description Intakes customer vehicles, notes problems and service needs, schedules work, assigns jobs to service ...

TERRACON

Department Manager I

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Facilities Department Manager is responsible for leading and supporting projects focused on ... Lead and support the growth of building enclosure consulting services, including roofing ...

TERRACON

Department Manager I

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Facilities Department Manager is responsible for leading and supporting projects focused on ... Terracon's growth is due to our talented employee-owners exceeding expectations in client service ...

Floor & Decor

Assistant Department Manager (Deco)

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

High School Diploma or GED * 1 year of customer service/sales experience, or an equivalent ... Communicate inventory needs to management * Direct and assist the processing of merchandise to the ...

Michaels Stores, Inc.

Department Manager FT

Garner, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Major Activities * Assist Store Manager in leading and managing adherence to Standard Operating ... services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance ...

Michaels Stores

Department Manager FT

Garner, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Major Activities * Assist Store Manager in leading and managing adherence to Standard Operating ... services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance ...

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Showing results 21-40

All JobsService Department JobsService Department Manager JobsService Department Manager Jobs in Raleigh, NC

Service Department Manager information

See Raleigh, NC salary details

$27.7K

$68.4K

$109.8K

How much do service department manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service department manager in Raleigh, NC is $68,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $81,200.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What cities near Raleigh, NC are hiring for Service Department Manager jobs?

Cities near Raleigh, NC with the most Service Department Manager job openings:

Service Department Manager jobs near you
Infographic showing various Service Department Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $68,378 per year, or $32.9 per hour.

Environmental Services Department Manager

Healthcare Services Group, Inc.

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Healthcare Services Group rating

5.0

Company rating: 5.0 out of 10

Based on 479 frontline employees who took The Breakroom Quiz

233rd of 254 rated facilities management

Job description

Overview
Role: Environmental Services Department Manager
Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!
Available Benefits for All Employees
  • Comprehensive Benefits Package - Medical, Dental, and Vision
  • Free Telemedicine Services on Day 1*
  • Paid Holidays & Vacation
  • 401 (k)
  • Get paid when you need it with PNC EarnedIt
  • Financial Wellness Support from PNC Workplace Banking
  • Free Prescription Discount Program
  • Employee Assistance Programs
  • Training & Development Opportunities
  • Employee Recognition Programs
  • Employee Stock Purchase Plan
  • Nationwide Transfer Opportunities

Benefits Link
Click here for more benefits information
or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf
*Not available in AR.
Responsibilities
  • Manage and supervise housekeeping, laundry, and floor care staff, ensuring compliance with policies, procedures, and federal/state requirements.
  • Perform and lead teams in light housekeeping, heavy housekeeping, and laundry aide duties across varying shifts.
  • Lead staff training, quality control, and in-service sessions; ensure timely completion of projects and programs.
  • Maintain records of income, expenditures, supplies, personnel, and equipment while using HCSG computer software.
  • Act as liaison between building occupants/administrators and HCSG staff; communicate directives effectively.
  • Use protective gear appropriately; ensure safe use of cleaning solutions and adherence to safety precautions.
  • Maintain consistent attendance, punctuality, and timely completion of tasks.
  • Represent HCSG positively through courteous interactions with supervisors, co-workers, client staff, residents, and guests.
  • All other duties as assigned.

Qualifications
  • High school diploma or equivalent preferred.
  • Two years of experience in healthcare housekeeping and supervision preferred.
  • Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
  • Compliance with COVID-19 vaccination policies.
  • Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
  • Must be able to perform routine, repetitive tasks continuously.
  • Must be able to work around food and cleaning products.
  • Able to follow oral and written instructions, and perform routine, repetitive tasks daily.
  • Residency within the service area required.

Ready to Join Us?
If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
EEO Statement
HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

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