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Service Department Assistant Jobs in Colorado (NOW HIRING)

Prescott's, Inc

Service Writer

Monument, CO · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain records of parts used and inventory levels for the service department * Assist field representatives and customers with RMA creation and UPS label creation for parts return * Manage back ...

Prescott's, Inc

Service Writer

Monument, CO · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain records of parts used and inventory levels for the service department * Assist field representatives and customers with RMA creation and UPS label creation for parts return * Manage back ...

Prescott's, Inc

Service Writer

Monument, CO · On-site

$24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain records of parts used and inventory levels for the service department * Assist field representatives and customers with RMA creation and UPS label creation for parts return * Manage back ...

King Soopers

PRODUCE/ASST DEPT LEADER

Arvada, CO · On-site

$17.75 - $22/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

City Market

PRODUCE/ASST DEPT LEADER

Grand Junction, CO

$17 - $21.25/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

King Soopers

PRODUCE/ASST DEPT LEADER

Boulder, CO · On-site

$18.50 - $23/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

King Soopers

PRODUCE/ASST DEPT LEADER

Louisville, CO · On-site

$18.25 - $22.75/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

City Market

PRODUCE/ASST DEPT LEADER

Rifle, CO · On-site

$18.50 - $23/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

King Soopers

PRODUCE/ASST DEPT LEADER

Boulder, CO · On-site

$18.50 - $23/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

City Market

PRODUCE/ASST DEPT LEADER

Grand Junction, CO · On-site

$17 - $21.25/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

King Soopers

PRODUCE/ASST DEPT LEADER

Arvada, CO · On-site

$19 - $23.50/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

City Market

PRODUCE/ASST DEPT LEADER

Pagosa Springs, CO · On-site

$15.75 - $19.75/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

King Soopers

PRODUCE/ASST DEPT LEADER

Denver, CO · On-site

$17.75 - $22/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

King Soopers

PRODUCE/ASST DEPT LEADER

Thornton, CO · On-site

$18 - $22.25/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

King Soopers

PRODUCE/ASST DEPT LEADER

Fort Collins, CO · On-site

$17.25 - $21.50/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

King Soopers

PRODUCE/ASST DEPT LEADER

Firestone, CO · On-site

$17.50 - $21.75/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

King Soopers

PRODUCE/ASST DEPT LEADER

Colorado Springs, CO · On-site

$15.25 - $19/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

King Soopers

PRODUCE/ASST DEPT LEADER

Greeley, CO · On-site

$16.75 - $21/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

King Soopers

PRODUCE/ASST DEPT LEADER

Commerce City, CO · On-site

$18.50 - $22.75/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

City Market

PRODUCE/ASST DEPT LEADER

Eagle, CO · On-site

$18.25 - $22.75/hr

Create an outstanding customer experience through exceptional service. Establish and maintain a ... Implement the period promotional plan for the department * Assist management in preparing the store ...

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All JobsService Department JobsService Department Assistant JobsService Department Assistant Jobs in Colorado

Service Department Assistant information

What does a service department assistant do?

A service department assistant supports the service team by scheduling appointments, managing customer communications, and maintaining service records. They often use computer software to track service orders and may assist with parts inventory and basic administrative tasks to ensure smooth operations.

What are the most commonly searched types of Service Department jobs in Colorado?

The most popular types of Service Department jobs in Colorado are:

What cities in Colorado are hiring for Service Department Assistant jobs?

Cities in Colorado with the most Service Department Assistant job openings:

Service Department Assistant jobs near you

Service Writer

Prescott's, Inc

Monument, CO • On-site

$24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Join the team at Prescott’s, Inc. — where quality meets care.

Prescott’s is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you're passionate about supporting the frontlines of care through innovation and service, we’d love to have you on our team.

This position will support Prescott’s, Inc.

We are currently seeking a detail-oriented Service Writer to join our team. In this role, you will be responsible for managing customer service requests, communicating with customers, providing estimates, and ensuring that all documentation related to service and maintenance is accurate and complete. Your organizational skills and attention to detail will help streamline operations and improve customer satisfaction.

This position will be worked onsite at our facility in Monument, CO.

Responsibilities:

  • Validate order information prior to processing all order requests
  • Process orders from customers and internal field representatives
  • Dispatch sales orders and parts requests to internal technicians for fulfillment
  • Process sales orders for invoicing for remaining balances of unreturned parts
  • Communicate with customers regarding service requests, updates and costs
  • Prepare quotes and information for pricing and parts inquiries/assist internal field representatives with providing quotes to customers
  • Provide accurate Master Service Agreement (MSA) pricing
  • Monitor field representative inventories and manage parts turnover rate
  • Maintain records of parts used and inventory levels for the service department
  • Assist field representatives and customers with RMA creation and UPS label creation for parts return
  • Manage back orders and follow up with efficient fulfillment of all orders
  • Input data into NetSuite

Requirements

  • High school diploma or GED required
  • 2+ years of relevant prior experience as a service writer, customer service associate or similar administrative role preferred
  • Experience in medical device industry or equivalent is a plus
  • Computer and data entry experience required
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Proficiency in using computer software for documentation and invoicing (Microsoft Office Suite, service management software a plus)
  • Basic understanding of medical equipment and terminology is a plus
  • Excellent customer service skills with the ability to handle inquiries and resolve issues effectively
  • Ability to work both independently and collaboratively within a team
  • Follow safety procedures in the performance of job duties and maintain a clean and safe work area

Pay Range: $24.00 per hour

Benefits

What we offer:

At Prescott’s, we prioritize your well-being and growth with a comprehensive benefits package including:

* Paid time off

* Healthcare insurance (medical dental, and vision coverage)

* Accident insurance, critical illness, and hospital indemnity insurance

* Short term (employee paid) and long-term disability (employer paid)

* 401K plan with company matching

* Continuous learning and development - offering opportunities for training, workshops, and certifications

* Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive