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Service Delivery Jobs in Wisconsin (NOW HIRING)

WI ยท On-site

$75 - $95/hr

Your Responsibilities As a Service Delivery Manager, you support services for one or more existing MECOMS customers, with a clear focus on maximizing customer value. You monitor scope, budget ...

WI ยท On-site

$120 - $160/hr

Service Delivery Manager Location: Dallas, Texas (Hybrid) Position: Permanent The Service Delivery Manager (SDM), is the customer advocate, empowering the voice of the customer for technology ...

Food Service Delivery Associate

West Bend, WI ยท On-site

$14.25 - $18.50/hr

The Food Service & Delivery Associate is responsible for safely transporting food, supplies, and equipment between school locations while supporting daily food service operations. This role combines ...

Food Service Delivery Associate

West Bend, WI

$13.75 - $17.75/hr

The Food Service & Delivery Associate is responsible for safely transporting food, supplies, and equipment between school locations while supporting daily food service operations. This role combines ...

Manager, Sales Service Delivery Apply now Save jobSaved job Your potential has a place here with TTECs award-winning employment experience. As a Sales Service Delivery Manager working in Krakow ...

Food Service Delivery Associate

West Bend, WI ยท On-site

$13.75 - $17.75/hr

The Food Service & Delivery Associate is responsible for safely transporting food, supplies, and equipment between school locations while supporting daily food service operations. This role combines ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

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Service Delivery information

See Wisconsin salary details

$29.3K

$94.8K

$162K

How much do service delivery jobs pay per year?

As of Aug 23, 2026, the average yearly pay for service delivery in Wisconsin is $94,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $129,200.00 per year, depending on experience, location, and employer.

What is service delivery?

Service delivery refers to the process of providing services to customers or clients according to agreed standards and expectations. In organizations, service delivery involves planning, managing, and improving the way services are provided to ensure customer satisfaction and efficiency. This can involve direct interaction with clients, coordination between teams, and ensuring that services meet quality and performance standards. Service delivery is essential in sectors such as IT, healthcare, and public services, where reliable and effective service impacts overall client experience.

What are the key skills and qualifications needed to thrive in service delivery?

To thrive in Service Delivery, you need strong project management abilities, a solid understanding of service-level agreements (SLAs), and relevant experience or education in IT or business management. Familiarity with IT service management (ITSM) frameworks such as ITIL, as well as tools like ServiceNow or Jira, is often required. Excellent communication, problem-solving skills, and a customer-centric mindset help professionals stand out in this field. These competencies are vital for ensuring reliable service outcomes, maintaining client satisfaction, and driving continuous improvement in service processes.

What are some common challenges faced by professionals in service delivery roles, and how are they typically addressed?

Professionals in Service Delivery often face challenges such as managing client expectations, coordinating across multiple teams, and ensuring consistent service quality under tight deadlines. These challenges are typically addressed through clear communication, robust service level agreements (SLAs), and proactive issue resolution strategies. Successful Service Delivery teams also rely on regular feedback loops and performance metrics to identify areas for improvement and to maintain strong client relationships.

What is the difference between Service Delivery vs Customer Support?

AspectService DeliveryCustomer Support
Primary FocusEnsuring services are delivered efficiently and meet client expectationsAssisting customers with issues, questions, and troubleshooting
Work EnvironmentProject-based, client-facing, often involves coordination with multiple teamsCall centers, help desks, direct customer interaction
Required SkillsProject management, communication, technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsITIL, PMP, Service Management certificationsCustomer Service certifications, ITIL

Service Delivery focuses on managing the end-to-end process of providing services to clients, ensuring quality and efficiency. Customer Support centers on assisting individual customers with their issues and inquiries. While both roles involve client interaction, Service Delivery emphasizes process management, whereas Customer Support emphasizes direct problem resolution.

What are the most commonly searched types of Service Delivery jobs in Wisconsin?

The most popular types of Service Delivery jobs in Wisconsin are:

What cities in Wisconsin are hiring for Service Delivery jobs?

Cities in Wisconsin with the most Service Delivery job openings:

Infographic showing various Service Delivery job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $94,818 per year, or $45.6 per hour.

$75 - $95/hr

Other

Posted 5 days ago


Job description

At Ferranti, we are looking for a new colleague and that might be you! Do you have a passion for IT or the Energy sector, or you are eager to learn more about it โ€“ well, then you might be the one we are looking for!

At Ferranti, we focus on finding the right fit for our company. Your role will be shaped around your talents and experience, whether in our project division, product division, or our supporting services, we focus on your career!

Your Responsibilities

As a Service Delivery Manager, you support services for one or more existing MECOMS customers, with a clear focus on maximizing customer value. You monitor scope, budget, quality, planning, risks, and resources to ensure the successful execution of all assigned support services. You lead a dedicated team of consultants and apply Ferrantiโ€™s proven project and support methodologies to deliver streamlined operations, measurable results, and high customer satisfaction.

Your Profile
  • At least 2โ€“3 years of experience as a Service Delivery Manager or Project Manager in an IT software environment (preferably ERP)
  • Strong understanding of business processes and familiarity with methodologies such as Agile and ITIL
  • Commercial mindset with the ability to identify opportunities and manage expectations
  • Excellent communication skills, able to deliver clear messages and build consensus across stakeholders
  • Confident in managing administrative tasks and engaging with customers and subcontractors
  • Skilled at bridging business and IT and aligning diverse teams
  • Structured, analytical, and able to build trust through a professional and reliable approach
  • Fluent in Dutch and English; additional languages are a plus
  • Experience in the Energy & Utilities sector is a strong asset
We offer
  • A good work-life balance in a team culture built on trust.
  • The possibility and freedom to work on international projects.
  • Real career opportunities: Whether you want to become an expert or grow into a management role, the choice is yours!
  • Support from a personal coach and our knowledge center.
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