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Service Delivery Jobs in Virginia (NOW HIRING)

Politico

HR Generalist - Service Delivery

Arlington, VA

$80K - $90K/yr

The HR Generalist - Service Delivery is part of POLITICO North America's HR Business Partner team and reports to the Global HR Service Delivery (Operations) Manager. This role is designed for an HR ...

Politico

HR Generalist - Service Delivery

Arlington, VA · On-site

$80K - $90K/yr

The HR Generalist - Service Delivery is part of POLITICO North America's HR Business Partner team and reports to the Global HR Service Delivery (Operations) Manager. This role is designed for an HR ...

Zantech

IT Service Delivery Manager SME

Ashburn, VA · On-site +1

The IT Service Delivery Manager SME will play a crucial role in providing: * Service Delivery Management & Governance (Intake process design and execution, portfolio lifecycle management) * Portfolio ...

Zantech

IT Service Delivery Manager SME

Ashburn, VA · Hybrid

The IT Service Delivery Manager SME will play a crucial role in providing: * Service Delivery Management & Governance (Intake process design and execution, portfolio lifecycle management) * Portfolio ...

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Showing results 41-60

All JobsService Delivery JobsService Delivery Jobs in Virginia

Service Delivery information

See Virginia salary details

$28.8K

$93.1K

$159.1K

How much do service delivery jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service delivery in Virginia is $93,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $126,900.00 per year, depending on experience, location, and employer.

What is the difference between Service Delivery vs Customer Support?

AspectService DeliveryCustomer Support
Primary FocusEnsuring services are delivered efficiently and meet client expectationsAssisting customers with issues, questions, and troubleshooting
Work EnvironmentProject-based, client-facing, often involves coordination with multiple teamsCall centers, help desks, direct customer interaction
Required SkillsProject management, communication, technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsITIL, PMP, Service Management certificationsCustomer Service certifications, ITIL

Service Delivery focuses on managing the end-to-end process of providing services to clients, ensuring quality and efficiency. Customer Support centers on assisting individual customers with their issues and inquiries. While both roles involve client interaction, Service Delivery emphasizes process management, whereas Customer Support emphasizes direct problem resolution.

What is service delivery?

Service delivery refers to the process of providing services to customers or clients according to agreed standards and expectations. In organizations, service delivery involves planning, managing, and improving the way services are provided to ensure customer satisfaction and efficiency. This can involve direct interaction with clients, coordination between teams, and ensuring that services meet quality and performance standards. Service delivery is essential in sectors such as IT, healthcare, and public services, where reliable and effective service impacts overall client experience.

What are some common challenges faced by professionals in service delivery roles, and how are they typically addressed?

Professionals in Service Delivery often face challenges such as managing client expectations, coordinating across multiple teams, and ensuring consistent service quality under tight deadlines. These challenges are typically addressed through clear communication, robust service level agreements (SLAs), and proactive issue resolution strategies. Successful Service Delivery teams also rely on regular feedback loops and performance metrics to identify areas for improvement and to maintain strong client relationships.

What are the key skills and qualifications needed to thrive in service delivery?

To thrive in Service Delivery, you need strong project management abilities, a solid understanding of service-level agreements (SLAs), and relevant experience or education in IT or business management. Familiarity with IT service management (ITSM) frameworks such as ITIL, as well as tools like ServiceNow or Jira, is often required. Excellent communication, problem-solving skills, and a customer-centric mindset help professionals stand out in this field. These competencies are vital for ensuring reliable service outcomes, maintaining client satisfaction, and driving continuous improvement in service processes.
What are the most commonly searched types of Service Delivery jobs in Virginia? The most popular types of Service Delivery jobs in Virginia are:
Service Delivery jobs near you
Infographic showing various Service Delivery job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $93,134 per year, or $44.8 per hour.

Material Handler, Service Delivery

Arcwood Environmental, LLC

Abingdon, VA • On-site

$16.25 - $19.50/hr

Full-time

Re-posted 9 hours ago

Job description

Overview

About Arcwood

Every advancement-from the products we use to the medicines and technologies we depend on-creates waste that must be handled responsibly. For more than 50 years, Arcwood Environmental has helped organizations across the United States manage the byproducts of progress safely and thoughtfully. With deep expertise and innovative waste management technology across a growing nationwide footprint, Arcwood protects people, communities, and the environment through work that often happens behind the scenes.

 

Our Values

We move forward together, one team with a shared purpose, counting on each other every day. Our core values demonstrate how we work together to deliver value for our customers, putting them at the center of all we do:

  • Lead with Safety: We uphold the highest safety and compliance standards to protect our teams, our customers and the communities that count on us.
  • Solve Problems Creatively: We push for better - advancing technologies, processes, and ideas that protect human health and the environment.
  • Own It Together: We are individually and collectively accountable for our work and our impact, knowing that progress is only achieved by working together - with our customers, and with each other.
  • Deliver for Customers: We put customers at the center of all we do. When we live our values - lead with safety, solving problems creatively, and owning our work together - the result is clear: we deliver exceptional value for our customers.

We've reached a unique point as a company: big enough to deliver broad capability and consistent performance, while striving to be nimbler and more responsive to our customers' evolving needs. Come join Arcwood and be part of our legacy of environmental leadership!

Essential Functions & Responsibilities

Material Handler, Service DeliveryAs a Material Handler, Service Delivery you will be responsible for loading, unloading, and processing hazardous and nonhazardous waste materials at a service center with supervision.

  • Prioritizes health and safety by adhering to policies, processes, and consistently maintaining safe practices
  • Loads, unloads and processes solid and liquid waste safely in accordance with Company, Federal, State and Local rules and regulations
  • Performs basic spill cleanup and housekeeping duties as directed
  • Perform chemical compatibility checks to prevent reactions and other issues
  • Utilizes barcode system equipment to document certain inventory activities
  • Utilizes knowledge of applicable EPA, DOT, OSHA and permit regulations
  • Utilizes appropriate Personal Protective Equipment (PPE) as needed including boots, gloves, suits, eye/ear protection and a respirator
  • Takes on additional duties as assigned to support the team and organization
  • Be willing to work two Saturdays per month when needed
Education -  High-school diploma or equivalent (required)Experience
  • 1+ years of related experience (required)
Benefits, Compensation & Workforce DiversityArcwood offers stability you can count on and opportunities to grow. We provide steady work, competitive pay, and above-market benefits that reflect the importance of what we do. As we continue to grow, you'll have the chance to build skills, take on new challenges, and build a career. When you join Arcwood, you join a team that honors its legacy, values hardworking people, and shows up every day to protect people, communities, and the future we share.   Arcwood is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to disability or protected veteran status, in accordance with applicable federal laws. A post-offer drug screen and background check will be required. Physical Job RequirementsEmployment Type: FULL_TIME

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