Service Delivery Business Analyst Location: Atlanta, GA Engagement Type: Contract Work Mode: Hybrid Duration: ~11 Months (August 10, 2026 - June 30, 2027) Interview Type: Webcam or In-Person Role ...
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Service Delivery Business Analyst Location: Atlanta, GA Engagement Type: Contract Work Mode: Hybrid Duration: ~11 Months (August 10, 2026 - June 30, 2027) Interview Type: Webcam or In-Person Role ...
Customer Service Delivery Driver
Winder, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Quick apply
Customer Service Delivery Driver
Winder, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Fairburn, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Fairburn, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Quick apply
Customer Service Delivery Advocate
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
$17 - $19/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Quick apply
Customer Service Delivery Advocate
$17 - $19/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Quick apply
Customer Service Delivery Advocate
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Savannah, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Savannah, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Quick apply
Customer Service Delivery Driver
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Winder, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Winder, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
$17 - $19/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Quick apply
Customer Service Delivery Advocate
$17 - $19/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Quick apply
Customer Service Delivery Advocate
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Winder, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Quick apply
Customer Service Delivery Advocate
Winder, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Savannah, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Savannah, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Chamblee, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Chamblee, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Chamblee, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Chamblee, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Chamblee, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Chamblee, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Winder, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Quick apply
Customer Service Delivery Advocate
Winder, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Winder, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
Winder, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Savannah, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Advocate
Savannah, GA · On-site
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Customer Service Delivery Driver
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Quick apply
Customer Service Delivery Driver
$18 - $20/hr
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...
Service Delivery information
See Georgia salary details
$24.5K - $34.6K
5% of jobs
$34.6K - $44.7K
12% of jobs
$48.7K is the 25th percentile. Wages below this are outliers.
$44.7K - $54.8K
20% of jobs
$54.8K - $64.9K
12% of jobs
The median wage is $66.9K / yr.
$64.9K - $75K
5% of jobs
$75K - $85.1K
7% of jobs
$85.1K - $95.1K
6% of jobs
$103.3K is the 75th percentile. Wages above this are outliers.
$95.1K - $105.2K
9% of jobs
$105.2K - $115.3K
12% of jobs
$115.3K - $125.4K
9% of jobs
$125.4K - $135.5K
3% of jobs
$24.5K
$79.3K
$135.5K
How much do service delivery jobs pay per year?
As of Aug 13, 2026, the average yearly pay for service delivery in Georgia is $79,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $108,100.00 per year, depending on experience, location, and employer.
What is the difference between Service Delivery vs Customer Support?
| Aspect | Service Delivery | Customer Support |
|---|---|---|
| Primary Focus | Ensuring services are delivered efficiently and meet client expectations | Assisting customers with issues, questions, and troubleshooting |
| Work Environment | Project-based, client-facing, often involves coordination with multiple teams | Call centers, help desks, direct customer interaction |
| Required Skills | Project management, communication, technical knowledge | Communication, problem-solving, product knowledge |
| Common Certifications | ITIL, PMP, Service Management certifications | Customer Service certifications, ITIL |
Service Delivery focuses on managing the end-to-end process of providing services to clients, ensuring quality and efficiency. Customer Support centers on assisting individual customers with their issues and inquiries. While both roles involve client interaction, Service Delivery emphasizes process management, whereas Customer Support emphasizes direct problem resolution.
What is service delivery?
Service delivery refers to the process of providing services to customers or clients according to agreed standards and expectations. In organizations, service delivery involves planning, managing, and improving the way services are provided to ensure customer satisfaction and efficiency. This can involve direct interaction with clients, coordination between teams, and ensuring that services meet quality and performance standards. Service delivery is essential in sectors such as IT, healthcare, and public services, where reliable and effective service impacts overall client experience.
What are some common challenges faced by professionals in service delivery roles, and how are they typically addressed?
Professionals in Service Delivery often face challenges such as managing client expectations, coordinating across multiple teams, and ensuring consistent service quality under tight deadlines. These challenges are typically addressed through clear communication, robust service level agreements (SLAs), and proactive issue resolution strategies. Successful Service Delivery teams also rely on regular feedback loops and performance metrics to identify areas for improvement and to maintain strong client relationships.
What are the key skills and qualifications needed to thrive in service delivery?
To thrive in Service Delivery, you need strong project management abilities, a solid understanding of service-level agreements (SLAs), and relevant experience or education in IT or business management. Familiarity with IT service management (ITSM) frameworks such as ITIL, as well as tools like ServiceNow or Jira, is often required. Excellent communication, problem-solving skills, and a customer-centric mindset help professionals stand out in this field. These competencies are vital for ensuring reliable service outcomes, maintaining client satisfaction, and driving continuous improvement in service processes.
What are the most commonly searched types of Service Delivery jobs in Georgia?
The most popular types of Service Delivery jobs in Georgia are:
Job description
Position Title: Service Delivery Business Analyst
Location: Atlanta, GA
Engagement Type: Contract
Work Mode: Hybrid
Duration: ~11 Months (August 10, 2026 – June 30, 2027)
Interview Type: Webcam or In-Person
Role OverviewThe Service Delivery Business Analyst is responsible for analyzing business operations, developing process improvements, maintaining operational governance, managing reporting and metrics, conducting inventory and billing reconciliations, and supporting quality assurance initiatives for Telecommunications and Network Services. This role acts as the primary liaison between business operations, vendors, and technical teams to drive service delivery and operational efficiency. Additionally, the role involves analyzing customer business needs, assisting with system enhancements, establishing operational standards, and supervising or guiding subordinate staff.
Key Responsibilities• Conduct enterprise-wide business analysis for Telecommunications and Network Services to identify efficiencies, gather requirements, and optimize service delivery.
• Develop, document, and maintain operational procedures, standards, process workflows, and governance controls.
• Perform inventory and financial reconciliations between telecommunications/data service inventories and vendor billing to identify cost savings and ensure auditing accuracy.
• Generate centralized reporting and executive-level dashboards for Service Catalog Requests, Incident Management, Project Metrics, Asset Inventories, Telecommunications Usage, and Vendor Performance.
• Establish and maintain quality assurance programs, monitor operational metrics, and review process compliance.
• Track and manage operational issues, facilitate resolution with vendors and internal stakeholders, and maintain risk registers.
• Support continuous improvement, process automation, and organizational change management activities.
• Guide, supervise, and instruct work assignments of subordinate staff.
Required Skills & Experience• Bachelor’s degree in Business Administration, Information Systems, Information Technology, or a related field.
• 5+ years of experience in business analysis, process improvement, or operational management.
• 5+ years of experience in telecommunications, networking, or IT service management.
• 5+ years of hands-on experience with ServiceNow, asset management, and vendor billing analysis.
• Proven expertise in reporting, analytics, and comprehensive process documentation.
Additional Details• Work schedule consists of 8 hours per day, 5 days per week under a hybrid arrangement.
• Candidates must be local to the Metro Atlanta area and available to report onsite as directed.
About Ubertal
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
San Mateo, CA, US
Year founded
2011