Service Delivery Program Manager Jobs in Kansas (NOW HIRING)

As a Product Structure & Pricing Operations Manager, you will lead a cross functional core team chartered with defining, implementing, and ensuring readiness to execute Quote to Cash (QTC) on new product offering in the NetApp commerce tools across all NetApp products. You must be responsive, flexible and able to succeed within a collaborative team environment, managing multiple work streams, identifying risk, and implementing action plans to enable successful execution of the business requirements & strategy to meet launch expectations.

• Min 8+ years of experience in program management and/or related technical role.
• Leading a cross functional core team chartered with the definition of & readiness to execute Quote to Cash functions on all NetApp products. This includes product structures & pricing definition, tool setup, business process development, PSRR execution, project schedule & risk management, content governance, and clear communication with business and content stakeholders.
• Representing the Commerce team in the Product Life Cycle (PLC) core team process from concept to EOS. Including understanding program goals, requirements, and development and communication of schedule, risk management, and impacts to the PLC Core teams and program reviews.
• Assess, analyze, consolidate, and communicate project status and risks clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive teams.
• Apply both tactical and long-range vision to assign relative values and priorities within the context of the product portfolio; evaluating requirements against strategic objectives to prioritize investment and identify low performing offers.
• Lead our Executive PRC process including working with Executives to schedule reviews, provide meeting documentation, issue resolution, and governance to meet our Sox Compliance requirements.
• Understand, develop, enhance, mentor others in the use of key operational processes & tools that directly impact quote to cash and the PSRR/PRC activities.

Preferred Skills:

• Strong working knowledge of the Quote to Cash, Product lifecycle, and end-to-end support processes.
• Ability to integrate feedback and to prove their adaptability to quickly changing contexts and work environments.
• Strong analytical skills are a must, including the ability to absorb and process multiple streams of information into actionable plans.

• A Bachelor of Science degree in Engineering or Computer Science, a Masters degree or PhD or equivalent experience.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.