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Service Delivery Manager Jobs in Rutherford, NJ (NOW HIRING)

CenterLight Health System

CARE DELIVERY MANAGER

Bronx, NY · On-site

$126K - $132K/yr

... services * Monitor quality outcomes, regulatory compliance, clinical documentation, and operational ... delivery * Manage staffing, scheduling, and resource allocation to support operational ...

Friedman Williams

Delivery Manager

New York, NY

As an experienced Delivery Manager, you will work on several product teams supporting LHW's most cutting-edge technology capabilities, including customer databases, middleware, analytics platforms, a ...

Weekday AI

AI Delivery Manager

New York, NY · On-site

AI Delivery Manager (10-15 Years Experience) Location: NYC, NY - ONSITE Role Overview We are seeking an experienced AI Delivery Manager to lead end-to-end delivery of AI/ML and GenAI-driven programs ...

Weekday AI

AI Delivery Manager

New York, NY · On-site

AI Delivery Manager (10-15 Years Experience) Location: NYC, NY - ONSITE Role Overview We are seeking an experienced AI Delivery Manager to lead end-to-end delivery of AI/ML and GenAI-driven programs ...

Elliptic

Solutions Delivery Manager

New York, NY · Remote

$190K - $280K/yr

Deliver tailored advisory services related to crypto transaction monitoring, blockchain risk ... Own and manage the engagement, tracking all operational aspects to ensure delivery of scoped ...

Presence

Service Delivery Specialist

New York, NY

As a Service Delivery Specialist, you will own the day-to-day execution of service delivery across ... You'll lead delivery conversations, manage provider alignment, and ensure referrals are fulfilled ...

TecTammina

SOA Delivery Manager

New York, NY

... Service Bus, Oracle Identity and Access Management, etc. Over 10 + years on experience in ... Ready to travel frequently within North America geography Own the project deliveries of all ...

TecTammina

SOA Delivery Manager

Jersey City, NJ

... Service Bus, Oracle Identity and Access Management, etc. Over 10 + years on experience in ... Ready to travel frequently within North America geography Own the project deliveries of all ...

Weekday AI

Manager-AI Delivery

New York, NY · On-site

AI Delivery Manager (10-15 Years Experience) Location: NYC, NY - ONSITE Role Overview We are looking for a seasoned AI Delivery Manager to oversee the complete delivery lifecycle of AI/ML and GenAI ...

Weekday AI

Manager-AI Delivery

New York, NY · On-site

AI Delivery Manager (10-15 Years Experience) Location: NYC, NY - ONSITE Role Overview We are looking for a seasoned AI Delivery Manager to oversee the complete delivery lifecycle of AI/ML and GenAI ...

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All JobsService Delivery Manager JobsService Delivery Manager Jobs in Rutherford, NJ

Service Delivery Manager information

See Rutherford, NJ salary details

$29.6K

$95.8K

$163.6K

How much do service delivery manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for service delivery manager in Rutherford, NJ is $95,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $130,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Delivery Manager, and why are they important?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

What are Service Delivery Managers?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make in the US?

Service Delivery Managers in the US typically earn between $80,000 and $130,000 annually, with the median salary around $105,000. Compensation varies based on experience, industry, location, and certifications such as ITIL or PMP, and often includes benefits and performance bonuses.

What Does a Service Delivery Manager Do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

How does a Service Delivery Manager typically collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.
More about Service Delivery Manager jobs
What job categories do people searching Service Delivery Manager jobs in Rutherford, NJ look for? The top searched job categories for Service Delivery Manager jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Service Delivery Manager jobs? Cities near Rutherford, NJ with the most Service Delivery Manager job openings:
Service Delivery Manager jobs near you

CARE DELIVERY MANAGER

CenterLight Health System

Bronx, NY • On-site

$126K - $132K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Salary: $126,000 - $132,000 annually
MAKE A DIFFERENCE IN THE LIVES OF OLDER ADULTS
At CenterLight Healthcare PACE, we believe healthcare works best when it is coordinated, compassionate, and focused on the whole person.
As a Care Delivery Manager, you will play a critical leadership role in overseeing care delivery, supporting interdisciplinary teams, and helping older adults remain safely and independently in their communities.
This is an opportunity to lead with purpose while making a meaningful impact on participant outcomes and quality of life.
WHAT YOU'LL DO
  • Oversee the development, implementation, and ongoing monitoring of individualized care plans
  • Coordinate and facilitate Interdisciplinary Team (IDT) meetings and ensure timely coordination of participant services
  • Monitor quality outcomes, regulatory compliance, clinical documentation, and operational performance metrics
  • Collaborate with physicians, nurses, social workers, therapists, and community partners to support integrated, participant-centered care and seamless care delivery
  • Manage staffing, scheduling, and resource allocation to support operational effectiveness
  • Provide leadership, coaching, mentorship, and professional development to team members while promoting a culture of accountability, collaboration, and excellence
  • Participate in leadership coverage and support participant care needs as required

WHAT WE'RE LOOKING FOR
Required:
  • Active and unrestricted Registered Nurse (RN) license in New York State
  • Previous leadership or management experience in healthcare, home care, managed care, PACE, long-term care, or care management environments
  • Experience leading teams, managing performance, and driving quality outcomes
  • Strong communication, problem-solving, and organizational skills

Preferred:
  • BSN
  • Experience working with frail or elderly populations
  • Bilingual skills
  • Case Management Certification

WHY JOIN CENTERLIGHT?
  • Monday-Friday daytime leadership schedule
  • Hybrid work schedule: One remote workday per week after successfully completing training
  • 28 Paid Time Off (PTO) days annually
  • 9 Paid Holidays
  • Tuition reimbursement up to $5,250 annually
  • 403(b) retirement plan with employer contributions
  • Medical, dental, and vision coverage
  • Health Savings Account (HSA) and Health Reimbursement Account (HRA) options
  • Flexible Spending Accounts (FSA)
  • Transit and commuter benefits
  • Gym reimbursement up to $400 annually
  • Employee Assistance Program (EAP)
  • Relias learning platform and professional development opportunities

ABOUT CENTERLIGHT HEALTHCARE PACE
CenterLight Healthcare PACE (Program of All-Inclusive Care for the Elderly) provides comprehensive healthcare and support services that enable older adults to live safely and independently in their communities.
Our interdisciplinary care model brings together healthcare professionals from multiple disciplines to deliver coordinated, participant-centered care that improves outcomes and quality of life.
Join us and help redefine what aging well looks like.
Disclaimer: Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company.
We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Salary Range (Min-Max):
$126,000.00 - $132,000.00

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