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Service Delivery Manager Jobs in Madison, AL (NOW HIRING)

Delivery Driver - CLASS A

Huntsville, AL ยท On-site

$16.50 - $20.75/hr

... serviced and repaired as necessary. * At the last delivery stop load all empty pallets into one bay on each side of the truck. * Maintain a positive working relationship with the owners, managers ...

Delivery Driver - CLASS A

Huntsville, AL ยท On-site

$16.50 - $20.75/hr

... serviced and repaired as necessary. * At the last delivery stop load all empty pallets into one bay on each side of the truck. * Maintain a positive working relationship with the owners, managers ...

CDL Delivery Driver

Huntsville, AL ยท On-site

$60K/yr

... and service of all products sold within assigned route and the operation of a commercial motor ... This position reports directly to the Delivery Manager. Primary Objectives & Essential Functions:

CDL Delivery Driver

Huntsville, AL ยท On-site

$60K/yr

... and service of all products sold within assigned route and the operation of a commercial motor ... This position reports directly to the Delivery Manager. Primary Objectives & Essential Functions:

Head of Delivery

Huntsville, AL ยท On-site

$208K/yr

PVM is an SBA 8(a)-certified, Service-Disabled Veteran-Owned Small Business and Palantir USG ... The team -- lead, manage, and hold accountable the Echo corps and Delivery Operations; own the ...

Assists in administrating the contracted maintenance service provider work on the GHDC fleet in ... Meet with the Delivery Supervisors at each branch monthly to audit daily pre-trip inspection ...

Manager, Software Development

Madison, AL ยท On-site

$110K - $146K/yr

Act as the project and delivery manager for assigned software projects and product initiatives ... Act as a sponsor for Quality of Service for assigned software projects, including performance ...

Vice President, Program Manager

Huntsville, AL ยท On-site

$114K - $114K/yr

... service delivery for customer networks, telecommunications, cloud, compute and storage ... Lead, manage and integrate day-to-day execution of enterprise activities in accordance with ...

Service Manager

Huntsville, AL ยท On-site

$70 - $90/hr

... delivering exceptional customer service while driving service department efficiency and ... Establish and manage a priority system for scheduling service work to ensure timely and efficient ...

... delivering exceptional customer service while driving service department efficiency and ... Establish and manage a priority system for scheduling service work to ensure timely and efficient ...

Showing results 21-40

Service Delivery Manager information

See Madison, AL salary details

$26K

$84.2K

$143.8K

How much do service delivery manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for service delivery manager in Madison, AL is $84,167.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $114,700.00 per year, depending on experience, location, and employer.

What is a service delivery manager?

Service Delivery Managers are professionals responsible for overseeing the delivery of services to clients or customers, ensuring that service level agreements (SLAs) are met, and continuously improving service quality. They act as a bridge between clients and service teams, addressing issues, managing resources, and coordinating processes to meet organizational goals. Their role often involves monitoring key performance indicators (KPIs), handling escalations, and ensuring customer satisfaction. Service Delivery Managers work in various industries, including IT, telecommunications, and facilities management. Their primary goal is to ensure that services are delivered efficiently, on time, and to the expected standards.

What does a service delivery manager do?

Service delivery managers respond to client concerns and oversee project management for a business team. As a service delivery manager, your job duties include handling recovery exercises, documenting recovery processes, writing reports for clients, recommending solutions, and improving project efficiency. Your job involves checking in with your team to make sure they meet project benchmarks so that products and services are delivered to clients on time. Once service is set up on the client side, your role as a service delivery manager shifts to providing ongoing support for customers as they utilize your business product.

What skills and qualifications are needed to be a service delivery manager?

To thrive as a Service Delivery Manager, you need expertise in project management, service delivery processes, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow, certifications such as ITIL, and experience with SLA management systems are typically required. Outstanding communication, leadership, and problem-solving skills help you coordinate teams and ensure customer satisfaction. These skills and qualifications are vital to consistently deliver high-quality services, meet client expectations, and drive operational efficiency.

How does a service delivery manager collaborate with cross-functional teams to ensure project success?

A Service Delivery Manager often acts as a bridge between clients, technical teams, and internal stakeholders to ensure seamless delivery of services and projects. This role involves regularly coordinating with IT, operations, and customer support teams to monitor progress, address issues, and ensure service quality standards are met. Effective communication and proactive problem-solving are key, as the manager must align team efforts with client expectations and organizational goals. Regular meetings, status updates, and feedback sessions are commonly used to maintain alignment and drive project success.

What is the difference between Service Delivery Manager vs Project Manager?

AspectService Delivery ManagerProject Manager
Primary FocusOverseeing ongoing service delivery and client satisfactionPlanning, executing, and closing specific projects
CertificationsITIL, PMP, or similarPMP, PRINCE2, or similar
Work EnvironmentClient-facing, operational teamsProject teams, temporary or cross-functional
Industry UsageIT, telecom, managed servicesConstruction, IT, engineering, various industries

The Service Delivery Manager focuses on maintaining and improving ongoing service quality and client relationships, while the Project Manager manages specific projects with defined goals and timelines. Both roles require strong communication and organizational skills but differ in scope and objectives.

How much do service delivery managers make?

Service Delivery Managers in California typically earn between $90,000 and $140,000 annually, depending on experience, industry, and company size. Salaries can also include bonuses and benefits, with higher compensation often associated with certifications like ITIL or PMP and experience managing large teams or complex projects.

What cities near Madison, AL are hiring for Service Delivery Manager jobs?

Cities near Madison, AL with the most Service Delivery Manager job openings:

Infographic showing various Service Delivery Manager job openings in Madison, AL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $84,167 per year, or $40.5 per hour.