Service Delivery Leader Jobs (NOW HIRING)

Delivery Leader

Location: Remote (US Only) - Eastern Time Zone

ABOUT US

Gambyt's mission is to make real-money gaming products more relevant and accessible to the world. We are specialists in the lottery industry and create products that deliver life-changing winning moments to players while raising billions of dollars every year for good causes such as public education, nature conservancy, and programs for seniors.

Through our agile software development practice, we create digital products such as games, loyalty programs, and user experiences that are loved by players. Our team consists of extremely talented UX/UI designers, software engineers, delivery leaders, and quality testers that collaborate closely to achieve our vision.

We have rebuilt our company around a distributed remote-work engagement model. To help strengthen connections across our team, we provide resources to support employee engagement and well-being, organize monthly virtual activities, and regularly experiment with new benefits for remote work.

Though fully remote, we are headquartered in Ann Arbor, Michigan, which was ranked as a top 3 tech hub by Bloomberg, and is located in the first state in the country where all forms of internet wagering (lottery, casino, sports) have been legalized. We are on the ground floor of an industry revolution that is ripe for digital disruption and looking to expand our world-class team.

JOB DESCRIPTION

Gambyt is seeking a Delivery Leader who can drive successful software delivery while acting as a strategic partner to our clients.

This role builds on the foundation of traditional project management but goes further—you will not only organize and track work, but also create clarity, guide decision-making, and drive outcomes in an agile environment where priorities evolve.

You will work closely with designers, engineers, QA analysts, product managers, and client stakeholders to deliver high-quality software across multiple projects. Rather than operating within rigid processes, this role requires flexibility, ownership, and the ability to adapt quickly as project needs change.

KEY RESPONSIBILITIES

Delivery & Execution

• Lead end-to-end delivery of software projects from planning through release and iteration
• Manage timelines, tasks, dependencies, and priorities across multiple workstreams
• Facilitate agile ceremonies and ensure teams stay aligned and productive
• Ensure the team maintains momentum while adapting to changing priorities

Client Partnership & Stakeholder Management

• Serve as a primary point of contact for client stakeholders
• Build trust through clear, proactive communication and consistent delivery
• Translate client goals into actionable plans for internal teams
• Guide clients through tradeoffs, risks, and evolving priorities

Risk Management & Problem Solving

• Identify and proactively address risks before they impact delivery
• Escalate issues when needed and drive them to resolution
• Navigate ambiguity and define clear paths forward for the team
• Balance scope, timeline, and quality to meet business objectives

Team Collaboration & Leadership

• Collaborate closely with design, engineering, QA, and product teams
• Ensure clear communication across all stakeholders
• Foster accountability and ownership within the team
• Contribute to continuous improvement of delivery practices and processes

REQUIRED QUALIFICATIONS

• 2+ years of experience in project delivery, program management, or similar roles
• Experience leading cross-functional software delivery in an agile environment
• Demonstrated ability to manage multiple projects, timelines, and priorities
• Strong organizational skills and attention to detail
• Ability to operate with flexibility and adapt to changing requirements
• Clear and effective written and verbal communication skills
• Proactive, ownership-driven mindset with a focus on outcomes
• Based in the U.S., able to work standard Eastern Time hours

PREFERRED QUALIFICATIONS

• Experience in a consulting, agency, or client-services environment
• Familiarity with digital product development across web and mobile platforms
• Experience working with tools such as Jira, Google Workspace, or similar collaboration tools
• Comfort working with technical teams and understanding software development concepts
• Experience in gaming, entertainment, or regulated industries
• Demonstrated ability to improve team processes or delivery workflows
• Exposure to account management or client growth initiatives

EMPLOYEE BENEFITS

All full-time employees receive:

• Remote work environment
• Competitive compensation packages
• Performance and anniversary bonus programs
• Equity program in our privately-held company
• Unlimited vacation and personal leave
• Summer Fridays during the summer months (coordinated company-wide time off)
• Excellent health and dental benefits, with no premium copays
• 401k program with guaranteed company contribution
• Monthly perks like food delivery to your home
• Monthly cell phone and computer stipend

Ready to help revolutionize the real-money gaming industry? Learn more at
www.gambyt.com

Gambyt is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability status.