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Service Coordinator Manager Jobs (NOW HIRING)

Culinary Depot

Lead Service Coordinator

Spring Valley, NY · On-site

$20 - $25.25/hr

This role oversees the service coordinators, manages vendor and technician performance, and develops the processes and reporting required to resolve cases efficiently and at scale. Key ...

Astra Service Partners

Service Coordinator

Fresno, CA · On-site

$50K - $60K/yr

Service Coordinator Join the APCCO team, an Astra business, as a Service Coordinator, where you'll ... Coordinate day-to-day scheduling for Service Technicians, managing communication between customers ...

PacifiCorp

Service Coordinator

Bend, OR

$21 - $26.50/hr

Service Coordinator C - Successfully completed required training and evaluation segment D ... In the event that management does not allow the employee to complete the five modules required for ...

Byrider

Service Coordinator

Barboursville, WV · On-site

$15.50 - $19.50/hr

Complete repair orders * Assist the Service Manager Service Coordinator Requirements: * Able to multitask * Good detail & organization skills * Good computer skills * Good communication skills * Good ...

Byrider

Service Coordinator

Barboursville, WV · On-site

$15.50 - $19.50/hr

Complete repair orders * Assist the Service Manager Service Coordinator Requirements: * Able to multitask * Good detail & organization skills * Good computer skills * Good communication skills * Good ...

On Q Property Management

Service Coordinator

Gilbert, AZ · On-site

$19.75 - $25/hr

On Q Property Management is looking for a full-time Service Coordinator to join our team in Gilbert, AZ! We are a fast-growing property management company focused on customer service, communication ...

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Service Coordinator Manager information

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How much do service coordinator manager jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for service coordinator manager in the United States is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Service Coordinator Manager vs Service Coordinator?

AspectService Coordinator ManagerService Coordinator
CredentialsTypically requires a bachelor's degree and leadership experienceUsually requires a high school diploma or associate degree, with relevant customer service experience
Work EnvironmentSupervises teams, manages operations, and coordinates services at an organizational levelWorks directly with clients, scheduling and coordinating services on a day-to-day basis
Employer & Industry UsageFound in healthcare, social services, and home care organizationsCommon in similar industries, focusing on client interaction and service delivery

The Service Coordinator Manager oversees teams and manages service operations, while the Service Coordinator focuses on direct client interactions and scheduling. The manager role involves leadership and strategic planning, whereas the coordinator role emphasizes day-to-day service coordination.

How much do service coordinator managers make in the US?

Service Coordinator Managers in the US typically earn a median annual salary of around $60,000 to $80,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and specific responsibilities, with some earning over $100,000 in senior roles or high-cost areas.

What is the role of a Service Coordinator Manager?

A Service Coordinator Manager oversees the scheduling, coordination, and delivery of services to clients, ensuring that customer needs are met efficiently. They manage a team of service coordinators, handle client communication, and ensure compliance with company policies and industry standards. Strong organizational, communication, and leadership skills are essential for this role.

What cities are hiring for Service Coordinator Manager jobs?

Cities with the most Service Coordinator Manager job openings:

What are popular job titles related to Service Coordinator Manager jobs?

For Service Coordinator Manager jobs, the most frequently searched job titles are:

Service Coordinator Manager jobs near you

Lead Service Coordinator

Spring Valley, NY • On-site

Culinary Depot
Food Services and Drinking Places • 51 - 200 employees
Learn more about Culinary Depotexternal

$20 - $25.25/hr

Other

Medical, Retirement, PTO

Posted 29 days ago

Job description

Service Lead

Culinary Depot is a national distributor of foodservice equipment and supplies serving restaurants, institutions, and commercial kitchens. The Service Lead directs the service department and is accountable for the quality, speed, and consistency of the post-sale customer experience.

This role oversees the service coordinators, manages vendor and technician performance, and develops the processes and reporting required to resolve cases efficiently and at scale.

Key Responsibilities
  • Manage response and resolution times across all open service cases, with a focus on reducing aging and unresolved cases
  • Establish consistent, proactive customer communication standards and serve as the point of escalation for complex or sensitive cases
  • Hold vendors, technicians, and Authorized Service Agents accountable to agreed service standards and timelines, and strengthen those relationships to accelerate resolutions
  • Monitor vendor performance, warranty claims, and reimbursement
  • Improve tracking and visibility across parts, vendors, technicians, and warranties
  • Develop scalable service processes and identify opportunities to automate workflows and customer status updates
  • Own department reporting and KPIs, including response times, open case volume, vendor delays, and resolution timelines
  • Train, coach, and develop the service coordinators, and establish a departmental culture of urgency, ownership, and accountability
Measures of Success
  • Consistent, reliable service delivery and improved customer satisfaction
  • Measurable reduction in vendor delays and customer escalations
  • Increased automation and reduced manual follow-up
  • A well-organized, accountable service department positioned to scale
Qualifications
  • Demonstrated experience leading a service, support, or operations team
  • Highly organized and detail-oriented, with sound judgment under pressure
  • Strong sense of urgency and follow-through across competing priorities
  • Ability to hold vendors accountable while maintaining a professional, empathetic approach with customers, and to develop that capability in others
  • Process-oriented, with a track record of improving operational efficiency
  • Experience in foodservice equipment, warranty and ASA networks, or field service coordination preferred
Compensation and Benefits

Health insurance, 401(k) with company match, paid time off, and paid holidays.

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