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Service Channel Jobs in Illinois (NOW HIRING)

Socket.dev

Channel Account Manager

Chicago, IL · On-site

$130 - $170/hr

... products and customer-obsessed service. The company has earned more than 200 patents and ... SUMMARY The Channel Account Manager for CDW Healthcare owns the strategy, growth, and execution of ...

Ergotron, Inc.

Channel Account Manager

Chicago, IL · On-site

$84K - $102K/yr

... products and customer-obsessed service. The company has earned more than 200 patents and ... SUMMARY The Channel Account Manager for CDW Healthcare owns the strategy, growth, and execution of ...

Ergotron, Inc

Channel Account Manager

Chicago, IL · On-site +1

$84K - $102K/yr

... products and customer-obsessed service. The company has earned more than 200 patents and ... SUMMARY The Channel Account Manager for CDW Healthcare owns the strategy, growth, and execution of ...

Inventus Power Illinois LLC

Account Manager

Woodridge, IL · On-site

$55K - $80K/yr

... service channel, and 3,000+ employees. For over 60 years, Inventus Power has been addressing the rapidly expanding power demands of a changing world through technology and engineered solutions. We ...

Palladium Energy

Account Manager

Downers Grove, IL

... service channel, and 3,000+ employees. For over 60 years, Inventus Power has been addressing the rapidly expanding power demands of a changing world through technology and engineered solutions. We ...

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Showing results 41-60

All JobsService Channel JobsService Channel Jobs in Illinois

Service Channel information

See Illinois salary details

$46.5K

$66.6K

$88.7K

How much do service channel jobs pay per year?

As of Aug 22, 2026, the average yearly pay for service channel in Illinois is $66,585.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $79,000.00 per year, depending on experience, location, and employer.

What is a Service Channel?

A Service Channel job typically involves managing service requests, coordinating maintenance tasks, and ensuring efficient communication between service providers and clients. Professionals in this role often work with facility management software to track service orders, schedule repairs, and maintain vendor relationships. The job requires strong organizational skills, attention to detail, and an ability to solve problems quickly. It is commonly found in industries such as facility management, retail, and hospitality, where maintaining operational efficiency is crucial.

What are the typical daily responsibilities in a Service Channel position?

In a Service Channel role, your daily responsibilities often include managing incoming service requests, coordinating with vendors or technicians to resolve maintenance issues, and updating progress in the service management platform. You'll be expected to prioritize tasks based on urgency, ensure work orders are completed on time, and communicate status updates to stakeholders regularly. The position requires close collaboration with internal teams and external vendors, balancing multiple requests while maintaining service quality standards. This role provides critical support to ensure facilities operate smoothly and efficiently, making it a key part of any facilities or property management team.

What are the key skills and qualifications needed to thrive in a Service Channel position, and why are they important?

To thrive in a Service Channel role, you need strong customer service skills, attention to detail, and a background in workflow management or facilities coordination. Familiarity with service management software such as ServiceChannel or similar platforms, as well as experience with ticketing systems, is highly beneficial. Excellent verbal and written communication, organizational skills, and the ability to multitask under pressure make a candidate stand out. These competencies are important to ensure efficient service delivery, timely issue resolution, and high customer satisfaction in facilities or maintenance environments.

What are the most commonly searched types of Service Channel jobs in Illinois?

The most popular types of Service Channel jobs in Illinois are:

What are popular job titles related to Service Channel jobs in Illinois?

For Service Channel jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Service Channel jobs in Illinois look for?

The top searched job categories for Service Channel jobs in Illinois are:

Service Channel jobs near you
Infographic showing various Service Channel job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $66,585 per year, or $32 per hour.

Service Concierge - Goose Island, IL

Lucid Motors

Chicago, IL

$16 - $20.50/hr

Full-time

Posted 26 days ago

Lucid Motors rating

7.4

Company rating: 7.4 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

20th of 45 rated automakers

Job description

The Service Concierge position directly interfaces with service center clients as an integral part of the customer experience. This position is responsible for varied duties in the service center such as greeting clients, answering phones, directing client inquiries, and scheduling appointments.  This is an excellent opportunity to gain experience, learn, and develop your career within the automotive industry.  
The Role:

  • Provides a world-class customer experience to all Lucid clients, both internal and external
  • Coordinate and schedule client appointments determined by service center capacity, turnaround time, and priority levels
  • Manage open service tasks and due bills, ensuring timely follow-up and resolution Proactively contact customers to verify their concerns, schedule appointments, and meticulously log all activities in the system to maintain accurate records
  • Manage and facilitate loaner agreements, coordinating rental vehicle requests for customers as needed, including arranging Lyft rides for customer convenience
  • Generate Work Order Pre-writes in the system, capturing customer concerns and obtaining the necessary signatures for pre-authorization. It is essential to check for any open campaigns or recalls that may need to be addressed
  • Assist Service Advisors during vehicle check-in by conducting thorough walkthroughs, completing intake forms, taking photographs, and reporting any damages found
  • Consistent with customer communication regarding follow up calls, responsiveness, and availability
  • Willing to be trained on basic understanding of components, technologies and terminologies of Lucid vehicles
  • Manages a monthly budget and oversees the ordering of supplies and refreshments.
  • Responsible for reporting and submitting service requests for facility repairs and maintenance through Service Channel.
  • Perform valet duties as needed
  • Other duties as assigned

Qualifications:

  • 18 years of age or older
  • Demonstrated excellence in customer service
  • A capacity for problem solving and the ability effectively handle multiple priorities with high level of organization in a fast-paced environment
  • Excellent written and verbal communication skills
  • Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
  • Full-time, including weekends or extended hours during busy periods
  • Willingness to complete Lucid provided CPR training post hire
  • Valid driver's license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

  • Experience in luxury retail
  • Experience in automotive
  • Knowledge of HV systems, LV systems, and EV powertrains
  • Start-up experience and related fast-paced environments
 
 
 
 
 
 
 
 
 
At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

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About Lucid Motors

Sourced by ZipRecruiter

Lucid Motors is a highly innovative electric vehicle manufacturer located in Newark, CA, USA. Primarily engaged in the automotive industry, its mission is to elevate electric vehicles' standing and transform the way people travel. The company was founded in 2007 by Bernard Tse and Sam Weng as Atieva, a name under which it initially focused on battery technology. However, it pivoted towards automotive manufacturing and rebranded as Lucid Motors in 2016. The company is committed to making luxury, sustainable electric vehicles that break norms and set new standards with top-notch technology and engineering. Their mission aligns with their core values, which are centered around innovation, sustainability, and excellence. Notably, Lucid Motors launched the Lucid Air in 2020, an all-electric sedan well-received for its advanced features and impressive mileage.

Industry

Manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Newark, CA, US

Year founded

2007

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