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Service Center Jobs in Ohio (NOW HIRING)

Valvoline

Service Center Manager

Mason, OH · On-site

Build trust and win repeat, loyal customers * Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center * Responsible for inventory, labor management and ...

CES Credit Union

Service Center Manager

Mount Vernon, OH · On-site

The Service Center Manager role is to model the mission statement of CES by being dedicated to the financial success of our members and the communities we serve. They are accountable for the overall ...

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CES Credit Union

Service Center Manager

Mount Vernon, OH · On-site

The Service Center Manager role is to model the mission statement of CES by being dedicated to the financial success of our members and the communities we serve. They are accountable for the overall ...

New

Sedgwick

Service Center Representative

Seven Hills, OH · Hybrid

The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide ...

Sedgwick

Service Center Representative

Seven Hills, OH · On-site

The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide ...

VIOC

Service Center Manager

Mason, OH · On-site

The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuringEnvironmental ...

Mindlance

Service Center Associate

Independence, OH · Remote

Customer Service Claims Processor PRIMARY PURPOSE: To expedite the Customer Service claims ... Have you ever worked in a call center before? What experience do you have working from home? How ...

Mindlance

Service Center Assistant

Independence, OH · On-site

$14.75 - $19.50/hr

Service Center Assistant Service Center Assistants are responsible for servicing all queries relating to client associated programs and services via telephone and/or email to cardholders based in the ...

Mindlance

Service Center Associate

Independence, OH · Remote

Customer Service Claims Processor PRIMARY PURPOSE: To expedite the Customer Service claims ... Have you ever worked in a call center before? What experience do you have working from home? How ...

Manifest Solutions

SCPFO Service Center Rep

Columbus, OH · On-site

$15 - $19.25/hr

Manifest Solutions is currently seeking a SCPFO Service Center Rep for an onsite position in Columbus, OH. * Provides operational procurement services to business partners in the Purchasing (Services ...

Apidel Technologies

Service Center Assistant

Seven Hills, OH · On-site

$14.50 - $19.25/hr

Duties: Service Center Assistants are responsible for servicing all queries relating to MasterCard associated programs and services via telephone and/or email to cardholders based in the United ...

ehfamily

Service Center/Cashier - Full Time

Ashland, OH · On-site

$11.25 - $14.75/hr

Customer Service/Cashier working on the Frontend and responsible for registering customer purchases at the checkstand, working in the Service Center, and performing those tasks most closely ...

ehfamily

Service Center/Cashier - Full Time

Ashland, OH · On-site

$11.25 - $14.75/hr

Customer Service/Cashier working on the Frontend and responsible for registering customer purchases at the checkstand, working in the Service Center, and performing those tasks most closely ...

Sedgwick

Service Center Associate

Cleveland, OH · On-site

$17.35/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Service Center ...

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Sedgwick

Service Center Associate

Dayton, OH · On-site

$17.35/hr

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work ® Fortune Best Workplaces in Financial Services & Insurance Service Center ...

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Showing results 21-40

All JobsService Center JobsService Center Jobs in Ohio

Service Center information

See Ohio salary details

$13

$18

$25

How much do service center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for service center in Ohio is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Service Center vs Customer Support Specialist?

AspectService CenterCustomer Support Specialist
Required CredentialsTechnical certifications, training in product/serviceCommunication skills, customer service training
Work EnvironmentOn-site, technical repair or maintenance settingCall centers, online chat, or in-person support
Employer & Industry UsageManufacturers, tech companies, automotiveRetail, telecom, software companies
Common Search & ComparisonService Center vs Customer Support Specialist

The main difference is that Service Centers focus on technical repairs and maintenance, often requiring specialized certifications and working in physical locations. Customer Support Specialists primarily handle customer inquiries, providing assistance through communication channels. Both roles serve customer needs but differ in technical complexity and work environment.

What are some typical challenges faced by service center employees, and how can they be effectively managed?

Service Center employees often encounter high call volumes, diverse customer inquiries, and the need to resolve issues quickly and accurately. Managing stress and staying organized are essential to maintaining quality service and personal well-being. Team collaboration and regular training sessions are common strategies used to share knowledge, support each other, and continuously improve problem-solving skills. Building strong communication with colleagues and supervisors also helps address complex cases efficiently and fosters a positive work environment.

What are the key skills and qualifications needed to thrive in a service center role, and why are they important?

To thrive in a Service Center role, you need strong customer service abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is often required. Excellent communication, patience, and the ability to work under pressure are standout soft skills in this position. These competencies ensure efficient resolution of customer inquiries, enhance satisfaction, and contribute to the overall success of the service center.

What is a service center?

A Service Center is a facility or department that provides customer support, maintenance, and repair services for products or equipment. These centers are designed to assist customers with troubleshooting, warranty claims, routine maintenance, and technical issues. Service Centers can be operated by manufacturers, third-party providers, or retailers, and they may offer in-person, online, or phone-based assistance depending on the company's policies.
What are popular job titles related to Service Center jobs in Ohio? For Service Center jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Service Center jobs in Ohio look for? The top searched job categories for Service Center jobs in Ohio are:
Service Center jobs near you
Infographic showing various Service Center job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,479 per year, or $19 per hour.

Service Center Manager

Atlantic Emergency Solutions, Inc.

Reynoldsburg, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Urgently Hiring- apply now for more information and to schedule an interview!
At Atlantic Emergency Solutions, our team supports the fire trucks and emergency equipment that first responders rely on every day. We offer stable hours, a Monday through Friday schedule, and a work environment focused on efficiency, accountability, and teamwork. We are committed to providing consistent schedules, strong leadership, and a workplace where employees can succeed and grow.
Atlantic Emergency Solutions has an immediate opening for an experienced full-time Service Center Manager in our Columbus, OH service center.
Schedule:
  • Monday through Friday, 7:00 a.m. - 4:00 p.m.
  • No rotating shifts
  • Paid holidays (no waiting period)

Benefits:
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off, start earning day 1

Work Environment:
  • Leadership role within a service center supporting fire trucks and emergency equipment
  • Primary work environment is an indoor service facility, with regular interaction in the shop and occasional field support as needed
  • Fast-paced environment focused on safety, quality, and customer satisfaction

Key Job Duties:
  • Oversee daily service center operations, including workflow, scheduling, and productivity
  • Develop and maintain strong customer relationships
  • Monitor operational costs and drive service center profitability
  • Oversee the accuracy and timely closing of repair orders and parts tickets
  • Handle and resolve customer concerns in a professional and timely manner
  • Maintain dealer relationships and support service work contracts
  • Oversee warranty claim processing and ensure timely reimbursement
  • Ensure compliance with company policies, safety standards, and industry regulations

Leadership Responsibilities:
  • Provide training, coaching, and ongoing development
  • Manage employee relations and maintain a positive work environment
  • Lead performance management, including setting expectations and holding team members accountable
  • Motivate and lead the team to perform at a high level while maintaining quality and safety standards

Requirements
What we're looking for:
  • 5-7 years of experience in a related field
  • 3 years of supervisory or leadership experience is preferred
  • Strong leadership and team management skills
  • Excellent organizational, time management, and communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Valid driver's license with an acceptable driving record
  • Ability to pass pre-employment drug screening

Who does well here:
  • Leaders who take ownership and drive results
  • Individuals who balance customer needs with operational goals
  • People who enjoy building and developing strong teams
  • Problem-solvers who stay focused and solution-oriented under pressure

Work environment and physical demands:
  • This role includes standing, walking, lifting, pushing, pulling, crouching, and climbing
  • The position involves exposure to shop conditions such as noise, equipment, and occasional outdoor environments

Are you looking for an opportunity to lead a team, improve operations, and make a real impact? Do you value steady hours, a strong team environment, and meaningful work supporting first responders? If so, Atlantic Emergency Solutions may be the right next step.
Atlantic Emergency Solutions is an Equal Opportunity Employer. This means that we provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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