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Service Center Manager Jobs in Renton, WA (NOW HIRING)

Carbon Health

Center Manager

Lynnwood, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Center Manager is responsible for the daily management of a Carbon Health facility. Managing ... services with an owner's mindset * Institute necessary modifications to procedures and clinic ...

Pep Boys

Lead Customer Service Advisor

Kent, WA · On-site

$17.13 - $21.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours. Duties & Responsibilities * Perform all Customer Service Advisor duties at ...

Pep Boys

Lead Customer Service Advisor

Kent, WA · On-site

$17.13 - $21.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours. Duties & Responsibilities * Perform all Customer Service Advisor duties at ...

Pep Boys

Lead Customer Service Advisor

Kent, WA

$17.13 - $21.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours. Duties & Responsibilities * Perform all Customer Service Advisor duties at ...

OrangeTwist

Center Manager (Full-time)

Woodinville, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Center Manager, you will be responsible for overseeing the day-to-day operations at ... Directs, implements, and maintains guest experience and service standards; efficient and ...

Gene Johnson

Call Center Manager

Woodinville, WA · On-site

$85K - $115K/yr

  • Dental

  • Vision

Lead, coach, and develop a high-performing team of Customer Service Representatives and Dispatchers. * Manage daily call center operations, scheduling, staffing, and workflow. * Monitor key ...

Estes Express Lines

Service Center Clerk III

Kent, WA

$17.75 - $21.75/hr

May maintain accurate records to report all OS&D freight issues on a daily or weekly basis to service center management * Maintain a clean and organized OS&D area while performing OS&D functions

WSL, Inc.

Customer Service Representative

Kent, WA

$19 - $21/hr

  • Medical

  • Dental

  • Vision

Service Center Manager Schedule * Full-Time * Monday-Friday Compensation * $19.00 - $21.00 per hour , depending on experience and qualifications Benefits * Health Insurance * Dental Insurance

WSL, Inc

Customer Service Representative

Kent, WA · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

Service Center Manager Schedule * Full-Time * Monday-Friday Compensation * $19.00 - $21.00 per hour , depending on experience and qualifications Benefits * Health Insurance * Dental Insurance

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Service Center Manager information

See Renton, WA salary details

$23.6K

$89K

$158.6K

How much do service center manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service center manager in Renton, WA is $88,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $106,900.00 per year, depending on experience, location, and employer.

What is a service center manager?

A Service Center Manager oversees the daily operations of a service center, ensuring customer satisfaction, efficient workflow, and high-quality service delivery. They are responsible for managing staff, handling customer concerns, and meeting performance targets. Their duties often include scheduling, training employees, maintaining inventory, and ensuring compliance with company policies and safety regulations. Service Center Managers play a key role in optimizing operations and driving the success of the service center.

What are some common challenges a service center manager faces when leading a team, and how can they be effectively addressed?

Service Center Managers often face challenges such as balancing high customer service expectations with operational efficiency, managing diverse teams, and quickly resolving unexpected issues like staff shortages or equipment failures. Effective managers address these challenges by fostering open communication, providing ongoing training, and implementing clear processes for escalation and problem-solving. Building a strong team culture and regularly reviewing performance metrics also help ensure goals are met and service levels remain high.

What are the key skills and qualifications needed to thrive as a service center manager, and why are they important?

To thrive as a Service Center Manager, you need strong leadership abilities, customer service expertise, and experience in operations management, often supported by a business degree or relevant industry experience. Familiarity with CRM software, inventory management systems, and standard operating procedures is typically required. Effective communication, problem-solving skills, and the ability to motivate teams are crucial soft skills in this role. These competencies are essential for ensuring efficient service delivery, maintaining customer satisfaction, and driving team performance in a fast-paced environment.

What is the difference between Service Center Manager vs Service Advisor?

AspectService Center ManagerService Advisor
CredentialsManagement experience, industry certificationsCustomer service skills, automotive knowledge
Work EnvironmentOversees entire service department operationsInteracts directly with customers and technicians
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service departments, dealerships

The Service Center Manager oversees the entire service department, focusing on operations, staff management, and customer satisfaction. The Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

How much does a service center manager make?

The average salary for a service center manager in Ohio is approximately $60,000 to $80,000 per year, depending on experience, certifications, and the size of the facility. Salaries can vary based on industry, location, and the manager's responsibilities, such as overseeing staff and operations.

What cities near Renton, WA are hiring for Service Center Manager jobs?

Cities near Renton, WA with the most Service Center Manager job openings:

Infographic showing various Service Center Manager job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $88,967 per year, or $42.8 per hour.

Service Center Manager (SEA)

Xpress Global Systems, LLC

Kent, WA • On-site

Full-time

Re-posted 9 days ago

Xpress Global Systems rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Overview
At Xpress Global Systems (XGS), we are Delivering a World of Difference, One Truck Load at a Time. We are looking for hardworking, intelligent people with a relentless dedication to safety, quality, and customer service.
The Service Center Manager manages customer service, safety, dispatch and warehousing/dock operations for a service center facility responsible for city operations. Responsibilities include routing and loading; dock operations; and inventory control in an LTL environment. This includes management of the service center; driver, dock and operations personnel; safety and compliance. The Service Center Manager is responsible for planning, organizing, managing and directing office operations. Extensive reviewing of Service Center operational and policy procedures. This position oversees and is directly involved in all phases of the service center operation.
Responsibilities
What you'll be doing at XGS...
  • Supervise, lead and direct the terminal operations loading and unloading of freight, customer service functions, facilities management and all other aspects of managing a service center.
  • Review, monitor and control all operations for the service center. Implement effective operations strategy to react appropriately to changes in revenue or expense such as to maximize company profits.
  • Create driver route assignments and dispatch drivers in a manner that optimizes assets both equipment and driver.
  • Interface with Linehaul Operations to ensure timely arrivals and departures.
  • Assist linehaul operations with day-to-day optimization at the service center level.
  • Ensure that trailers are loaded and unloaded to meet service requirements.
  • Manage, direct and train dockworkers in warehouse operations. Load and unload freight. Move products with a lift truck and by hand
  • Create and assign work schedules. Maintain proper staffing to support operations based on freight volumes. Adjust work schedules and staffing levels as needed to optimize profits while meeting service requirements.
  • Ensure equipment is properly maintained. Ensure preventive maintenance on Company equipment is done on schedule. Coordinate repair and replacement of equipment as needed.
  • Ensure Service Center is properly maintained. Identify and negotiate vendor agreements for Service Center. Identify and coordinate needed repairs.
  • Analyze structure, methods and performance of service center operations to ensure compliance with standard operating procedures.
  • Participate in conference calls and facilitate training and onboarding procedures.
  • Other duties as assigned

Qualifications
We are looking for ideal candidates with...
  • Four-year degree in Transportation Management or other relevant education and minimum of two (2) years supervisory experience in a facility of similar scope; or at least 5 years of relevant supervisory experience.
  • Must have strong interpersonal skills and the ability to lead, manage, coach and develop subordinates.
  • Effective written and verbal communication skills.
  • Understanding of transportation and LTL Operations required, floor covering industries experience is preferred.
  • AS400 experience preferred.
  • Forklift certification preferred.
  • Candidates must have proven leadership experience.
  • Must have the ability to lead in a fast-paced environment.
  • Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, and company policies and procedures, preferred.
  • Strong Organizational / Communication/ and Logistical skills with solid problem-solving abilities.
  • Knowledge of all aspects of ensuring quality freight handling techniques preferred.
  • Computer skills and be proficient with Microsoft Office products.
  • Knowledge of the city and surrounding areas
  • Previous Service Center Management experience in the LTL industry is STRONGLY preferred.

The Service Center Manager will also...
  • Frequently lift objects weighing up to 50 pounds and occasionally up to 70 pounds; pull up to 100 pounds and push up to 50 pounds
  • Occasionally climb stairs, frequently stoop, kneel or crouch
  • Use hands and arms to reach for, grasp and manipulate object
  • Have manual dexterity to operate a computer and other office machines
  • Be exposed to extreme cold and/or hot working conditions
  • Have average exposure to fumes working around tractor trailers, lift trucks, yard tractors present in the distribution environment
  • Have correctable vision and hearing
  • Travel occasionally

The XGS working environment is...
Conducted in an environment where there is significant exposure to outdoor weather conditions and site conditions may also occur. Personal protective equipment must be worn in all areas as required. Although the work usually is not considered inherently dangerous, must be careful while performing onsite services.
This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. XGS reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.

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