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Service Center Inbound Calls Jobs in Vancouver, WA

Healthcare Support Staffing

Walgreens

Beaverton, OR · On-site

$19.50 - $25.50/hr

... center, consistent with service and quality standards. Provides pricing, availability, and schedules information within established guidelines. Receives inbound and outbound calls to patients or MD ...

Aspen Dental

Bilingual Scheduling Center Agent

OR · On-site

$17/hr

... about Aspen Dental services, * Answer inbound calls in a high-volume environment, while ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$16.75 - $22.75/hr

About the Role The Customer Service Representative plays a vital role in ensuring a seamless ... Answer inbound calls through the contact center, assisting customers with their profiles ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$19 - $22/hr

About the Role The Customer Service Representative plays a vital role in ensuring a seamless ... Answer inbound calls through the contact center, assisting customers with their profiles ...

NetVendor

Customer Service Representative

Tualatin, OR · On-site

$19 - $22/hr

About the Role TheCustomer Service Representativeplays a vital role in ensuring a seamless ... Answer inbound calls through the contact center, assisting customers with their profiles ...

The Hackett Group

Consultant

Portland, OR · On-site

$21 - $26/hr

Respond in a timely and professional manner to inbound calls, emails, and chat inquiries from ... More than one year's experience in a call center or customer service role is mandatory * Overall ...

The Hackett Group

Consultant

Portland, OR · Remote

$21 - $26/hr

Respond in a timely and professional manner to inbound calls, emails, and chat inquiries from ... More than one year's experience in a call center or customer service role is mandatory * Overall ...

Royal Moore Auto Center

Service BDC

Hillsboro, OR · On-site

$17/hr

Your primary duties will be to handle inbound and outbound calls, set service appointments ... Previous customer service, call center, receptionist, BDC, or dealership experience is helpful but ...

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Service Center Inbound Calls information

See Vancouver, WA salary details

$10

$17

$27

How much do service center inbound calls jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for service center inbound calls in Vancouver, WA is $17.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.13 per hour, depending on experience, location, and employer.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What cities near Vancouver, WA are hiring for Service Center Inbound Calls jobs?

Cities near Vancouver, WA with the most Service Center Inbound Calls job openings:

Service Center Inbound Calls jobs near you

Call Center Manager

Bath Concepts Independent Dealers

Portland, OR • On-site

Full-time

Re-posted yesterday

Job description

Call Center Manager
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Job duties include:
• Schedule and confirm appointments
• Hire, train and manage Call Center Representatives
• Answer inbound calls and make outbound calls as needed and as a training tool
• Customer Service
• Manage sales reps schedules
• Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.

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