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Service Center Inbound Calls Jobs in Spokane, WA

Sound Telecom

Part-Time Call Center Agent

Spokane, WA · On-site

$18 - $21/hr

Part-Time Call Center Agent Company: Sound Telecom l Location: Spokane, WA (In-Office) Pay: $18-$21 ... We handle inbound calls only; no sales or outbound calling required. No experience needed as we ...

New

Sound Telecom

Part-Time Call Center Agent

Spokane, WA

$21/hr

Part-Time Call Center Agent Company: Sound Telecom l Location: Spokane, WA (In-Office) Pay: $18-$21 ... We handle inbound calls only; no sales or outbound calling required. No experience needed as we ...

New

Sound Telecom

Part-Time Call Center Agent

Spokane, WA · On-site

$21/hr

Part-Time Call Center Agent Company: Sound Telecom l Location: Spokane, WA (In-Office) Pay: $18-$21 ... We handle inbound calls only; no sales or outbound calling required. No experience needed as we ...

New

TEKsystems

Banking Call Center Rep

Spokane, WA

$21/hr

Provide exceptional customer service and support via inbound phone calls. * Assist clients with ... Previous call center customer service experience required. * Experience handling a high volume of ...

TEKsystems

Banking Call Center Rep

Spokane, WA

$21/hr

Provide exceptional customer service and support via inbound phone calls. * Assist clients with ... Previous call center customer service experience required. * Experience handling a high volume of ...

Surface Experts

Support Center Representative

Spokane, WA · On-site

$22/hr

Role and Responsibilities: • Answering inbound calls, emails, and Teams messages from customers ... We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly ...

PRISM Vision Group

Call Center Representative

Spokane, WA · On-site

$18 - $33.08/hr

Compensation Range: $18-$33.08/hr (Dependent on Experience) The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and ...

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Service Center Inbound Calls information

See Spokane, WA salary details

$10

$16

$26

How much do service center inbound calls jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service center inbound calls in Spokane, WA is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are popular job titles related to Service Center Inbound Calls jobs in Spokane, WA?

For Service Center Inbound Calls jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Service Center Inbound Calls jobs in Spokane, WA look for?

The top searched job categories for Service Center Inbound Calls jobs in Spokane, WA are:

Service Center Inbound Calls jobs near you
Infographic showing various Service Center Inbound Calls job openings in Spokane, WA as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,845 per year, or $16.8 per hour.

Part-Time Call Center Agent

Sound Telecom

Spokane, WA • On-site

$18 - $21/hr

Part-time

Posted 3 days ago

New

Job description

Part-Time Call Center Agent
Company: Sound Telecom l Location: Spokane, WA (In-Office)
Pay: $18-$21/hr l Hours: Part-Time, Requires 1 weekend day (Sat/Sun) and Holidays
Sound Telecom is hiring Part-Time Call Center Agents to assist callers during critical moments - from medical inquiries to locksmith requests. We handle inbound calls only; no sales or outbound calling required. No experience needed as we provide fully paid, hands-on training.
What You'll Do:
  • Handle incoming calls with a warm, helpful attitude.
  • Take accurate messages, transfer calls, and/or relay key information.
  • Use our call processing system to prioritize customer needs efficiently.

What We're Looking For:
  • Friendly, upbeat, and professional communication skills.
  • Strong English spelling and grammar.
  • Basic computer proficiency and typing speed of 35+ WPM.
  • Reliable attendance and strong work ethic.

Pay: Earn a premium rate of $21/hour by maintaining perfect attendance. This includes punctuality at the shift start, timely returns from breaks, and full shift completion. The base rate without perfect attendance is $18/hour.
Sound Telecom is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
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