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Service Center Inbound Calls Jobs in Mobile, AL (NOW HIRING)

Ward Trucks

Service Tech - Ward Idealease

Mobile, AL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer service calls for on-site vehicle diagnostics and repairs at various locations ... Keep track of inventory and parts used during repairs and notify the service center of any required ...

Ward Trucks

Service Tech - Ward Idealease

AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer service calls for on-site vehicle diagnostics and repairs at various locations ... Keep track of inventory and parts used during repairs and notify the service center of any required ...

Ward Trucks

Service Tech - Ward Idealease

Mobile, AL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer service calls for on-site vehicle diagnostics and repairs at various locations ... Keep track of inventory and parts used during repairs and notify the service center of any required ...

O'Reilly Auto Parts

Material Handler II - Inbound Forklift

Saraland, AL · On-site

$14.50 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Warehouse Distribution Center Operator Performs distribution center material handling duties that ... service member status, physical or mental disability, genetic information (including testing or ...

Arrow Exterminators

Inside Sales Representative

Daphne, AL · On-site

$35K - $40K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... inbound calls for scheduling, billing, or problem resolution. Minimum Qualifications:Previous customer service experience, preferredExcellent telephone skillsBasic computer skills Ability to pass and ...

Stark Exterminators

Inside Sales Representative

Daphne, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... inbound calls for scheduling, billing, or problem resolution. Minimum Qualifications: * Previous customer service experience, preferred * Excellent telephone skills * Basic computer skills * Ability ...

Arrow Exterminators

Inside Sales Representative

Daphne, AL · On-site

$35K - $40K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... inbound calls for scheduling, billing, or problem resolution. Minimum Qualifications: * Previous customer service experience, preferred * Excellent telephone skills * Basic computer skills * Ability ...

Liveops

Remote Customer Service Agent

Mobile, AL · Remote

$15.50 - $20.50/hr

Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service ...

ITAC Solutions

Customer Service Representative

Moss Point, MS · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative , you'll join our client's established industrial supply team ... Handle inbound inquiries and convert customer needs into sales * Make outbound calls and emails to ...

Signius

Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... services. If you're a great communicator who loves helping people and working in an upbeat ... Warmly greet callers and handle a high volume of incoming calls with professionalism and empathy.

Signius.com

Full Time Call Center Representative

Mobile, AL · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... professional services. This is an in-office position. We pride ourselves on our supportive ... Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant ...

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Showing results 41-60

All JobsService Center Inbound Calls JobsService Center Inbound Calls Jobs in Mobile, AL

Service Center Inbound Calls information

See Mobile, AL salary details

$10

$16

$26

How much do service center inbound calls jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service center inbound calls in Mobile, AL is $16.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.12 per hour, depending on experience, location, and employer.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What are popular job titles related to Service Center Inbound Calls jobs in Mobile, AL?

For Service Center Inbound Calls jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Service Center Inbound Calls jobs in Mobile, AL look for?

The top searched job categories for Service Center Inbound Calls jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Service Center Inbound Calls jobs?

Cities near Mobile, AL with the most Service Center Inbound Calls job openings:

Service Center Inbound Calls jobs near you
Infographic showing various Service Center Inbound Calls job openings in Mobile, AL as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,197 per year, or $16.4 per hour.

Service Tech - Ward Idealease

Ward Trucks

Mobile, AL

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Idealease Mobile Service Technician

Location: Ward Idealease Mobile Al.

Position Overview:

The Mobile Service Technician is responsible for providing on-site maintenance and repair services for Idealease customers’ fleet vehicles. This role requires the technician to be highly skilled in diagnosing and repairing various mechanical and electrical systems, including engines, transmissions, brakes, suspension, and more. Technicians will be expected to work independently, traveling to customer locations to provide timely and efficient service.

Key Responsibilities:

    • Mobile Service Operations:
      Respond to customer service calls for on-site vehicle diagnostics and repairs at various locations.
    • Perform preventative maintenance, routine inspections, and repairs on all Idealease Lease and Rental trucks.
    • Troubleshoot and repair electrical, mechanical, and hydraulic systems.
    • Replace and repair brake systems, suspension components, and powertrains.
    • Conduct system diagnostics using computerized equipment to identify issues and verify repairs.
  •  
    • Customer Service:
      Provide excellent customer service by communicating with clients in a professional and courteous manner.
    • Offer clear and accurate updates on the status of vehicles and the repair process.
    • Ensure customer satisfaction with all repairs and services performed.
    • Ensure that all work is performed in accordance with company standards and safety protocols.
  •  
  • Documentation and Reporting:
    • Complete detailed service reports, including parts used, labor hours, and repair notes.
    • Keep track of inventory and parts used during repairs and notify the service center of any required parts.
  •  
  • Safety & Compliance:
    • Adhere to all safety regulations and company policies when performing services.
    • Ensure that all vehicles are repaired in compliance with applicable standards and regulations.
    • Follow procedures for the safe operation and handling of tools, equipment, and chemicals.

Qualifications:

  • Education: High school diploma or equivalent. Technical certification from an accredited vocational school preferred.
  • Experience: Minimum of 2 years of experience as a mechanic, technician, or in a similar field. Experience working with commercial trucks or fleet vehicles is highly desirable.
  • Skills & Abilities:
    • Strong knowledge of mechanical, electrical, and hydraulic systems.
    • Ability to diagnose and repair complex issues using diagnostic tools and equipment.
    • Proficient in using hand and power tools, as well as specialized diagnostic equipment.
    • Ability to work independently and manage time effectively.
    • Excellent problem-solving skills and attention to detail.
    • Good communication and interpersonal skills.
    • Ability to lift heavy objects and work in various weather conditions.
  •  
  • Licenses & Certifications: Valid driver’s license with a clean driving record. CDL (Commercial Driver’s License) preferred but not required.
  •  Certifications are a plus.

Work Environment:

  • Mobile service truck provided.
  • Work will be performed both outdoors and in customer locations, requiring flexibility to work in varying conditions.
  • Occasional overtime and after-hours work may be required depending on customer needs.

Compensation:

  • Competitive hourly rate.
  • Health, dental, and vision insurance.
  • Paid time off and holiday pay.

Retirement savings plan with employer contributions

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