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Service Center Inbound Calls Jobs in Mobile, AL (NOW HIRING)

Customer Service Representative

Mobile, AL · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving ...

Customer Service Representative

Mobile, AL · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving ...

Service Writer | Mobile, AL (36525)

AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience in a customer-facing, administrative, office support, service coordination, call center, dispatching, or similar role. * Ability to manage a high volume of inbound and outbound phone calls ...

Acquire new revenue growth by generating outbound calls within existing services areas to new B2B prospects for permanent commercial and industrial customers Effectively respond to inbound calls to ...

Manage a high volume of inbound calls during peak periods; take ownership of dealer and customer ... Minimum of two years of financial services experience preferred. * General understanding of ...

Manage a high volume of inbound calls during peak periods; take ownership of dealer and customer ... Minimum of two years of financial services experience preferred. * General understanding of ...

Program Scheduler

Mobile, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides a concierge level of customer service in every interaction. * Cisco Phone System - must be ... shift, taking inbound calls whenever necessary. * Strong, professional communication and ...

Program Scheduler

Mobile, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides a concierge level of customer service in every interaction. * Cisco Phone System - must be ... shift, taking inbound calls whenever necessary. * Strong, professional communication and ...

Service Tech

AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer service calls for on-site vehicle diagnostics and repairs at various locations ... Keep track of inventory and parts used during repairs and notify the service center of any required ...

Service Tech

Mobile, AL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer service calls for on-site vehicle diagnostics and repairs at various locations ... Keep track of inventory and parts used during repairs and notify the service center of any required ...

Service Tech

Mobile, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer service calls for on-site vehicle diagnostics and repairs at various locations ... Keep track of inventory and parts used during repairs and notify the service center of any required ...

Showing results 21-40

Service Center Inbound Calls information

See Mobile, AL salary details

$10

$16

$26

How much do service center inbound calls jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service center inbound calls in Mobile, AL is $16.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are popular job titles related to Service Center Inbound Calls jobs in Mobile, AL?

For Service Center Inbound Calls jobs in Mobile, AL, the most frequently searched job titles are:

What cities near Mobile, AL are hiring for Service Center Inbound Calls jobs?

Cities near Mobile, AL with the most Service Center Inbound Calls job openings:

Infographic showing various Service Center Inbound Calls job openings in Mobile, AL as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,197 per year, or $16.4 per hour.

Customer Service Representative

Arrow Exterminators

Mobile, AL • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago


Arrow Exterminators rating

7.7

Company rating: 7.7 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

8th of 35 rated pest control companies


Job description

Customer Service Representative
Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.
Our administrative representatives enjoy benefits including:
  • generous time off,
  • 11 paid holidays,
  • 401(k) with company match, Roth IRA,
  • medical, dental and vision insurance,
  • high deductible HSA,
  • telemedicine,
  • disability, cancer, and accident insurance.
  • health & wellness suite
  • company-paid + additional, optional, life insurance.

ABOUT OUR FAMILY OF BRANDS
We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.
As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.
A DAY IN THE LIFE AS A Customer Service Representative
As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success.
Minimum Qualifications:
  • Working knowledge of Microsoft Office Suite
  • High school diploma or equivalent
  • Present a professional appearance
  • Able to work a 40-hour (minimum) workweek
  • Willing to work minimal overtime as needed

ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
We are an Equal Opportunity Employer
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.

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