$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
... services companies in the USA, with a strong call center footprint and operations that extend ... In this role, you will take inbound calls from prospective customers and upsell existing ones while ...
Quick apply
... services companies in the USA, with a strong call center footprint and operations that extend ... In this role, you will take inbound calls from prospective customers and upsell existing ones while ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
$13.75 - $17.75/hr
In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...
Service Center Inbound Calls information
See Missouri salary details
$9.47 - $10.84
4% of jobs
$10.84 - $12.22
10% of jobs
$13.16 is the 25th percentile. Wages below this are outliers.
$12.22 - $13.59
16% of jobs
The median wage is $14.80 / hr.
$13.59 - $14.96
23% of jobs
$14.96 - $16.34
17% of jobs
$16.74 is the 75th percentile. Wages above this are outliers.
$16.34 - $17.71
17% of jobs
$17.71 - $19.08
4% of jobs
$19.08 - $20.46
6% of jobs
$20.46 - $21.83
1% of jobs
$21.83 - $23.20
0% of jobs
$23.20 - $24.58
1% of jobs
$9
$15
$24
How much do service center inbound calls jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for service center inbound calls in Missouri is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.12 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a service center inbound calls representative?
To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.
What are some common challenges faced by service center inbound calls representatives, and how can they be managed?
Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.
What is the difference between Service Center Inbound Calls vs Customer Service Representative?
| Aspect | Service Center Inbound Calls | Customer Service Representative |
|---|---|---|
| Primary Role | Handle inbound calls related to technical support, product inquiries, or service issues | Assist customers with inquiries, complaints, and account information across various industries |
| Work Environment | Call centers, technical support centers, or customer service departments | Call centers, retail, or office settings |
| Required Skills | Communication, problem-solving, technical knowledge | Communication, problem-solving, interpersonal skills |
| Common Certifications | Customer service certifications, technical support training | Customer service certifications, communication skills training |
Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.
What is a service center inbound calls representative?
Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.
What are popular job titles related to Service Center Inbound Calls jobs in Missouri? For Service Center Inbound Calls jobs in Missouri, the most frequently searched job titles are:
- Remote Jcpenney Customer Service Center
- Remote Chat Agent
- Work From Home Office Depot Call Center
- Work From Home Make Extra Money
- Work From Home Boomi Integration Developer
- Work From Home Mid Level Java Developer
- Contact Lens Sales Representative
- Work From Home Contact Lens Representative
- Work From Home Gaming Agent
- Work From Home Apple Call Center
What job categories do people searching Service Center Inbound Calls jobs in Missouri look for? The top searched job categories for Service Center Inbound Calls jobs in Missouri are:
- Remote Free Laptop
- Work From Home 24 Hour Call Center
- Work From Home Customer Service Dispatch
- Commission Synergy Call Center
- Fedex Work From Home Call Center
- Remote From Home No Experience
- Remote Cisco Contact Center Engineer
- Internship Remote French Speaking Call Center
- Work From Home Call Center Back Office
- Remote Graveyard
What cities in Missouri are hiring for Service Center Inbound Calls jobs? Cities in Missouri with the most Service Center Inbound Calls job openings:
$13.75 - $17.75/hr
Part-time
Medical
Re-posted 10 days ago
Job description
Employment Type:Part timeShift:Rotating ShiftDescription:
Service Center Representative
Be the Connection Between Patients and Care!
Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection between patients and their healthcare team. In this role, you'll provide exceptional service by answering patient calls, coordinating appointments, supporting care access, and ensuring every patient interaction is handled with compassion and professionalism.
What You'll Do:
- Serve as the first point of contact for patients by phone.
- Schedule, confirm, and coordinate patient appointments.
- Answer questions, route calls appropriately, and relay messages to clinical staff.
- Verify patient registration and insurance information.
- Assist patients with MyChart and other patient portal support.
- Support referrals, authorizations, and patient outreach activities.
- Maintain accurate documentation and patient records.
- Partner with providers and office teams to create a seamless patient experience.
General Requirements:
- EDUCATION: High School Diploma or GED. Course work in insurance/billing, medical practice education or seminars are all preferred.
- CREDENTIALS/LICENSURE: None
- MINIMUM EXPERIENCE: Previous experience in a combination of patient services, medical reception, call/customer service center (medical environment) or other customer service environment.
Why Join Trinity Health IHA Medical Group?
- Day-one benefits for eligible team members with no waiting period.
- Opportunities for professional growth and career advancement.
- Supportive, collaborative team environment.
- Meaningful work helping patients navigate their healthcare journey.
- A mission-driven organization dedicated to serving communities across Southeast Michigan.
About Us
At Trinity Health IHA Medical Group, we are committed to delivering exceptional patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and creating outstanding customer experiences, we'd love to hear from you.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.