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Service Center Inbound Calls Jobs in Missouri (NOW HIRING)

OOIDA

Call Center Representative I

Grain Valley, MO

$14.25 - $17.75/hr

... service and support related to accounting and financial matters ... You will be responsible for handling inbound calls, assisting members with accounting inquiries ...

Allied OneSource

Inside Sales

Saint Charles, MO

$70K - $110K/yr

Sales Representative (Warm Leads) -- Call Center Position Summary We're hiring an Inbound Sales Representative to handle warm inbound calls only --no cold calling. You'll speak with customers who ...

Trinityhealth

$13.75 - $17.75/hr

In this role, you will provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...

Trinity Health

$13.75 - $17.75/hr

In this role, you will provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...

Trinity Health

$13.75 - $17.75/hr

In this role, you will provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...

Trinityhealth

$13.75 - $17.75/hr

In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...

Trinityhealth

$13.75 - $17.75/hr

In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...

Trinity Health

$13.75 - $17.75/hr

In this role, you'll provide exceptional service by answering patient calls, coordinating ... center (medical environment) or other customer service environment. Why Join Trinity Health IHA ...

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All JobsService Center Inbound Calls JobsService Center Inbound Calls Jobs in Missouri

Service Center Inbound Calls information

See Missouri salary details

$9

$15

$24

How much do service center inbound calls jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for service center inbound calls in Missouri is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.12 per hour, depending on experience, location, and employer.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What cities in Missouri are hiring for Service Center Inbound Calls jobs?

Cities in Missouri with the most Service Center Inbound Calls job openings:

Service Center Inbound Calls jobs near you
Infographic showing various Service Center Inbound Calls job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,325 per year, or $15.5 per hour.

Inbound Virtual Customer Service Agent

ACD Direct

Lebanon, MO • On-site

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

We\'ve been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you!

Job Description

ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects.

As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project.

Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015.

If you are interested in becoming an ACD Direct Certified Agent please visit www.acddirect-ibo.com

Qualifications

Minimum 6 months formal telephone experience, preferably call center related
Moderate level of computer knowledge
Ability to work with minimal supervision
Must be able to type 40 WPM or higher
Must be self directed and self motivated
Strong listening skills
Accuracy
Efficiency
Excellent written and verbal communication skills
Previous call center experience a plus
Great Smile
Must demonstrate call control
Must be able to complete the entire certification process within 14 days of notification of acceptance.

Additional Information

We look forward to hearing from you!

Register online at www.acddirect-ibo.com

Apply