ZipRecruiter

Log In

1

Service Bdc Manager Jobs in Spring Hill, FL (NOW HIRING)

BLACK DIAMOND COATINGS INC

Production Associate

Brooksville, FL · On-site

$12.25 - $15.50/hr

Join BDC, a company committed to innovation and quality. As a Production Team Associate, you'll ... Manage and maintain production and warehouse layout and organization. * Ensure production activity ...

previous page

Showing results 21-25

All JobsService Bdc JobsService Bdc Manager JobsService Bdc Manager Jobs in Spring Hill, FL

Service Bdc Manager information

See Spring Hill, FL salary details

$16.1K

$58.7K

$98K

How much do service bdc manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for service bdc manager in Spring Hill, FL is $58,703.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $72,500.00 per year, depending on experience, location, and employer.

What is a Service BDC Manager?

A Service BDC (Business Development Center) Manager oversees the team responsible for managing customer communications and appointments for a dealership's service department. They handle inbound and outbound calls, schedule service appointments, follow up on missed opportunities, and ensure a high level of customer satisfaction. The Service BDC Manager also trains and motivates staff, sets performance goals, and uses data to improve processes. Their role is vital in maximizing service department efficiency and increasing customer retention.

How to become a Service Bdc Manager?

To become a Service Bdc Manager, candidates typically need experience in automotive service departments, strong customer service skills, and knowledge of dealership operations. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in sales or service coordination. Developing skills in communication, organization, and familiarity with dealership management software can also be beneficial.

How does a Service BDC Manager typically collaborate with service advisors and technicians to improve customer satisfaction?

A Service BDC (Business Development Center) Manager plays a crucial liaison role between the customer-facing BDC team, service advisors, and technicians. They ensure that appointments are scheduled efficiently, customer concerns are clearly communicated, and follow-ups are handled promptly. By regularly meeting with service advisors and technicians, the manager helps address workflow bottlenecks, shares customer feedback, and implements process improvements to enhance the overall service experience. This collaborative approach not only streamlines operations but also directly contributes to higher customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Service BDC Manager?

To thrive as a Service BDC Manager, you need experience in automotive service operations, strong organizational abilities, and a background in customer service or sales management. Familiarity with CRM software, appointment scheduling systems, and basic dealership management tools is essential, along with knowledge of service department processes. Excellent communication, leadership, and problem-solving skills help you motivate teams and deliver outstanding customer experiences. These competencies ensure efficient service department workflow, higher customer retention, and achievement of business goals.

What is the difference between Service Bdc Manager vs Service Advisor?

AspectService Bdc ManagerService Advisor
CredentialsTypically requires dealership experience, customer service skills, and sometimes certifications in automotive service managementRequires automotive knowledge, customer service skills, and often ASE certifications
Work EnvironmentOffice-based role managing customer communications and dealership operationsFrontline role interacting directly with customers and technicians
Employer & Industry UsageUsed mainly in automotive dealerships to oversee service department operationsCommonly found in automotive service departments as the primary customer liaison

The Service Bdc Manager focuses on managing customer communications and dealership operations, while the Service Advisor directly interacts with customers to recommend and explain vehicle repairs. Both roles require automotive knowledge and customer service skills, but their responsibilities and work environments differ significantly.

What are popular job titles related to Service Bdc Manager jobs in Spring Hill, FL? For Service Bdc Manager jobs in Spring Hill, FL, the most frequently searched job titles are:
What job categories do people searching Service Bdc Manager jobs in Spring Hill, FL look for? The top searched job categories for Service Bdc Manager jobs in Spring Hill, FL are:
What cities near Spring Hill, FL are hiring for Service Bdc Manager jobs? Cities near Spring Hill, FL with the most Service Bdc Manager job openings:
Service Bdc Manager jobs near you
Infographic showing various Service Bdc Manager job openings in Spring Hill, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $58,703 per year, or $28.2 per hour.

Sales Development Representative (Automotive SaaS & Marketing Services)

Affinitiv

Tampa, FL • On-site

Full-time

Re-posted 9 days ago

Job description

Join our award-winning A-Team!

Ready to produce exceptional results with exceptional people? Get in touch, we would love to get to know you.

Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle. Backed by 20+ years of automotive and marketing expertise, we pride ourselves on being the go-to experts in the industry. Not only do we work with over 6,500 dealerships and every major manufacturer in the country, we're well-versed in OEM standards and the intricacies of a dealership or group's local business.

As a Sales Development Representative, you are the first line of engagement with dealership prospects. You will identify opportunities, engage decision-makers, qualify interest, and set high-quality meetings for our field sales organization. This role supports a fast-moving SaaS environment with measurable activity, pipeline creation, and quota goals.

  • Prospect and qualify inbound and outbound leads across dealer groups and OEM-approved dealerships
  • Engage dealership leaders (GMs, GSMs, Fixed Ops Directors, Service Managers, BDC Managers) via phone, email, LinkedIn, and texting where appropriate
  • Conduct high-impact discovery to uncover pain points related to digital marketing, service lane performance, retention, and vehicle acquisition.
  • Book demos and create qualified opportunities for District Sales Managers and Account Executives
  • Maintain accurate CRM records in Salesforce and meet weekly activity/pipeline KPIs
    • Example targets: 60–80 outbound touches/day, 5+ booked demos/week, consistent monthly pipeline creation
  • Collaborate closely with Marketing, DSMs, and Sales Leadership on campaigns and territory strategies
  • Represent Affinitiv professionally when communicating with prospects, partners, and OEM-aligned programs

Position Requirements

  • 1–3 years of SDR, BDR, or inside sales experience (SaaS or automotive dealership tech preferred)
  • Strong communication, resilience, and ability to break through gatekeepers
  • CRM experience (Salesforce preferred), plus exposure to Outreach, ZoomInfo, HubSpot, or similar tools
  • Self-starter who can thrive in a fast-paced quota environment
  • Passion for the automotive industry and improving the customer/dealer experience

Work from Here

At Affinitiv, we have the best of both worlds. Our team members have embraced remote work and our Work from Here program allows for remote working and the utmost flexibility while keeping in person collaborating thriving in a safe work environment. Our Work from Here approach gives team members a choice to work on campus or remote, leaders can hold in person or virtual team meetings to collaborate and cultivate relationships.

Affinitiv knows you have interests outside of work, which is why we offer a comprehensive benefits package that includes medical, dental, vision and 401K effective day 1 just to name a few. We also offer generous PTO so you can enjoy off time with family and friends.

At Affinitiv, we celebrate diversity, equality, and an inclusive environment.

Affinitiv is committed to providing an environment of mutual respect where equal employment opportunities are extended to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All aspects of employment are decided on the basis of qualifications, competence, merit, and business needs. Affinitiv is proud to be an equal opportunity employer.