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Service Bdc Manager Jobs in Oklahoma (NOW HIRING)

Tulsa Hyundai

Service BDC

Tulsa, OK · On-site

Excellent time management skills and the ability to prioritize work and handle work flow ... service BDC agents on performance and duties * Produce daily, weekly and monthly reports

Tulsa Hyundai

Service BDC

Tulsa, OK

Excellent time management skills and the ability to prioritize work and handle work flow ... service BDC agents on performance and duties * Produce daily, weekly and monthly reports

Tulsa Hyundai

Service BDC

Tulsa, OK · On-site

Excellent time management skills and the ability to prioritize work and handle work flow ... service BDC agents on performance and duties * Produce daily, weekly and monthly reports

Tulsa Hyundai

Service BDC

Tulsa, OK

Excellent time management skills and the ability to prioritize work and handle work flow ... service BDC agents on performance and duties * Produce daily, weekly and monthly reports

Tulsa Hyundai

Service BDC

Tulsa, OK · On-site

Excellent time management skills and the ability to prioritize work and handle work flow ... service BDC agents on performance and duties * Produce daily, weekly and monthly reports

Edmond Hyundai

Service BDC Agent

Edmond, OK · On-site

$13 - $17/hr

Service BDC Agent Edmond Hyundai | Edmond, Oklahoma Join the Team at Edmond Hyundai! At Edmond ... Coordinate with Service Advisors and Service Management to maximize shop efficiency. * Help drive ...

Edmond Hyundai

Service BDC Agent

Edmond, OK · On-site

$13 - $17/hr

Service BDC Agent Edmond Hyundai | Edmond, Oklahoma Join the Team at Edmond Hyundai! At Edmond ... Coordinate with Service Advisors and Service Management to maximize shop efficiency. * Help drive ...

Vance Ford

Service BDC Agent

Miami, OK

$13 - $16.75/hr

Service BDC Representative Location: Miami, OK Company: John Vance Auto Group - Miami Be the Voice ... Support service advisors by helping manage communication and workflow * Reach out to customers ...

Vance Ford

Service BDC Agent

Miami, OK · On-site

$13 - $16.75/hr

Service BDC Representative Location: Miami, OK Company: John Vance Auto Group - Miami Be the Voice ... Support service advisors by helping manage communication and workflow * Reach out to customers ...

Vance Ford

Service BDC Agent

Miami, OK

$13 - $16.75/hr

Service BDC Representative Location: Miami, OK Company: John Vance Auto Group - Miami Be the Voice ... Support service advisors by helping manage communication and workflow * Reach out to customers ...

Lawton KIA

Service BDC

Lawton, OK

Service BDC Coordinators are responsible for maintaining good relationships with current clients ... Excellent time management skills and the ability to prioritize work and handle work flow

Lawton KIA

Service BDC

Lawton, OK

Service BDC Coordinators are responsible for maintaining good relationships with current clients ... Excellent time management skills and the ability to prioritize work and handle work flow

Vance Ford

Service BDC Agent

Miami, OK

$13 - $16.75/hr

Service BDC Representative Location: Miami, OK Company: John Vance Auto Group - Miami Be the Voice ... Support service advisors by helping manage communication and workflow * Reach out to customers ...

Lawton KIA

Service BDC

Lawton, OK · On-site

Service BDC Coordinators are responsible for maintaining good relationships with current clients ... Excellent time management skills and the ability to prioritize work and handle work flow

Lawton KIA

Service BDC

Lawton, OK · On-site

Service BDC Coordinators are responsible for maintaining good relationships with current clients ... Excellent time management skills and the ability to prioritize work and handle work flow

Jim Norton T

Service BDC Agent

Tulsa, OK · On-site

$3.0K - $5.0K/wk

Maintain accurate customer records and service history in the dealership's CRM system ... As a Service BDC Agent at Jim Norton T - Town Chevrolet in Tulsa, OK, you will be responsible for ...

Lawton KIA

Service BDC

Lawton, OK · On-site

Service BDC Coordinators are responsible for maintaining good relationships with current clients ... Excellent time management skills and the ability to prioritize work and handle work flow

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Showing results 1-20

All JobsService Bdc JobsService Bdc Manager JobsService Bdc Manager Jobs in Oklahoma

Service Bdc Manager information

See Oklahoma salary details

$17.5K

$63.9K

$106.6K

How much do service bdc manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service bdc manager in Oklahoma is $63,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,300.00 and $78,900.00 per year, depending on experience, location, and employer.

What is a Service BDC Manager?

A Service BDC (Business Development Center) Manager oversees the team responsible for managing customer communications and appointments for a dealership's service department. They handle inbound and outbound calls, schedule service appointments, follow up on missed opportunities, and ensure a high level of customer satisfaction. The Service BDC Manager also trains and motivates staff, sets performance goals, and uses data to improve processes. Their role is vital in maximizing service department efficiency and increasing customer retention.

How to become a Service Bdc Manager?

To become a Service Bdc Manager, candidates typically need experience in automotive service departments, strong customer service skills, and knowledge of dealership operations. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in sales or service coordination. Developing skills in communication, organization, and familiarity with dealership management software can also be beneficial.

How does a Service BDC Manager typically collaborate with service advisors and technicians to improve customer satisfaction?

A Service BDC (Business Development Center) Manager plays a crucial liaison role between the customer-facing BDC team, service advisors, and technicians. They ensure that appointments are scheduled efficiently, customer concerns are clearly communicated, and follow-ups are handled promptly. By regularly meeting with service advisors and technicians, the manager helps address workflow bottlenecks, shares customer feedback, and implements process improvements to enhance the overall service experience. This collaborative approach not only streamlines operations but also directly contributes to higher customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Service BDC Manager?

To thrive as a Service BDC Manager, you need experience in automotive service operations, strong organizational abilities, and a background in customer service or sales management. Familiarity with CRM software, appointment scheduling systems, and basic dealership management tools is essential, along with knowledge of service department processes. Excellent communication, leadership, and problem-solving skills help you motivate teams and deliver outstanding customer experiences. These competencies ensure efficient service department workflow, higher customer retention, and achievement of business goals.

What is the difference between Service Bdc Manager vs Service Advisor?

AspectService Bdc ManagerService Advisor
CredentialsTypically requires dealership experience, customer service skills, and sometimes certifications in automotive service managementRequires automotive knowledge, customer service skills, and often ASE certifications
Work EnvironmentOffice-based role managing customer communications and dealership operationsFrontline role interacting directly with customers and technicians
Employer & Industry UsageUsed mainly in automotive dealerships to oversee service department operationsCommonly found in automotive service departments as the primary customer liaison

The Service Bdc Manager focuses on managing customer communications and dealership operations, while the Service Advisor directly interacts with customers to recommend and explain vehicle repairs. Both roles require automotive knowledge and customer service skills, but their responsibilities and work environments differ significantly.

What are popular job titles related to Service Bdc Manager jobs in Oklahoma? For Service Bdc Manager jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Service Bdc Manager jobs in Oklahoma look for? The top searched job categories for Service Bdc Manager jobs in Oklahoma are:
Service Bdc Manager jobs near you
Infographic showing various Service Bdc Manager job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,889 per year, or $30.7 per hour.

Service BDC

Tulsa Hyundai

Tulsa, OK • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Do you thrive in a fast-paced environment where you have unlimited career potential? Are you an enthusiastic individual who wants to work for a mission driven company? Do you have a desire to Succeed? Then Ted Moore Auto Group is the right fit for you!
We are seeking an individual to serve as the Service BDC Coordinator to oversee Service BDC department employees. The job duties and functions include training, overseeing Service BDC Agents on inbound and outbound call quality and performance, and daily communication with Service BDC Coordinator to maintain department standards.
About Us:
Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma. The primary focus of Ted Moore Auto Group is to provide our customers the best experience, which is why we developed the Ted Moore Difference.
Benefits We Offer:
  • Some work schedule flexibility available
  • Benefit Packages available - Health, Dental, Vision, Life, Flex Spending Offered
  • Paid vacations
  • 401K plan with match
  • Free Parking

Requirements:
  • Works well in a team environment
  • Happy and Positive Attitude
  • Proficiency in MS Office (MS Excel and MS Word)
  • Excellent time management skills and the ability to prioritize work and handle work flow
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to multi-task
  • Must be able to work under pressure
  • Associates degree
  • Must have a valid driver's license
  • Reliable source of transportation

Job Responsibilities:
  • Train new employees as needed on processes, procedures, and goals of the department
  • Assist with coordinating service BDC agents on performance and duties
  • Produce daily, weekly and monthly reports
  • Continued learning of new systems and products

Skill/Qualifications:
  • Excellent communication both written and verbal
  • Excellent organizational skills
  • Works well within a team environment as well as independently
  • Time management skills required - dependability
  • Familiarity with CRM / Xtime software is a plus
  • Strong knowledge of Microsoft office products and Google Suite
  • A background in Automotive Service department
  • Ability to pass criminal background check

Apply