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Service Bdc Manager Jobs in Nevada (NOW HIRING)

Cardinale Auto Group

Service BDC

Las Vegas, NV · On-site

Utilize CRM tracking system daily. Qualifications * At least one previous role based in customer service experience * Excellent teammate with collaborative attitude and eagerness to improve * Prompt ...

Pahrump Valley Auto Plaza

BDC CRM Manager

Pahrump, NV · On-site

... service, and genuine care. We've earned the Mark of Excellence Award year after year because we ... The Role: We're looking for a friendly, organized, and results-driven BDC Manager to be the point ...

RV Country

BDC Representative

Sparks, NV · On-site

$50K - $80K/yr

Document all activity in the CRM * Coordinate with store staff for customer readiness Requirements ... Positive attitude with consistent outreach habits Helpful Experience: call center, customer service ...

RV Country Nevada LLC

BDC Representative

Sparks, NV

$50K - $80K/yr

Document all activity in the CRM * Coordinate with store staff for customer readiness Requirements ... Positive attitude with consistent outreach habits Helpful Experience: call center, customer service ...

RV Country

BDC Representative

Sparks, NV · On-site

$50K - $80K/yr

Document all activity in the CRM * Coordinate with store staff for customer readiness Requirements ... Positive attitude with consistent outreach habits Helpful Experience: call center, customer service ...

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All JobsService Bdc JobsService Bdc Manager JobsService Bdc Manager Jobs in Nevada

Service Bdc Manager information

See Nevada salary details

$19.3K

$70.5K

$117.6K

How much do service bdc manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for service bdc manager in Nevada is $70,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,900.00 and $87,100.00 per year, depending on experience, location, and employer.

What is a Service BDC Manager?

A Service BDC (Business Development Center) Manager oversees the team responsible for managing customer communications and appointments for a dealership's service department. They handle inbound and outbound calls, schedule service appointments, follow up on missed opportunities, and ensure a high level of customer satisfaction. The Service BDC Manager also trains and motivates staff, sets performance goals, and uses data to improve processes. Their role is vital in maximizing service department efficiency and increasing customer retention.

How to become a Service Bdc Manager?

To become a Service Bdc Manager, candidates typically need experience in automotive service departments, strong customer service skills, and knowledge of dealership operations. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in sales or service coordination. Developing skills in communication, organization, and familiarity with dealership management software can also be beneficial.

How does a Service BDC Manager typically collaborate with service advisors and technicians to improve customer satisfaction?

A Service BDC (Business Development Center) Manager plays a crucial liaison role between the customer-facing BDC team, service advisors, and technicians. They ensure that appointments are scheduled efficiently, customer concerns are clearly communicated, and follow-ups are handled promptly. By regularly meeting with service advisors and technicians, the manager helps address workflow bottlenecks, shares customer feedback, and implements process improvements to enhance the overall service experience. This collaborative approach not only streamlines operations but also directly contributes to higher customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a Service BDC Manager?

To thrive as a Service BDC Manager, you need experience in automotive service operations, strong organizational abilities, and a background in customer service or sales management. Familiarity with CRM software, appointment scheduling systems, and basic dealership management tools is essential, along with knowledge of service department processes. Excellent communication, leadership, and problem-solving skills help you motivate teams and deliver outstanding customer experiences. These competencies ensure efficient service department workflow, higher customer retention, and achievement of business goals.

What is the difference between Service Bdc Manager vs Service Advisor?

AspectService Bdc ManagerService Advisor
CredentialsTypically requires dealership experience, customer service skills, and sometimes certifications in automotive service managementRequires automotive knowledge, customer service skills, and often ASE certifications
Work EnvironmentOffice-based role managing customer communications and dealership operationsFrontline role interacting directly with customers and technicians
Employer & Industry UsageUsed mainly in automotive dealerships to oversee service department operationsCommonly found in automotive service departments as the primary customer liaison

The Service Bdc Manager focuses on managing customer communications and dealership operations, while the Service Advisor directly interacts with customers to recommend and explain vehicle repairs. Both roles require automotive knowledge and customer service skills, but their responsibilities and work environments differ significantly.

What are popular job titles related to Service Bdc Manager jobs in Nevada?

For Service Bdc Manager jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Service Bdc Manager jobs in Nevada look for?

The top searched job categories for Service Bdc Manager jobs in Nevada are:

What cities in Nevada are hiring for Service Bdc Manager jobs?

Cities in Nevada with the most Service Bdc Manager job openings:

Service Bdc Manager jobs near you
Infographic showing various Service Bdc Manager job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,460 per year, or $33.9 per hour.

Service BDC

Cardinale Auto Group

Las Vegas, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard - we strive to create outstanding and long-lasting relationships. This means listening, caring, and understanding. After forty years of success, we're proud to call ourselves one of the nation's top-performing dealer groups.
What We Offer:
  • Health, Dental, and Vision offered after 90 days
  • Each year we look to provide the very best insurance we can offer.
  • 401k provided by Empower
  • Ancillary insurance provided by Allstate
  • FSA offered.
  • Life Insurance provided for and paid by Cardinale Automotive Group.
Responsibilities
  • Answer customer calls and establish follows-up with sales appointments.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Provide customers with initial product information and direct them to the appropriate dealership resources.
  • Present initial financing options based on customer needs.
  • Follow up with leads that are not ready to make an appointment or no-show.
  • Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.
  • Utilize CRM tracking system daily.

Qualifications
  • At least one previous role based in customer service experience
  • Excellent teammate with collaborative attitude and eagerness to improve
  • Prompt and courteous demeanor
  • Positive and hardworking personality
  • Strong computer skills
  • Valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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