1

Service Availability Analyst Jobs (NOW HIRING)

Ensures service availability, security, performance, and standardization through platform ... The Infrastructure Analyst I specializes in specific functional areas rather than all listed ...

$80 - $100/hr

... and service availability across ACS platforms. The Product Analyst serves as the primary operational resource and subject matter expert for product catalog management, translating business ...

... failures, retries, and service availability. * Define meaningful metrics, visualizations ... Analyze Boomi and integration data to identify trends, performance issues, recurring failures, and ...

Product Analyst

Anchorage, AK · On-site

$73K - $97K/yr

... and service availability across ACS platforms. The Product Analyst serves as the primary operational resource and subject matter expert for product catalog management, translating business ...

Product Analyst

Anchorage, AK · Remote

$73K - $97K/yr

... and service availability across ACS platforms. The Product Analyst serves as the primary operational resource and subject matter expert for product catalog management, translating business ...

DevOps Engineer

Irving, TX · On-site

$49 - $67/hr

... service availability. Responsibilities : • Application performance review and applying the right tuning • Behavioral analytics and providing the traffic forecast and take necessary actions • ...

Product Analyst

Anchorage, AK · On-site

$80 - $100/hr

... and service availability across ACS platforms. The Product Analyst serves as the primary operational resource and subject matter expert for product catalog management, translating business ...

next page

Showing results 1-20

Service Availability Analyst information

What is a service availability analyst?

Service Availability Analysts are IT professionals responsible for ensuring that critical IT services and systems remain operational and available to users. They monitor system performance, identify potential issues, and coordinate responses to incidents to minimize downtime. Their work often includes analyzing service disruptions, implementing preventive measures, and collaborating with technical and business teams to maintain high service levels. Service Availability Analysts play a key role in maintaining business continuity and supporting organizational objectives.

How does a service availability analyst typically collaborate with other IT teams to resolve incidents and maintain system uptime?

Service Availability Analysts work closely with various IT teams, such as Network Operations, Infrastructure, and Application Support, to quickly identify and address incidents impacting system availability. They often coordinate incident response efforts, facilitate communication between technical teams, and provide detailed analysis to help pinpoint root causes. Regularly, they participate in post-incident reviews and contribute to the development of proactive measures that prevent future outages. This collaborative approach is essential for maintaining high service levels and ensuring that critical business systems remain operational.

What are the key skills and qualifications needed to thrive as a service availability analyst, and why are they important?

To thrive as a Service Availability Analyst, you need a strong background in IT service management, problem-solving, and incident analysis, often supported by a degree in computer science or a related field. Familiarity with monitoring tools (like SolarWinds or Nagios), ITIL certifications, and ticketing systems such as ServiceNow is highly beneficial. Excellent communication, analytical thinking, and the ability to work under pressure distinguish top performers in this role. These skills ensure rapid identification and resolution of service issues, minimizing downtime and maintaining business continuity.

What is the difference between Service Availability Analyst vs Network Operations Analyst?

AspectService Availability AnalystNetwork Operations Analyst
Required CredentialsBachelor's in IT, Computer Science, or related; certifications like ITIL or Network+Bachelor's in IT, Computer Science, or related; certifications like CCNA or Network+
Work EnvironmentIT departments, service providers, data centersNetwork operations centers, telecom companies, ISPs
Employer & Industry UsageTelecom, IT services, cloud providersTelecom, internet service providers, large enterprises
Common Search & ComparisonYesYes

The Service Availability Analyst focuses on ensuring that IT services and systems are available and reliable, often working on incident management and service continuity. The Network Operations Analyst primarily monitors and manages network infrastructure, troubleshooting network issues. While both roles require similar certifications and work in related environments, the Service Availability Analyst emphasizes service uptime, whereas the Network Operations Analyst concentrates on network performance and stability.

What cities are hiring for Service Availability Analyst jobs?

Cities with the most Service Availability Analyst job openings:

What states have the most Service Availability Analyst jobs?

States with the most job openings for Service Availability Analyst jobs include:

What are popular job titles related to Service Availability Analyst jobs?

For Service Availability Analyst jobs, the most frequently searched job titles are:

Infographic showing various Service Availability Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Service Availability Manager Infrastructure Services-Availability Management

Mount Laurel, NJ

Artech Information System LLC
Recruiting and Staffing Services • 10K+ employees

Full-time

Re-posted 8 days ago


Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Service Availability Manager Infrastructure Services-Availability Management

required 

Additional Information

For more information, please contact

Shubham

973-295-4595


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992