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Service Assurance Manager Jobs in Wisconsin (NOW HIRING)

SVA

Assurance Manager

Brookfield, WI · On-site

$104K - $126K/yr

As an Assurance Manager , you'll thrive in our flexible, hybrid work environment that blends ... You'll bring technical expertise, a commitment to client service, and the ability to guide teams to ...

Talnt

Assurance Manager

Madison, WI

$115K - $130K/yr

... assurance ... services. This leadership role combines technical accounting expertise with project management ...

Novir

Quality Assurance Manager

Milwaukee, WI · On-site

... are services. Key offerings include a product portfolio with self-test and professional use ... The Quality Assurance Manager will lead the continuous development and maintenance of a Quality ...

Home Helpers

Quality Assurance Manager

Mequon, WI · On-site

We're looking for a hands-on, relationship-focused Quality Assurance Manager to help ensure every ... Investigate concerns and lead service recovery efforts * Coach and support caregivers in the field

New

Home Helpers

Quality Assurance Manager

Mequon, WI · On-site

We're looking for a hands-on, relationship-focused Quality Assurance Manager to help ensure every ... Investigate concerns and lead service recovery efforts * Coach and support caregivers in the field

New

Novir

Quality Assurance Manager

Milwaukee, WI · On-site

... are services. Key offerings include a product portfolio with self-test and professional use ... The Quality Assurance Manager will lead the continuous development and maintenance of a Quality ...

Ana Home Care LLC

Quality Assurance Manager

Mequon, WI · On-site

We're looking for a hands-on, relationship-focused Quality Assurance Manager to help ensure every ... Investigate concerns and lead service recovery efforts * Coach and support caregivers in the field

Jobsbridge

QA Manager

Kenosha, WI

Company Description XChange Software Inc Skill (QA) efforts for IT Project Services Location ... Initiate, plan, execute, manage and complete QA activities related to complex application and ...

Talnt

Senior Assurance Manager

Milwaukee, WI · On-site

$140K - $160K/yr

Collaborate with Tax, Advisory, and other service lines to deliver integrated solutions that ... managing audit and assurance engagements. * Strong technical knowledge of GAAP, GAAS, risk ...

Talnt

Senior Assurance Manager

Madison, WI · On-site

$140K - $160K/yr

Collaborate with Tax, Advisory, and other service lines to deliver integrated solutions that ... managing audit and assurance engagements. * Strong technical knowledge of GAAP, GAAS, risk ...

Mohican North Star

Quality Assurance Manager

Bowler, WI · On-site

Under the direction of the Director of S/M Healthcare Services, the Quality Assurance Manager is responsible for a) the coordination, development, implementation, and writing and revising of policies ...

Milk Specialties Company

QA Supervisor

Adell, WI

The QA Supervisor has the responsibility for managing the laboratory at the plant facility ... needed with technical service inquires. * Work with QA to release product according to ...

Milk Specialties

QA Supervisor

Adell, WI · On-site

The QA Supervisor has the responsibility for managing the laboratory at the plant facility ... needed with technical service inquires. * Work with QA to release product according to ...

Milk Specialties Company

QA Supervisor

Adell, WI · On-site

The QA Supervisor has the responsibility for managing the laboratory at the plant facility ... needed with technical service inquires. * Work with QA to release product according to ...

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All JobsService Assurance JobsService Assurance Manager JobsService Assurance Manager Jobs in Wisconsin

Service Assurance Manager information

See Wisconsin salary details

$62.1K

$124.2K

$160K

How much do service assurance manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service assurance manager in Wisconsin is $124,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,500.00 and $135,800.00 per year, depending on experience, location, and employer.

How does a service assurance manager typically collaborate with other departments to resolve service issues?

A Service Assurance Manager regularly works with cross-functional teams such as IT operations, customer support, and network engineering to quickly identify and resolve service disruptions. This collaboration often involves leading incident review meetings, coordinating root cause analysis, and facilitating communication between technical and non-technical stakeholders. By fostering strong interdepartmental relationships, the Service Assurance Manager ensures that incidents are addressed efficiently and that service restoration is prioritized, ultimately improving customer satisfaction and minimizing downtime.

What is a service assurance manager?

A Service Assurance Manager is a professional responsible for ensuring that IT services meet established quality standards and are delivered reliably to customers. They oversee the monitoring, management, and improvement of service performance, quickly addressing issues to minimize downtime and disruptions. Their role often involves coordinating between technical teams, analyzing performance metrics, implementing process improvements, and ensuring compliance with service level agreements (SLAs). They play a key role in customer satisfaction and operational efficiency within an organization.

What are the key skills and qualifications needed to thrive as a service assurance manager?

To thrive as a Service Assurance Manager, you need in-depth knowledge of IT service management (ITSM), incident/problem management, and a relevant degree, often supported by ITIL certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, and monitoring platforms is typically required. Strong analytical thinking, stakeholder communication, and leadership skills help drive service quality and coordinate cross-functional teams. These competencies ensure uninterrupted service delivery, rapid incident resolution, and high customer satisfaction in complex IT environments.

What is the difference between Service Assurance Manager vs Network Operations Center (NOC) Technician?

AspectService Assurance ManagerNetwork Operations Center (NOC) Technician
CredentialsTypically requires a bachelor's degree in IT, telecommunications, or related field; certifications like Cisco CCNA or Network+ are common.Often requires a high school diploma or associate degree; certifications like CompTIA Network+ or Cisco CCNA are beneficial.
Work EnvironmentOversees service quality, manages teams, and coordinates with technical staff in office or remote settings.Monitors network systems, troubleshoots issues, and works in a control room or data center environment.
Employer & Industry UsageFound in telecom, IT service providers, and large enterprise companies.Common in telecom, internet service providers, and data centers.

The Service Assurance Manager focuses on ensuring overall service quality, managing teams, and strategic planning, while the Network Operations Center Technician handles real-time network monitoring and troubleshooting. Both roles are essential in maintaining network reliability but differ in scope and responsibilities.

What are popular job titles related to Service Assurance Manager jobs in Wisconsin? For Service Assurance Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Service Assurance Manager jobs in Wisconsin look for? The top searched job categories for Service Assurance Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Service Assurance Manager jobs? Cities in Wisconsin with the most Service Assurance Manager job openings:
Service Assurance Manager jobs near you
Infographic showing various Service Assurance Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $124,157 per year, or $59.7 per hour.

Assurance Manager

SVA

Brookfield, WI • On-site

$104K - $126K/yr

Full-time

Medical, Life

Re-posted 23 days ago

Job description

Are you ready to take the next step in your public accounting career? SVA, a leading Certified Public Accounting firm, is seeking a dynamic and experienced Assurance Manager to join our team in Brookfield, WI. If you're passionate about fostering growth-for yourself, your clients, and your community-this is the opportunity for you.
As an Assurance Manager, you'll thrive in our flexible, hybrid work environment that blends professional excellence with a culture of encouragement and continuous learning. At SVA, we are dedicated to "Serving People Better," helping our employees, clients, and communities flourish.
Your role as an Assurance Manager will be pivotal in leading audit engagements, mentoring talented team members, and building lasting client relationships. Our work schedule typically runs Monday through Friday from 8 a.m. to 5 p.m., with flexibility as needed. During busy season, you'll showcase your expertise with a commitment of 55+ hours per week, but we balance the year with perks like summer Fridays off to recharge.
We're looking for a seasoned Assurance Manager with a bachelor's degree, CPA, and at least 5+ years of public accounting experience. You'll bring technical expertise, a commitment to client service, and the ability to guide teams to success in a fast-paced environment.
SVA offers a suite of unique benefits designed to support your personal and professional life. These include a Lifestyle Spending Account for your wellness goals, profit-sharing opportunities, and a variety of health plan options to suit your needs.
As an Assurance Manager, you'll find a workplace that values collaboration, innovation, and professional development. Whether it's leading complex engagements, mentoring up-and-coming professionals, or engaging with the community, your contributions will be recognized and celebrated.
Join a firm where your hard work matters and where you can make an impact every day. If you're ready to bring your expertise to a team that's as committed to excellence as you are, apply now for the Assurance Manager position in Brookfield, WI.
Role is based in Wisconsin.
Take the first step in your exciting next chapter-apply today!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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About Sva

Sourced by ZipRecruiter

Industry

Construction materials wholesalers

Company size

1 - 10 Employees

Headquarters location

Framingham, MA, US

Year founded

1989

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