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Service Agent Jobs in Seattle, WA (NOW HIRING)

Stonebridge Companies

Guest Services Agent

Seattle, WA · On-site

$22/hr

Guest Service Agent Location: Seattle, Washington FLSA: Non-Exempt Status: Part-time Reports to: Front Office Manager Pay Range: $22.00 / hour Job Summary: The Guest Service Agent is responsible for ...

Stonebridge Companies

Guest Services Agent

Seattle, WA · On-site

$22/hr

Guest Service Agent Location: Seattle, Washington FLSA: Non-Exempt Status: Part-time Reports to: Front Office Manager Pay Range: $22.00 / hour Job Summary: The Guest Service Agent is responsible for ...

GEICO

Sales/Service Agent

Bellevue, WA · On-site

... Insurance Agent. Main Responsibilities: * Establish strong relationships with customers and ... Develop new leads, schedule appointments, and market suitable products and services to meet ...

GEICO

Sales/Service Agent

Bellevue, WA · On-site

... Insurance Agent. Main Responsibilities: * Establish strong relationships with customers and ... Develop new leads, schedule appointments, and market suitable products and services to meet ...

Larkspur Landing Renton

Guest Service Agent

Renton, WA · On-site

$19 - $21/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

Larkspur Landing Renton

Guest Service Agent

Renton, WA · On-site

$17 - $21.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

Larkspur Landing Renton

Guest Service Agent

Renton, WA · On-site

$20.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

Larkspur Landing Renton

Guest Service Agent

Renton, WA

$16.75 - $21.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

Whiteface Lodge

Guest Service Agent

Renton, WA · On-site

$17 - $21.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

Larkspur Landing Renton

Guest Service Agent

Renton, WA · On-site

$16.75 - $21.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales ...

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All JobsService Agent JobsService Agent Jobs in Seattle, WA

Service Agent information

See Seattle, WA salary details

$12

$22

$29

How much do service agent jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service agent in Seattle, WA is $22.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $23.27 per hour, depending on experience, location, and employer.

What is a service agent?

Service Agents are professionals responsible for assisting customers by addressing their inquiries, resolving issues, and providing information about products or services. They typically work in customer service centers, help desks, or support teams across various industries. Service Agents play a crucial role in ensuring customer satisfaction and maintaining a positive relationship between a company and its clients. Their duties may include answering calls, responding to emails, processing orders, and troubleshooting problems.

What are the key skills and qualifications needed to thrive as a service agent?

To thrive as a Service Agent, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is typically required. Excellent communication, patience, and conflict-resolution skills help Service Agents stand out in supporting diverse customers. These skills ensure efficient issue resolution, customer satisfaction, and a positive company reputation.

What are the most common challenges service agents face when handling customer inquiries, and how can they effectively overcome them?

Service Agents often encounter challenges such as managing high volumes of customer requests, addressing difficult or upset customers, and resolving issues efficiently within limited time frames. To overcome these challenges, it's important to develop strong communication and problem-solving skills, remain patient and empathetic, and be well-versed in company policies and procedures. Utilizing support from colleagues and regularly participating in training can also help Service Agents stay updated on best practices and improve their ability to handle complex situations.

What is the difference between Service Agent vs Customer Service Representative?

AspectService AgentCustomer Service Representative
Required CredentialsHigh school diploma; sometimes technical certificationsHigh school diploma; often customer service training
Work EnvironmentCall centers, retail, service desksCall centers, retail stores, offices
Employer & Industry UsageTelecom, retail, transportationRetail, banking, hospitality
Common Search & Comparison IntentUnderstanding roles, job duties, qualificationsCustomer interaction, problem-solving, communication skills

Service Agents and Customer Service Representatives often perform similar roles involving customer interaction. Service Agents typically work in technical or service-specific environments, requiring some technical certifications, while Customer Service Representatives focus on general customer support across various industries. Both roles require strong communication skills and are vital for customer satisfaction, but their specific duties and work settings differ slightly.

Service Agent jobs near you
Infographic showing various Service Agent job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $45,976 per year, or $22.1 per hour.

Guest Services Agent

Stonebridge Companies

Seattle, WA • On-site

$22/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

City, State:
Seattle, Washington
Title:Guest Service Agent
Location: Seattle, Washington
FLSA:Non-Exempt
Status:Part-time
Reports to: Front Office Manager
Pay Range: $22.00 / hour
Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
Essential Functions and Duties:
  • Greet, register, and assign rooms to guests upon their arrival.

  • Verify guest credit and establish payment methods for accommodation.

  • Keep accurate records of room availability and guest accounts using property management systems.

  • Compute bills, collect payments, and make change for guests.

  • Perform basic bookkeeping tasks, such as balancing cash accounts.

  • Issue room keys and provide necessary instructions to bell attendants.

  • Review accounts and charges with guests during the check-out process.

  • Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.

  • Transmit and receive guest messages using telephones or switchboards.

  • Coordinate with housekeeping and maintenance staff to address guest-reported issues.

  • Make and confirm reservations for guests.

  • Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
  • Previous experience in a hotel front desk or guest service role preferred.

  • Strong customer service and communication skills to interact effectively with guests and staff.

  • Proficiency in using property management systems and basic office software (e.g., Word, Excel).

  • Ability to handle cash transactions and perform basic bookkeeping tasks.

  • Excellent problem-solving abilities to resolve guest issues efficiently.

  • Strong organizational skills with attention to detail in managing guest reservations and records.

  • Ability to work independently and follow established hotel policies and procedures.

Work Environment:
  • Primarily indoor work within the hotel's front desk and lobby areas.

  • Requires standing and walking for long periods throughout the shift.

  • Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).

  • Flexible schedule required, including availability for evening, weekend, and holiday shifts.

  • Frequent use of a computer and telephone, interacting with guests and team members.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2026-08-18
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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