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Service Advisor Jobs in Toronto, ON (NOW HIRING)

Rush Enterprises

Service Advisor Leasing

Mississauga, ON · On-site

CA$30/hr

Reporting to the Service Manager in our lease and rental Service department, the Service Advisor is responsible for scheduling service repair work and regular maintenance for this location's lease ...

2672689 Ontario Inc.

Service Advisor

Oshawa, ON

CA$15 - CA$21/hr

Join our team and be part of a vast variety of vehicles including boat, motorcycles, and anything under the sun. Company Description A Good 1 Mechanic ( automotive shop)

Cummins

Truck & Bus Service Advisor

Mississauga, ON · On-site

Previous experience as a Service Advisor, Service Writer, or in a similar customer-facing role within a dealership, OEM, or independent repair facility supporting commercial trucks, buses, or other ...

Cummins

Truck & Bus Service Advisor

Mississauga, ON · On-site

Previous experience as a Service Advisor, Service Writer, or in a similar customer-facing role within a dealership, OEM, or independent repair facility supporting commercial trucks, buses, or other ...

Cummins

Truck & Bus Service Advisor

Mississauga, ON · On-site

Previous experience as a Service Advisor, Service Writer, or in a similar customer-facing role within a dealership, OEM, or independent repair facility supporting commercial trucks, buses, or other ...

Cummins

Truck & Bus Service Advisor

Mississauga, ON

Previous experience as a Service Advisor, Service Writer, or in a similar customer-facing role within a dealership, OEM, or independent repair facility supporting commercial trucks, buses, or other ...

Cummins

Truck & Bus Service Advisor

Mississauga, ON · On-site

Previous experience as a Service Advisor, Service Writer, or in a similar customer-facing role within a dealership, OEM, or independent repair facility supporting commercial trucks, buses, or other ...

Cummins

Truck & Bus Service Advisor

Mississauga, ON

Previous experience as a Service Advisor, Service Writer, or in a similar customer-facing role within a dealership, OEM, or independent repair facility supporting commercial trucks, buses, or other ...

Cummins

Truck & Bus Service Advisor

Mississauga, ON · On-site

Previous experience as a Service Advisor, Service Writer, or in a similar customer-facing role within a dealership, OEM, or independent repair facility supporting commercial trucks, buses, or other ...

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Showing results 21-40

All JobsService Advisor JobsService Advisor Jobs in Toronto, ON

Service Advisor information

See Toronto, ON salary details

$17.2K

$43.1K

$74.9K

How much do service advisor jobs pay per year?

As of Sep 4, 2026, the average yearly pay for service advisor in Toronto, ON is $43,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,538.00 and $51,534.00 per year, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

What are the most commonly searched types of Service Advisor jobs in Toronto, ON?

The most popular types of Service Advisor jobs in Toronto, ON are:

What are popular job titles related to Service Advisor jobs in Toronto, ON?

For Service Advisor jobs in Toronto, ON, the most frequently searched job titles are:

What cities near Toronto, ON are hiring for Service Advisor jobs?

Cities near Toronto, ON with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Toronto, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,078 per year, or $20.7 per hour.

Automotive Service Advisor

Canadian Tire

Georgetown, ON • On-site

Full-time

Re-posted 12 days ago

Canadian Tire Corporation rating

4.8

Company rating: 4.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Summary

The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. This role is the link between the technician and the customer. Superior customer service and communication skills are essential to success in this position and in enhancing the customer experience. 


Customer Service

•    Provides excellent customer service and ensures ongoing commitment to the needs of the customer and their vehicle.
•    Responds to customer inquiries in a timely manner, over the phone and in person.
•    Understands customer needs and provides them with a complete solution.
•    Shares ideas and suggestions to improve the customer experience in the Service Centre.
•    Manages customer concerns and problems promptly.
•    Deals with challenging situations in a professional manner.
•    Ensures a smooth flow of communication with customers during repairs or maintenance work.


Operations

•    Completes and reviews repair orders with customers.
•    Estimates cost and time for service and repairs needs. Ensures final invoice is the same as estimate and vehicle is delivered on time.
•    Acts as liaison between customers and technicians and manages the status of work orders.
•    Schedules service and repair appointments.
•    Operates computerized work order systems.
•    Engages in learning activities and coaching to improve their own abilities. 
•    Shares potential opportunities or suggestions with the Service Manager to help the Automotive Service Centre be more profitable and to increase sales.
•    Complies with company, store and department policies and health & safety program and regulations.
•    Completes other tasks, as required.

What Canadian Tire Corporation employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom