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Service Advisor Jobs in Springfield, MO (NOW HIRING)

LV Petroleum

Truck Service Advisor

Strafford, MO · On-site

225 E Evergreen St Strafford, MO 65757 As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we ...

LV Petroleum

Truck Service Advisor

Strafford, MO · On-site

Walk In Interviews Welcome 225 E Evergreen St Strafford, MO 65757 As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products ...

LV Petroleum

Truck Service Advisor

Strafford, MO · On-site

Walk In Interviews Welcome 225 E Evergreen St Strafford, MO 65757 As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products ...

Pep Boys

Lead Customer Service Advisor

Springfield, MO · On-site

$15 - $18/hr

In addition to performing all Customer Service Advisor responsibilities at an advanced level, the CSL assumes key holder responsibilities, including opening and closing the store based on scheduled ...

Pep Boys

Lead Customer Service Advisor

Springfield, MO · On-site

$15 - $18/hr

In addition to performing all Customer Service Advisor responsibilities at an advanced level, the CSL assumes key holder responsibilities, including opening and closing the store based on scheduled ...

Drivelab Automotive Group

Service Technician

Crane, MO · On-site

Discuss repairs with shop foreman or service advisor * Communicate additional service requests to service advisor * Plan work in cooperation with shop foreman * Provide labor estimates to service ...

Drivelab Automotive Group

Service Technician

Crane, MO · On-site

Discuss repairs with shop foreman or service advisor * Communicate additional service requests to service advisor * Plan work in cooperation with shop foreman * Provide labor estimates to service ...

Drivelab Automotive Group

Service Technician

Crane, MO · On-site

Discuss repairs with shop foreman or service advisor * Communicate additional service requests to service advisor * Plan work in cooperation with shop foreman * Provide labor estimates to service ...

HMG Careers

Remote Sales and Service Advisor

Sparta, MO · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Spokane, MO · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

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All JobsService Advisor JobsService Advisor Jobs in Springfield, MO

Service Advisor information

See Springfield, MO salary details

$10

$21

$38

How much do service advisor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for service advisor in Springfield, MO is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.14 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

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What cities near Springfield, MO are hiring for Service Advisor jobs?

Cities near Springfield, MO with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Springfield, MO as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.

Truck Service Advisor

LV Petroleum

Strafford, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

LV Petroleum rating

4.1

Company rating: 4.1 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

225 E Evergreen St Strafford, MO 65757

As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!

In this role, you can expect to:

Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded

Have extensive knowledge of the products we sell and the services we provide

Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity

Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer

Source parts from outside vendors and coordinate delivery

Prepare end of shift drop and shift report; Understand various payment types

Maintain the safety of both our customers and team members

What we'd like to see:

A dedicated individual who works well with others and is excited to be part of our team!

High School Diploma or GED

Good verbal and written communication skills

Previous cashier and customer service experience; experience in repair or parts shop preferred

Strong suggestive selling skills

Basic computer skills

Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions

A valid driver's license

Typical Physical Demands

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.

Work Environment

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

Benefits

Weekly pay.

Competitive hourly wage.

Opportunities for growth and advancement.

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation & sick pay)

What LV Petroleum employees say

Pay

Benefits

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Workplace

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