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Service Advisor Jobs in Springfield, MO (NOW HIRING)

Springfield Nissan

Service Advisor

Springfield, MO · On-site

Responsible for customer relations and service sales. The job encompasses the proper satisfaction of customer and vehicle related problems, meeting predetermined service sales objectives and the ...

Springfield Kia

Service Advisor

Springfield, MO · On-site

Responsible for customer relations and service sales. The job encompasses the proper satisfaction of customer and vehicle related problems, meeting predetermined service sales objectives and the ...

LV Petroleum

Truck Service Advisor

Strafford, MO · On-site

225 E Evergreen St Strafford, MO 65757 As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we ...

LV Petroleum

Truck Service Advisor

Strafford, MO · On-site

225 E Evergreen St Strafford, MO 65757 As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we ...

LV Petroleum

Truck Service Advisor

Strafford, MO · On-site

225 E Evergreen St Strafford, MO 65757 As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we ...

Jiffy Lube

Customer Service Advisor - Nixa MO

Nixa, MO · On-site

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in ...

Pep Boys

Lead Customer Service Advisor

Springfield, MO · On-site

$15 - $18/hr

In addition to performing all Customer Service Advisor responsibilities at an advanced level, the CSL assumes key holder responsibilities, including opening and closing the store based on scheduled ...

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All JobsService Advisor JobsService Advisor Jobs in Springfield, MO

Service Advisor information

See Springfield, MO salary details

$10

$21

$38

How much do service advisor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for service advisor in Springfield, MO is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.14 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are popular job titles related to Service Advisor jobs in Springfield, MO? For Service Advisor jobs in Springfield, MO, the most frequently searched job titles are:
What cities near Springfield, MO are hiring for Service Advisor jobs? Cities near Springfield, MO with the most Service Advisor job openings:
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Springfield, MO as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,468 per year, or $21.9 per hour.

Service Advisor - Truck Care

Loves Travel Stops & Country Store

Strafford, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Love's Travel Stops rating

5.9

Company rating: 5.9 out of 10

Based on 798 frontline employees who took The Breakroom Quiz

398th of 732 rated retailers

Job description

Req ID: 481722  

Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately

Welcome to Love's! 

Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department.  

FUNCTIONS:  

  • Maintain a safe and clean facility. 

  • Greet customers, address vehicle service needs, and document issues. 

  • Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments. 

  • Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns. 

EXPERIENCE: 

  • Experience: 6 months in customer service or sales preferred. 

  • Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

SKILLS AND DEMANDS: 

  • Excellent communication and interpersonal skills with a customer satisfaction focus.  

  • Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. 

  • Strong organizational and multitasking abilities with attention to detail. 

  • Effective teamwork skills. 

  • Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. 

Our Culture 

Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. 

Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.

Our Culture: 

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

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