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Service Advisor Jobs in Reading, PA (NOW HIRING)

Moyer Auto Group

Experienced Service Advisor

Lebanon, PA · On-site

$65K - $85K/yr

What You'll Do As a Service Advisor, you will own the customer experience from start to finish: * Greet customers promptly and professionally in the service lane * Listen carefully and document ...

Moyer Auto Group

Experienced Service Advisor

Lebanon, PA · On-site

$65K - $85K/yr

What You'll Do As a Service Advisor, you will own the customer experience from start to finish: * Greet customers promptly and professionally in the service lane * Listen carefully and document ...

Moyer Auto Group

Experienced Service Advisor

Lebanon, PA · On-site

$65K - $85K/yr

What You'll Do As a Service Advisor, you will own the customer experience from start to finish: * Greet customers promptly and professionally in the service lane * Listen carefully and document ...

Steve Moyer Subaru

Express Service Advisor

Leesport, PA

$37K - $45K/yr

Express Service Advisor Leesport, PA As an Express Service Advisor at Steve Moyer Subaru, you will be the face of our service lane, owning the customer experience from start to finish. Serving as the ...

Steve Moyer Subaru

Express Service Advisor

Leesport, PA · On-site

$37K - $45K/yr

Express Service Advisor Leesport, PA As an Express Service Advisor at Steve Moyer Subaru, you will be the face of our service lane, owning the customer experience from start to finish. Serving as the ...

Steve Moyer Subaru

Express Service Advisor

Leesport, PA · On-site

$37K - $45K/yr

Express Service AdvisorLeesport, PA As an Express Service Advisor at Steve Moyer Subaru, you will be the face of our service lane, owning the customer experience from start to finish. Serving as the ...

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All JobsService Advisor JobsService Advisor Jobs in Reading, PA

Service Advisor information

See Reading, PA salary details

$11

$24

$43

How much do service advisor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service advisor in Reading, PA is $24.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.61 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

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The top searched job categories for Service Advisor jobs in Reading, PA are:

What cities near Reading, PA are hiring for Service Advisor jobs?

Cities near Reading, PA with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $51,802 per year, or $24.9 per hour.

Experienced Service Advisor

Steve Moyer Subaru

Wernersville, PA • On-site

$65 - $85/hr

Other

Medical, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Moyer Auto Group – Family Owned & Operated

Moyer Auto Group is hiring an Experienced Service Advisor to join our high-volume service team. If you are driven, organized, and motivated by performance-based pay, this is an opportunity to earn strong income while building a long-term career with a stable dealership group.

Our top advisors earn $65,000 – $85,000+ per year through hourly base pay plus commission.

What You’ll Do

As a Service Advisor, you will own the customer experience from start to finish:

  • Greet customers promptly and professionally in the service lane
  • Listen carefully and document repair concerns accurately
  • Schedule and manage technician workflow efficiently
  • Present maintenance and repair recommendations clearly and confidently
  • Maximize technician productivity and maintain strong effective labor rates
  • Follow up with customers to ensure satisfaction
  • Coordinate service loaner vehicles when needed
  • Maintain high CSI scores and long-term customer relationships

This is a fast-paced position that requires attention to detail, organization, and strong communication skills.

Compensation & Benefits
  • $65,000 – $85,000+ annual earning potential
  • Hourly base pay + commission structure
  • 401(k) plan
  • Medical benefits
  • Paid time off & vacation
  • Paid training
  • Employee vehicle purchase program
  • Advancement opportunities within a 6-dealership group
  • Closed Sundays
  • Family-owned and operated company
  • Long-term job security
What We’re Looking For
  • Previous Service Advisor or Service Writing experience preferred
  • Strong customer service and sales skills
  • Ability to multitask in a fast-paced environment
  • Excellent communication skills (in person & phone)
  • Organized and detail-oriented
  • Professional appearance and demeanor
  • Clean driving record
  • Willing to work some Saturdays

Dealership experience is preferred, but strong customer-focused professionals are encouraged to apply.

Why Join Moyer Auto Group?

At Moyer Auto Group, every employee plays a critical role in our success. We are committed to delivering award-winning service to our community while providing real growth opportunities for our team members.

If you are motivated to earn, ready to take ownership of your work, and want to build a long-term career, we want to talk to you.

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