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Service Advisor Jobs in Portland, ME (NOW HIRING)

HMG Careers

Remote Sales and Service Advisor

Auburn, ME · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Saco, ME · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Bath, ME · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Cornish, ME · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

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All JobsService Advisor JobsService Advisor Jobs in Portland, ME

Service Advisor information

See Portland, ME salary details

$12

$26

$46

How much do service advisor jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for service advisor in Portland, ME is $26.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $30.48 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Portland, ME as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,188 per year, or $26.5 per hour.

Customer Service Advisor - Biddeford Alfred St

ScrubaDub Auto Wash Centers

Biddeford, ME • On-site

$19 - $23/hr

Full-time

Medical, Retirement

Posted 5 days ago

Job description

Are you a people person? Do you love cars?
New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 60+ year old family business, ScrubaDub is proud to be a USA Today and Boston Globe top workplace, and we're looking for new team members to grow with us.
Responsibilities and Duties:
  1. Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
  2. Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
  3. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, taking out trash, cleaning the tunnel, and some basic maintenance work in the carwash.

Requirements
Qualifications and Skills:
  • The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
  • The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
  • Good verbal & written communication skills preferred
  • Basic computer skills to enter customer information as needed into our database
  • Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
  • Grit - you'll be working outside in the cold and the heat

Benefits:
Employees average $19-23+ per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:
  • Average wage of $19-23+ per hour, with wages and performance based bonus included
  • Health Insurance option for full time employees
  • Company Profit Sharing Plan after 1 year of employment
  • 401K Retirement plan after 1 year of employment
  • Free carwashes for your personal vehicle
  • Growth potential at a fast growing company

Salary Description
$19-$23+ Per Hour

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