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Service Advisor Jobs in Longview, TX (NOW HIRING)

Hiring Winners

Service Advisor

Marshall, TX

Service Advisor - Automotive Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your ...

Hiring Winners

Service Advisor

Marshall, TX

Service Advisor - Automotive Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your ...

WPD IV LLC

Service Advisor

Gladewater, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract ...

Big Brand Tire & Service

Sales & Service Advisor

Marshall, TX · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Service Advisor We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for ...

Big Brand Tire & Service

Sales & Service Advisor

Marshall, TX · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Advisor We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Peltier Ford

Service Advisor

Longview, TX

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As a Service Advisor, you will primarily be responsible for initiating and processing requests for repair services, providing administrative support to the Service Department as well as keeping ...

Peltier Ford

Service Advisor

Longview, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As a Service Advisor, you will primarily be responsible for initiating and processing requests for repair services, providing administrative support to the Service Department as well as keeping ...

Peltier Ford

Service Advisor

Longview, TX

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As a Service Advisor, you will primarily be responsible for initiating and processing requests for repair services, providing administrative support to the Service Department as well as keeping ...

Peltier Ford

Service Advisor

Longview, TX

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As a Service Advisor, you will primarily be responsible for initiating and processing requests for repair services, providing administrative support to the Service Department as well as keeping ...

Stanley Auto Group

Auto Dealership Service Advisor

Longview, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experienced Automotive Service Advisor Stanley Chrysler Dodge Jeep Gilmer Are you an experienced Service Advisor ready for more than just a job? Do you want an opportunity to create a great life for ...

Stanley Automotive

Auto Dealership Service Advisor

Gilmer, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experienced Automotive Service Advisor - Stanley Chrysler Dodge Jeep Gilmer Are you an experienced Service Advisor ready for more than just a job? Do you want an opportunity to create a great life ...

Big Brand Tire

Sales & Service Advisor

Marshall, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Service Advisor We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for ...

Stanley Auto Group

Auto Dealership Service Advisor

Longview, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Stanley Ford Gilmer is Seeking an Experienced Auto Dealership Service Advisor * Are you looking for more than a JOB? * Do you desire an opportunity to CREATE a great life for yourself? We are a ...

Stanley Automotive

Auto Dealership Service Advisor

Gilmer, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Stanley Ford Gilmer is Seeking an Experienced Auto Dealership Service Advisor * Are you looking for more than a JOB? * Do you desire an opportunity to CREATE a great life for yourself? We are a ...

Peltier Ford

Experienced Service Advisor

Longview, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As a Service Advisor, you will primarily be responsible for initiating and processing requests for repair services, providing administrative support to the Service Department as well as keeping ...

Peltier Ford

Experienced Service Advisor

Longview, TX

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As a Service Advisor, you will primarily be responsible for initiating and processing requests for repair services, providing administrative support to the Service Department as well as keeping ...

Peltier Ford

Experienced Service Advisor

Longview, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

As a Service Advisor, you will primarily be responsible for initiating and processing requests for repair services, providing administrative support to the Service Department as well as keeping ...

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All JobsService Advisor JobsService Advisor Jobs in Longview, TX

Service Advisor information

See Longview, TX salary details

$10

$23

$40

How much do service advisor jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service advisor in Longview, TX is $23.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $26.54 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

What are popular job titles related to Service Advisor jobs in Longview, TX?

For Service Advisor jobs in Longview, TX, the most frequently searched job titles are:

What cities near Longview, TX are hiring for Service Advisor jobs?

Cities near Longview, TX with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Longview, TX as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,055 per year, or $23.1 per hour.

Service advisor

National Automotive Training Academy

Longview, TX • On-site

$48K - $90K/yr

Full-time

Re-posted 3 days ago

Job description

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.

To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.

Service Advisor Responsibilities:
  • Greeting customers and directing them to available mechanics.
  • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
  • Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
  • Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
  • Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
  • Managing and overseeing the dealership's workflow and schedule.
  • Calling customers to advise them about service changes or car pick-up times.
  • Maintaining positive customer relationships to ensure repeat business.
  • Ensuring all details on services rendered and costs are related to customers and processing their payments.
  • Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Service Advisor Requirements:
  • An associate's degree in mechanics or a related field may be advantageous.
  • Experience in the automotive field may be advantageous.
  • A strong understanding of automotive technology and the automotive industry.
  • Proficiency with industry-specific software.
  • Excellent customer service, interpersonal, and communication skills.
  • Strong organizational, decision making, and problem-solving skills.
  • The ability to communicate with mechanics, customers, and management.