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Service Advisor Jobs in Georgetown, TX (NOW HIRING)

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Quick Lane Service Advisor At Leif Johnson Ford of Manor, we believe speed, precision, and hospitality can all exist at the same time. Our Quick Lane is high-volume, high-energy, and customer-focused ...

Quick Lane Service Advisor At Leif Johnson Ford of Manor, we believe speed, precision, and hospitality can all exist at the same time. Our Quick Lane is high-volume, high-energy, and customer-focused ...

The Service Advisor plays a pivotal role in delivering exceptional customer service and ensuring the seamless execution of service labor and parts purchases. By adhering to Cecil Atkission Motors ...

The Service Advisor plays a pivotal role in delivering exceptional customer service and ensuring the seamless execution of service labor and parts purchases. By adhering to Cecil Atkission Motors ...

As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle ...

The Service Advisor plays a pivotal role in delivering exceptional customer service and ensuring the seamless execution of service labor and parts purchases. By adhering to Cecil Atkission Motors ...

The Service Advisor plays a pivotal role in delivering exceptional customer service and ensuring the seamless execution of service labor and parts purchases. By adhering to Cecil Atkission Motors ...

We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Leif Johnson Ford Buda - Austin, TX Leif Johnson Automotive is growing, and our Austin store needs a proven Service Advisor who loves helping customers and keeping the shop running smoothly. If you ...

We are seeking a Service Advisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Leif Johnson Ford Buda - Austin, TX Leif Johnson Automotive is growing, and our Austin store needs a proven Service Advisor who loves helping customers and keeping the shop running smoothly. If you ...

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract ...

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract ...

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Service Advisor information

See Georgetown, TX salary details

$11

$24

$42

How much do service advisor jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for service advisor in Georgetown, TX is $24.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $27.69 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a Service Advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a Service Advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What Does a Service Advisor Do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a Service Advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
What cities near Georgetown, TX are hiring for Service Advisor jobs? Cities near Georgetown, TX with the most Service Advisor job openings:
Infographic showing various Service Advisor job openings in Georgetown, TX as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,118 per year, or $24.1 per hour.

Full-time

Re-posted 18 days ago


Job description

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.

To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.

Service Advisor Responsibilities:
  • Greeting customers and directing them to available mechanics.
  • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
  • Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
  • Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
  • Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
  • Managing and overseeing the dealership's workflow and schedule.
  • Calling customers to advise them about service changes or car pick-up times.
  • Maintaining positive customer relationships to ensure repeat business.
  • Ensuring all details on services rendered and costs are related to customers and processing their payments.
  • Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Service Advisor Requirements:
  • An associate's degree in mechanics or a related field may be advantageous.
  • Experience in the automotive field may be advantageous.
  • A strong understanding of automotive technology and the automotive industry.
  • Proficiency with industry-specific software.
  • Excellent customer service, interpersonal, and communication skills.
  • Strong organizational, decision making, and problem-solving skills.
  • The ability to communicate with mechanics, customers, and management.