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Service Advisor Jobs in Dallas, GA (NOW HIRING)

Carl Black Automotive Group

SERVICE ADVISOR

Hiram, GA · On-site

$30K - $50K/yr

Automotive Service Advisor Hiram, Georgia Your responsibilities as a Service Advisor will include greeting customers, listening to their description of the problem or service needed, determine the ...

Mikerezinissan

Automotive Service Advisor

Atlanta, GA · On-site

$80 - $100/hr

Service Advisor Mike Rezi Nissan - Atlanta, GA Looking for an opportunity with earning potential up to six figures? At Mike Rezi Nissan, we don't just service vehicles--we create customers for life.

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All JobsService Advisor JobsService Advisor Jobs in Dallas, GA

Service Advisor information

See Dallas, GA salary details

$10

$23

$41

How much do service advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for service advisor in Dallas, GA is $23.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $26.92 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

What cities near Dallas, GA are hiring for Service Advisor jobs?

Cities near Dallas, GA with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Dallas, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,732 per year, or $23.4 per hour.

Sales & Service Advisor

Big Brand Tire & Service

Dallas, GA • On-site

$21 - $30/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Big Brand Tire & Service rating

5.0

Company rating: 5.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

341st of 375 rated vehicle maintenance

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization - plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Apply today! Every application is reviewed by a real member of our recruiting team. If you're a match, one of our recruiters will personally call you this week.

Compensation & Benefits
  • Competitive hourly rate + commission and overtime opportunities
  • Paid vacation and holidays
  • Medical, dental, vision, life, and supplemental insurances
  • 401(k) with company match
  • Employee discounts, referral bonuses and ASE reimbursement
  • Genuine career growth - with progression into Service Manager or Management, evidenced by hundreds of team member promotions.
Service Advisor:
  • Greet every guest and deliver a world-class service experience
  • Act as the liaison between customer and technician - translate mechanical into clear recommendations
  • Confidently sell tires, wheels, repairs, warranties, and services
  • Perform visual inspections and document findings
  • Build lasting relationships that turn first-time guests into lifelong customers
  • Help maintain showroom and inventory standards
  • Partner with the team to keep operations smooth, efficient, and safe
What Makes You a Great Fit
  • 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
  • Proven ability to sell services and build trust
  • Strong communication and organizational skills
  • A self-starter with problem-solving ability and team spirit
  • Valid driver's license + ability to lift 70 lbs (you'll occasionally jump in to support shop flow)
  • Hungry to learn, grow, and lead
  • Flexible availability, including weekends, to serve customers when they need us most
About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Apply today! If you've got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

Employment Type: Part-Time

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