ZipRecruiter

Log In

1

Service Advisor Jobs in Coventry, RI (NOW HIRING)

Grieco Automotive Group

Service Advisor

Johnston, RI · On-site

Duties and Responsibilities: 1. Able to schedule services appointments, obtaining customer and ... Advise customers on the care of their vehicles and the value of maintaining their vehicles in ...

MDB-T

Toyota of Smithfield Service Advisor

Smithfield, RI · On-site

$40 - $100/hr

The Service Advisor finds and communicates additional repair and service needs to customers based on multi-point vehicle inspection. Serves as the communicator between customer and technician ...

previous page

Showing results 41-60

All JobsService Advisor JobsService Advisor Jobs in Coventry, RI

Service Advisor information

See Coventry, RI salary details

$11

$25

$44

How much do service advisor jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for service advisor in Coventry, RI is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $29.04 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

What cities near Coventry, RI are hiring for Service Advisor jobs?

Cities near Coventry, RI with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Coventry, RI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,554 per year, or $25.3 per hour.

Automotive Service Advisor

Flood Ford of East Greenwich

East Greenwich, RI

Full-time

Medical, Dental, Retirement, PTO

Re-posted 17 days ago

Job description

Automotive Service Advisor
Flood Ford of East Greenwich | East Greenwich, RI

About
Flood Ford of East Greenwich is part of the Flood Automotive Group, one of Rhode Island’s most established dealership networks. Our service department runs clean, organized, and customer focused. We move fast, communicate clearly, and take pride in delivering a service experience that matches the Flood name. If you want a stable shop with strong leadership and steady traffic, this is the right place to plant your feet.

Job Description
We’re looking for a Service Advisor who can manage a busy service drive without dropping the ball. You’ll write repair orders, communicate with customers, coordinate with technicians, and keep repairs moving from start to finish. If you’re organized, sharp with communication, and able to keep calm when the drive fills up, you’ll fit right in.

Job Type and Schedule
Full time

Work Requirements
 • Work Schedule: 8 hour shift, Monday to Friday, Saturdays as needed
• Ability to Commute: East Greenwich, RI required
• Work Location: In person

Responsibilities
 • Greet customers and manage the service drive professionally and efficiently
• Write repair orders, gather customer concerns, and verify vehicle information
• Clearly communicate recommended services, pricing, and timelines
• Coordinate with technicians to ensure accurate diagnostics and repair updates
• Maintain strong customer communication through calls, texts, and follow ups
• Process warranty claims accurately and follow OEM requirements
• Keep repair orders organized, documented, and compliant
• Upsell maintenance services based on genuine need and transparency
• Deliver a service experience that builds trust and brings customers back

Qualifications
 • Prior Service Advisor experience preferred
• Strong communication and customer service skills
• Ability to multitask in a fast paced environment
• Comfortable learning and using dealership systems and software
• Solid understanding of basic automotive terminology
• Valid driver’s license and clean driving record
• Professional, organized, and dependable

Why Join Flood Ford of East Greenwich
 • Strong leadership and a team that works together
• High volume service department with steady traffic
• Modern facility that keeps workflow smooth
• Real advancement opportunities within the Flood Automotive Group
• Supportive environment that values communication and customer satisfaction

Benefits
 • Medical and dental insurance
• 401(k)
• Paid time off
• Employee discounts
• Ongoing training and development

Equal Opportunity Employer Statement
Flood Ford of East Greenwich is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law. We believe that diversity makes us stronger and strive to build a workplace where everyone feels respected and empowered.

Apply