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Service Advisor Jobs in Columbus, GA (NOW HIRING)

King Honda

Service Advisor

Opelika, AL · On-site

Service Advisor - Automotive - King Honda We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a ...

King Honda

Service Advisor

Opelika, AL

Service Advisor - Automotive - King Honda We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a ...

King Honda

Service Advisor

Opelika, AL · On-site

Service Advisor - Automotive - King Honda We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a ...

Rush Enterprises

Service Advisor

Columbus, GA · On-site

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for the dealership service department. Rush Truck Centers opens the door to the world of opportunity. We ...

Camping World

Service Advisor

Salem, AL · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Camping World Holdings, Inc.

Service Advisor

Salem, AL · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Rush Enterprises

Service Advisor

Columbus, GA

The Service Advisor sells and schedules needed service work on commercial trucks and equipment for the dealership service department. Rush Truck Centers opens the door to the world of opportunity. We ...

Midas

Automotive Service Advisor

Opelika, AL · On-site

The Service Advisor is the face of our shop-responsible for creating a positive first impression, understanding customer concerns, recommending services, and keeping the workflow moving efficiently ...

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All JobsService Advisor JobsService Advisor Jobs in Columbus, GA

Service Advisor information

See Columbus, GA salary details

$10

$23

$40

How much do service advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for service advisor in Columbus, GA is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $26.68 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

What are popular job titles related to Service Advisor jobs in Columbus, GA?

For Service Advisor jobs in Columbus, GA, the most frequently searched job titles are:

What cities near Columbus, GA are hiring for Service Advisor jobs?

Cities near Columbus, GA with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Columbus, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,284 per year, or $23.2 per hour.

Service Advisor

King Honda

Opelika, AL • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Service Advisor - Automotive - King Honda
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Responsibilities
  • Greet service department customers promptly and courteously-attitude is everything!
  • Listen to customers and clearly translate repair needs to techs
  • Upsell additional services using low pressure, high integrity methods
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Pension Plan

About Our Dealership
King Honda is a family owned and operated dealership in Auburn Alabama. We have been in business since 1977 and will soon be moving to our new 60,000 square foot facility!
We want to welcome you to our Employment Opportunities portal! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community.
We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". Thanks for considering us in your employment endeavors!

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