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Service Advisor Jobs in New Brunswick (NOW HIRING)

Wonder Auto & Tire

Service Advisor

Fredericton, NB

CA$55K - CA$70K/yr

Service Advisor- Fredericton, NB ~Be Part of the Wonder Auto & Tire Team Join the team at Wonder Auto & Tire, part of Shift Auto Group--one of Atlantic Canada's fastest-growing automotive ...

Lounsbury

Service Advisor

Dalhousie, NB · On-site

The Service Advisor's role is to provide an excellent customer experience. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Chevrolet brand. If you ...

Wonder Auto & Tire

Service Advisor

Moncton, NB

CA$20 - CA$24/hr

Service Advisor ~Be Part of the Wonder Auto & Tire Team- Moncton, NB Join the team at Wonder Auto & Tire, part of Shift Auto Group--one of Atlantic Canada's fastest-growing automotive organizations ...

HMG Careers

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

HMG Careers

Sales and Service Advisor Remote

Dieppe, NB · Remote

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

HMG Careers

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

HMG Careers

Remote Sales and Service Advisor

Upham, NB · Remote

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

HMG Careers

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

HMG Careers

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

HMG Careers

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...

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Showing results 1-20

All JobsService Advisor JobsService Advisor Jobs in New Brunswick

Service Advisor information

See New Brunswick salary details

$17.6K

$44.1K

$76.7K

How much do service advisor jobs pay per year?

As of Aug 26, 2026, the average yearly pay for service advisor in New Brunswick is $44,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,255.00 and $52,743.00 per year, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

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For Service Advisor jobs in New Brunswick, the most frequently searched job titles are:

What job categories do people searching Service Advisor jobs in New Brunswick look for?

The top searched job categories for Service Advisor jobs in New Brunswick are:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in New Brunswick as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $44,089 per year, or $21.2 per hour.

Service Advisor

Fredericton, NB

Wonder Auto & Tire
See more jobs at Wonder Auto & Tireexternal

CA$55K - CA$70K/yr

Full-time

Medical, Dental

Posted 15 days ago

Job description

Service Advisor- Fredericton, NB
~Be Part of the Wonder Auto & Tire Team


Join the team at Wonder Auto & Tire, part of Shift Auto Group—one of Atlantic Canada's fastest-growing automotive organizations with multiple locations across New Brunswick.

This is more than a Service Advisor position—it's an opportunity to build lasting relationships with customers, work alongside a great team, and play an important role in delivering an exceptional automotive service experience.

What You'll Do

As a Service Advisor, you'll be a key connection between our guests and the Service Team, ensuring every customer receives a professional, friendly, and seamless experience. You'll help customers understand their vehicle's maintenance and service needs while coordinating appointments and supporting the team in delivering outstanding service.

Responsibilities include:

  • Welcoming and assisting customers while creating a positive service experience

  • Scheduling convenient appointment times and managing customer bookings

  • Confirming recommended maintenance and services due with customers

  • Communicating clearly with customers regarding their vehicle's service and maintenance needs

  • Assisting customers and businesses with parts, tires, and accessory needs

  • Managing customer inquiries through phone, email, and in-person interactions

  • Following up with customers after their service visit to ensure we exceeded their expectations

  • Maintaining accurate customer and service records

  • Working closely with Technicians and other members of the Service Team to support an efficient workflow

  • Helping identify opportunities to provide additional maintenance, tire, parts, and service solutions

  • Supporting a clean, organized, and professional service environment

  • Contributing ideas and helping continuously improve the customer experience

  • Taking on other responsibilities that support our guests and the Service Team


What We're Looking For

The ideal candidate:

  • Has exceptional customer service and communication skills

  • Is friendly, approachable, and genuinely enjoys helping people

  • Is organized, detail-oriented, and able to manage multiple priorities

  • Thrives in a busy, fast-paced, customer-focused environment

  • Is comfortable using computers and learning new software and systems

  • Has strong problem-solving and multitasking abilities

  • Demonstrates reliability, accountability, and a positive team-first attitude

  • Is confident communicating with customers and building lasting relationships

  • Has a willingness to learn and grow within the automotive industry

  • Previous automotive or Service Advisor experience is an asset, but not required

  • A valid driver's license is an asset


If you have strong customer service skills, a positive attitude, and a genuine desire to help people, we encourage you to apply—even if you don't have previous automotive experience.


Compensation & Benefits

We offer a competitive compensation package designed to reward great performance and provide opportunities for career growth.

Compensation:

  • $19–$23 per hour

  • Monthly bonus incentive plan designed to reward high-performing employees

  • Potential annual earnings of $55,000–$70,000


Additional benefits include:

  • Comprehensive health and dental benefits

  • Medical and health coverage

  • Ongoing training and professional development