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Service Advisor Jobs in Nebraska (NOW HIRING)

Gorges Volvo Cars

Service Advisor

Omaha, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Gorges Volvo Cars

Service Advisor

Omaha, NE

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Gorges Volvo Cars

Service Advisor

Omaha, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Gorges Volvo Cars

Service Advisor

Omaha, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Camping World

Service Advisor

Lincoln, NE · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Camping World Holdings, Inc.

Service Advisor

Lincoln, NE · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

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All JobsService Advisor JobsService Advisor Jobs in Nebraska

Service Advisor information

See Nebraska salary details

$11

$24

$43

How much do service advisor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for service advisor in Nebraska is $24.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $28.41 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

What are the most commonly searched types of Service Advisor jobs in Nebraska?

The most popular types of Service Advisor jobs in Nebraska are:

What are popular job titles related to Service Advisor jobs in Nebraska?

For Service Advisor jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Service Advisor jobs in Nebraska look for?

The top searched job categories for Service Advisor jobs in Nebraska are:

What cities in Nebraska are hiring for Service Advisor jobs?

Cities in Nebraska with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,430 per year, or $24.7 per hour.

Service Advisor

Gorges Volvo Cars

Omaha, NE • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 25 days ago

Job description

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
At Gorges Volvo, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Gorges Volvo is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We Offer
  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Saturday Lunches
  • Discounts on products and services

Responsibilities
  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently
  • A transparent experience for our customers

Qualifications
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen

Apply