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Service Advisor Manager Jobs in Raleigh, NC (NOW HIRING)

Hudson Automotive Group

Service Advisor/ASM

Durham, NC · On-site

$60K - $175K/yr

... Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group ... Customer Relationship Management (CRM) Software Experience. * Excellent communication skills.

Rick Hendrick Chevrolet

Service Advisor

Cary, NC

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Ability and knowledge of the Dealership Management System and other web based applications utilized ...

Hendrick Automotive Group

Service Advisor

Apex, NC · On-site

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Ability and knowledge of the Dealership Management System and other web based applications utilized ...

Rick Hendrick Chevrolet

Service Advisor

Durham, NC · On-site

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Ability and knowledge of the Dealership Management System and other web based applications utilized ...

Hendrick Automotive Group

Service Advisor

Cary, NC · On-site

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Ability and knowledge of the Dealership Management System and other web based applications utilized ...

Hendrick Automotive Group

Service Advisor

Durham, NC · On-site

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Ability and knowledge of the Dealership Management System and other web based applications utilized ...

Rick Hendrick Chevrolet

Service Advisor

Cary, NC

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Ability and knowledge of the Dealership Management System and other web based applications utilized ...

Hendrick Automotive Group

Service Advisor

Apex, NC · On-site

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Ability and knowledge of the Dealership Management System and other web based applications utilized ...

Hendrick Automotive Group

Service Advisor

Cary, NC · On-site

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Ability and knowledge of the Dealership Management System and other web based applications utilized ...

Rick Hendrick Chevrolet

Service Advisor

Apex, NC

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Ability and knowledge of the Dealership Management System and other web based applications utilized ...

Southpoint Honda

Service Advisor/ASM

Durham, NC · On-site

$60K - $175K/yr

... Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group ... Customer Relationship Management (CRM) Software Experience. * Excellent communication skills.

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Raleigh, NC

Service Advisor Manager information

See Raleigh, NC salary details

$11

$25

$44

How much do service advisor manager jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for service advisor manager in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

Why are service advisors paid so much?

Service advisors are paid well because they play a key role in customer satisfaction and revenue generation by communicating vehicle issues, recommending services, and upselling repairs. Their skills in customer service, technical knowledge, and sales contribute to their higher compensation levels in automotive service environments.

What jobs make $3,000 a day?

High-level service advisor managers in automotive or luxury service industries can earn around $3,000 daily through a combination of salary, commissions, and bonuses, especially in high-volume or premium dealerships. Such roles often require extensive experience, strong customer service skills, and knowledge of the industry, with some earning this level of income through performance-based incentives.

What is the hardest job at a car dealership?

The Service Advisor Manager role can be one of the most challenging at a car dealership due to managing customer expectations, coordinating between service technicians and customers, and handling complex repair issues. It requires strong communication skills, technical knowledge, and the ability to work under pressure in a fast-paced environment.

Can a service advisor become a service manager?

Yes, a service advisor can become a service manager with experience in customer service, technical knowledge, and leadership skills. Advancement typically requires understanding of service operations, strong communication, and often additional training or certifications in management. Many service managers start as service advisors and progress through gaining supervisory experience and technical expertise.

What is a Service Advisor Manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a Service Advisor Manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a Service Advisor Manager typically support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What cities near Raleigh, NC are hiring for Service Advisor Manager jobs? Cities near Raleigh, NC with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 71% Physical, 4% Hybrid, and 25% Remote job distribution, with an average salary of $52,432 per year, or $25.2 per hour.
Service Advisor/ASM

Service Advisor/ASM

Hudson Automotive Group

Durham, NC • On-site

$60K - $175K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Hudson Automotive Group rating

5.8

Company rating: 5.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

113th of 145 rated car dealerships

Job description

$60k-$175k+ Yearly Earning Potential for Top Performers
Yearly Accrued PTO
Flexible Schedule
Internal Advancement Opportunities
Southpoint Honda,a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.
Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.
Why choose Southpoint Honda and Hudson Automotive Group?
Competitive Compensation ($60k-$175k+ Yearly Potential for Top Performers)
Additional Manufacture Incentives/Bonuses
Company Provided Training and Career Development
Internal Advancement Opportunities
Flexible Work Schedule (5-day Work Week, Alternating Saturdays)
Previous Customer Service Experience Required
Previous Service/Sales Experience Preferred
Other Benefits we offer:
  • Medical, Dental, Vision Insurance
  • Life Insurance
  • 401k with match
  • Paid Vacation/Holidays
  • Accrued PTO
  • Employee development through training and advancement opportunities
  • Employee discounts on products & services
  • Balanced work schedule

Qualifications:
  • Proven experience delivering a strong customer experience.
  • Ability to successfully guide customers throughout the service process.
  • Customer Relationship Management (CRM) Software Experience.
  • Excellent communication skills.
  • Strong amount of emotional intelligence.

Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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