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Service Advisor Manager Jobs in Raleigh, NC (NOW HIRING)

Meineke

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vision insurance Job Summary We are looking for a Service Advisor with over 2 years of experience ... You will be responsible for a variety of tasks, including managing sales targets, overseeing ...

JAMES RIVER EQUIPMENT GROUP

Service Advisor

Garner, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Advisor * Complete customer service authorizations, identify all repairs through ... Assign SPGs/estimated repair times to work order segments, manage service jobs, approve technicians ...

Meineke - 2235

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vision insurance Job Summary We are looking for a Service Advisor with over 2 years of experience ... You will be responsible for a variety of tasks, including managing sales targets, overseeing ...

Quality Equipment

Service Advisor

Durham, NC · On-site

$45K - $60K/mo

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Our employees and management stay close to our customers and strive to serve them quickly and in ... We are currently looking for a Service Advisor to join us in our Durham branch:?BASIC FUNCTIONS AND ...

QUALITY EQUIPMENT LLC

Service Advisor

Durham, NC · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Our employees and management stay close to our customers and strive to serve them quickly and in ... We are currently looking for a Service Advisor to join us in our Durham branch: BASIC FUNCTIONS AND ...

Quality Equipment

Service Advisor

Fuquay Varina, NC · On-site

$45K - $60K/mo

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Our employees and management stay close to our customers and strive to serve them quickly and in ... We are currently looking for a Service Advisor to join us in our Fuquay-Varina branch:?BASIC ...

QUALITY EQUIPMENT LLC

Service Advisor

Fuquay Varina, NC · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Our employees and management stay close to our customers and strive to serve them quickly and in ... We are currently looking for a Service Advisor to join us in our Fuquay-Varina branch: BASIC ...

latruck

Service Advisor- Raleigh, NC

Raleigh, NC · On-site

$20 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Advisor you play a crucial role in providing excellent customer service by greeting ... Excellent time management skills * Able to work in fast pace environment * Work well with internal ...

Velocity Vehicle Group

Service Advisor- Raleigh, NC

Raleigh, NC · On-site

$20 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Advisor you play a crucial role in providing excellent customer service by greeting ... Excellent time management skills * Able to work in fast pace environment * Work well with internal ...

Hudson Automotive Group

Service Advisor/ASM

Durham, NC · On-site

$60K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group ... Customer Relationship Management (CRM) Software Experience. * Excellent communication skills.

Hudson Automotive Group

Service Advisor/ASM

Durham, NC · On-site

$60K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group ... Customer Relationship Management (CRM) Software Experience. * Excellent communication skills.

Southpoint Honda

Service Advisor/ASM

Durham, NC

$60K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group ... Customer Relationship Management (CRM) Software Experience. * Excellent communication skills.

Hanna Imports

AUTOMOTIVE SERVICE ADVISOR INFINITI APEX

Apex, NC · On-site

$45K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Advisor, you will greet customers, assess their needs, create repair orders, oversee ... Strong time management and communication skills. Professional appearance and a clean driving record.

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Showing results 21-40

All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Raleigh, NC

Service Advisor Manager information

See Raleigh, NC salary details

$10

$23

$40

How much do service advisor manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for service advisor manager in Raleigh, NC is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $26.59 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

Can you make a lot of money as a service advisor manager?

Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.

What are the most commonly searched types of Service Advisor jobs in Raleigh, NC?

The most popular types of Service Advisor jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Service Advisor Manager jobs?

Cities near Raleigh, NC with the most Service Advisor Manager job openings:

Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,082 per year, or $23.1 per hour.

Automotive Service Advisor

Meineke

Clayton, NC • On-site

$55K - $80K/yr

Full-time

Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Meineke rating

5.0

Company rating: 5.0 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

338th of 370 rated vehicle maintenance

Job description

Responsive recruiter
Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Job SummaryWe are looking for a Service Advisor with over 2 years of experience to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writing capabilities, and previous management experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including managing sales targets, overseeing automotive service professionals, addressing customer inquiries, and managing required documentation.
Benefits/Perks
  • Full-time position. 5 days a week.
  • Lucrative Compensation Plan (Salary + Commissions). Weekly Direct Deposit Payroll.
  • Life, Vision and Dental Insurance.
  • Retirement Plan with Company match.
  • Paid Time Off: Vacations, Sick Time and Holidays.
  • Employee Discounts on Automotive Parts.
  • Career Advancement Opportunities.
  • Cutting-Edge Tools and Equipment
  • Family and Friendly Team Environment.
  • Work-Life Balance.
  • Individually Owned and Operated.

Key Responsibilities
  • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability.
  • Ensure repairs and maintenance tasks are completed in a timely manner.
  • Mentor employees on best practices for improving sales and customer service techniques.
  • Oversee day-to-day operations of the store.
  • Manage the flow of service paperwork, including manuals, invoices, repair orders, and maintenance records.

Qualifications
  • At least two years of experience as an automotive service writer or service advisor is required.
  • Excellent communication and customer service abilities.
  • Working knowledge of automotive parts, products, and services.
  • Proficiency in using POS systems and inventory management software.
  • Fleet Customers Management Experience.
  • Third Party Financing Experience.
  • Marketing Experience a plus.
  • ASE certification and bilingual (English - Spanish) capabilities are a plus.
  • High school diploma or GED required bachelor's degree preferred
  • Valid state-issued driver's license and clean driving record are required

Why Meineke?
  • Meineke values personal and professional growth.
  • Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
  • Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
  • With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

Compensation: $55,000.00 - $80,000.00 per year
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

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