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Service Advisor Manager Jobs in Raleigh, NC (NOW HIRING)

AAA Auto Club Group

Service Advisor

Cary, NC · On-site

$50K - $65K/yr

Successful candidates have strong customer service, communication, and organizational skills, along with the ability to manage multiple priorities in a fast-paced environment. The Service Advisor ...

Meineke

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

Vision insurance Job Summary We are looking for a Service Advisor with over 2 years of experience ... You will be responsible for a variety of tasks, including managing sales targets, overseeing ...

QUALITY EQUIPMENT LLC

Service Advisor

Durham, NC · On-site

$45K - $60K/yr

Our employees and management stay close to our customers and strive to serve them quickly and in ... We are currently looking for a Service Advisor to join us in our Durham branch: BASIC FUNCTIONS AND ...

Meineke - 2235

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

Vision insurance Job Summary We are looking for a Service Advisor with over 2 years of experience ... You will be responsible for a variety of tasks, including managing sales targets, overseeing ...

Aprio

Client Advisor, Dental Segment

Raleigh, NC · On-site

$110K - $172K/yr

Client Advisor (Manager) Join Aprio's Healthcare Services Outsourcing team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for an Advisor to ...

latruck

Service Advisor- Raleigh, NC

Raleigh, NC · On-site

$20 - $32/hr

As a Service Advisor you play a crucial role in providing excellent customer service by greeting ... Excellent time management skills * Able to work in fast pace environment * Work well with internal ...

Hendrick Automotive Group

Service Advisor

Apex, NC · On-site

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Ability and knowledge of the Dealership Management System and other web based applications utilized ...

Hendrick Automotive Group

service advisor

Raleigh, NC · On-site

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Ability and knowledge of the Dealership Management System and other web based applications utilized ...

Hendrick Automotive Group

Service Advisor

Cary, NC · On-site

Responsible for scheduling service to be performed. Supervisory Responsibilities: This job has no ... Ability and knowledge of the Dealership Management System and other web based applications utilized ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Raleigh, NC

Service Advisor Manager information

See Raleigh, NC salary details

$11

$25

$44

How much do service advisor manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for service advisor manager in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

Can you make a lot of money as a service advisor manager?

Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.

What are the most commonly searched types of Service Advisor jobs in Raleigh, NC?

The most popular types of Service Advisor jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Service Advisor Manager jobs?

Cities near Raleigh, NC with the most Service Advisor Manager job openings:

Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $52,432 per year, or $25.2 per hour.

Service Advisor

Thompson Buick GMC Cadillac

Raleigh, NC • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 12 days ago

Job description

Service Advisor
Every employee with Thompson Buick GMC Cadillac is absolutely critical to its success. Thompson Buick GMC Cadillac has been in business since 1956. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!
Benefits
  • Medical and Dental
  • 401K Plan
  • HSA
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Flexible Work Schedule
  • Saturday Lunches
  • Discounts on products and services
  • Short and Long Term disability

Responsibilities
  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

Qualifications
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen

Apply