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Service Advisor Manager Jobs in Calgary, AB (NOW HIRING)

National Bank

Banking Advisor

Calgary, AB · On-site

This position reports to the Branch Manager. Every day, you will work with a team of a experts ... Prerequisites : * Customer service experience, inclusive attitude and openness to diversity

National Bank

Banking Advisor

Calgary, AB · On-site

This position reports to the Branch Manager. Every day, you will work with a team of a experts ... Prerequisites : * Customer service experience, inclusive attitude and openness to diversity

Suncor

Recruitment Advisor

Calgary, AB · On-site

... management, stakeholder engagement, inclusion, data stewardship * Strong facilitation skills with ... Act as a trusted advisor to the business, building compensation recommendations connected to skills ...

Co op

Grow Team Advisor

Calgary, AB · On-site +1

Partner with commodity managers and Senior Retail Agronomists to align training with portfolio ... services. * Travel to local Ag retails 3-4 days a week, or as necessary. * Have 6 - 9 years of ...

New

Suncor

Projects Advisor

Calgary, AB · On-site

We have an exciting opportunity for an Operations Specialist - Projects Advisor to support upcoming ... Strong understanding of asset lifecycle management, operational integration, and business readiness ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Calgary, AB

Service Advisor Manager information

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What cities near Calgary, AB are hiring for Service Advisor Manager jobs? Cities near Calgary, AB with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Calgary, AB as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Sales and Service Advisor Remote

HMG Careers

Canmore, AB • Remote

Full-time

Re-posted 24 days ago

Job description

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?


Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career. We're looking for individuals who are eager to start their journey with us and are committed to personal and professional growth.

Position Benefits:

  • Full Training: we provide thorough training.
  • Flexible hours: A fulltime career but you can choose when you work.
  • Excellent benefits package: medical, dental, and prescription coverage
  • We provide your leads: no calling family or friends
  • Competitive compensation: Outstanding commission and incentive framework.
  • Dynamic team environment: Our virtual workplace thrives on a vibrant team atmosphere.
  • Opportunities for advancement: We believe in promoting talent from within our organization.

 Qualities We Value:

  • Effective Communication Skills: Your ability to connect with others is crucial.
  • Open to coaching and training: You must be willing to learn from your manager
  • Outgoing and Friendly Personality: A positive and approachable demeanor.
  • Eagerness to Learn: A proactive attitude towards gaining knowledge and skills.

 Requirements:

  • Laptop or computer
  • LLQP or willingness to obtain Licence.
  • Excellent English language skills
  • Basic computer skills
  • Must reside in Canada
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