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Service Advisor Manager Jobs in Oregon (NOW HIRING)

Swickard Auto Group

Express Service Advisor

Gladstone, OR · On-site

$50K - $80K/yr

... decisions • Manage guest flow on the express drive - coordinating with technicians to keep ... service advisor training - we'll teach you the automotive side from day one • Medical, dental ...

Frontier Point S

Automotive Service Advisor

John Day, OR · On-site

$15 - $20/hr

The advisor facilitates a smooth service experience by coordinating with technicians, managing service schedules, and following up on the progress of repairs or maintenance. This role demands a ...

Subaru of Portland

Be Seen First

Automotive Service Advisor

Portland, OR · On-site

$3.6K - $11K/yr

Accomplish the forecast that has been established by the GM and Service Manager. * Greet customers ... Advise customers on the care of their car and the value of maintaining their vehicle in accordance ...

Lithia

Experienced Service Advisor

Klamath Falls, OR

Are you an experienced Service Advisor looking for your next opportunity? We're looking for a motivated professional who excels at building customer relationships, managing a busy service drive, and ...

Gills Point S Tire & Auto

Service Advisor 1

Keizer, OR · On-site

$20 - $25/hr

The advisor facilitates a smooth service experience by coordinating with technicians, managing service schedules, and following up on the progress of repairs or maintenance. This role demands a ...

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Service Advisor Manager information

See Oregon salary details

$12

$27

$48

How much do service advisor manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service advisor manager in Oregon is $27.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.54 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What cities in Oregon are hiring for Service Advisor Manager jobs? Cities in Oregon with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $57,031 per year, or $27.4 per hour.

RV Service Advisor

Beaver Coach Sales & Service

Bend, OR

Full-time

Medical, Dental, Retirement, PTO

Re-posted 20 hours ago

Job description

RV Service Advisor 

We need an RV Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Job Responsibilities

  • Greet service department customers promptly and courteously-attitude is everything!
  • Listen to customers and clearly translate repair needs to techs
  • Upsell additional services using low-pressure, high-integrity methods
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pickup
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep the Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Benefits:

  • Health Insurance
  • Dental Insurance
  • 401k Retirement Plan
  • 401k Employer Match up to 3.5%
  • Paid Time Off

Work Location: In person

About us:

Beaver Coach Sales & Service has proudly served RV enthusiasts and the industry for the last ten years. We could not have done it without our dedicated employees. Whether our experienced service department, stellar sales associates, devoted detailers, or reliable administration, we strive to put our employees first.

Each department runs as its own company, so each employee has the opportunity to thrive and belong, knowing that their work doesn't go unnoticed. We want Beaver Coach to be the last place you will work and give you the ability to grow in your career. Each week, we aim to recognize the hard work and initiative our staff puts in.

We provide perks and benefits to each of our employees. Together we enjoy pancake breakfasts and catered lunches, as well as a great-meat giveaway to eventful holiday parties. You don't want to miss out on all of our perks.

Employment Type: Full Time

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