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Service Advisor Manager Jobs in Eugene, OR (NOW HIRING)

Integrity Auto Group

Automotive Advisor

Eugene, OR · On-site

Excellent Customer Service Skills * Time Management * Team Player * Excellent Computer Skills Service Advising Experience is required. Send us your resume or shoot us a text today!! 541-933-0083 ...

HMG Careers

Remote Sales and Service Advisor

Jasper, OR · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Drain, OR · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Shedd, OR · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Dexter, OR · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Eugene, OR

Service Advisor Manager information

See Eugene, OR salary details

$12

$26

$46

How much do service advisor manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for service advisor manager in Eugene, OR is $26.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $30.19 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

Can you make a lot of money as a service advisor manager?

Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.

What cities near Eugene, OR are hiring for Service Advisor Manager jobs?

Cities near Eugene, OR with the most Service Advisor Manager job openings:

Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Eugene, OR as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $54,637 per year, or $26.3 per hour.

Service Advisor

Eugene, OR • On-site

Jerry & Walt's Complete Auto Care
Motor Vehicle Manufacturing • 11 - 50 employees
Learn more about Jerry & Walt's Complete Auto Careexternal

$56K - $72K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

You’ve built your career helping people. Now it’s time to join a shop that values your experience, professionalism, and ability to make a difference.

At Eugene Car Care, we’ve built our reputation on honest advice, exceptional client care, and quality repairs. We believe taking care of our clients starts with taking care of our team. We’re looking for an Experienced Automotive Service Advisor with at least 4 years of experience in an automotive repair shop who is passionate about building relationships, educating clients, and helping people make informed decisions about their vehicles.

About the Role:
As a Service Advisor at Eugene Car Care, you’ll be the primary connection between our clients and our technicians. You’ll guide clients through the repair process, communicate digital vehicle inspection results, prioritize maintenance and repairs, and ensure every client leaves confident in the care their vehicle received.

This position is perfect for someone who enjoys building trust, solving problems, staying organized, and working with a team that believes in doing what’s right—not what’s easiest.

We’re Looking for Someone Who Has:
  • 4+ years of experience as an Automotive Service Advisor in an independent repair shop.
  • Excellent communication skills and the ability to explain vehicle repairs in a way clients understand.
  • Experience using Digital Vehicle Inspections (DVIs) to educate clients and build trust.
  • Strong organizational and time management skills while handling multiple repair orders.
  • The ability to prioritize work and coordinate effectively with technicians.
  • A positive, professional attitude with a genuine desire to help people.
  • Pride in providing outstanding client service and attention to detail.
  • A commitment to continuous learning as vehicle technology continues to evolve.

What You’ll Do:
  • Welcome clients and create an exceptional first impression.
  • Listen carefully to client concerns and document repair requests accurately.
  • Build estimates and present repair and maintenance recommendations with confidence.
  • Review Digital Vehicle Inspection findings with clients using photos and technician notes.
  • Schedule appointments and manage vehicle workflow throughout the day.
  • Communicate repair progress and completion updates.
  • Coordinate with technicians to keep repairs moving efficiently.
  • Follow up with clients after service to ensure satisfaction and build long-term relationships.
  • Help maintain a professional, organized, and positive front office.

What We Offer:
  • 4-day work week. Monday through Thursday schedule — No weekends.
  • $56,000 - $72,800 annual.
  • Comprehensive benefits package including:
    • Retirement plan with 3% employer match.
    • Medical plan.
    • Dental, and vision insurance.
    • Paid vacation and sick leave.
    • Employee vehicle service discounts.
  • A supportive, respectful, and drama-free team environment.
  • Modern shop management software and Digital Vehicle Inspection tools.
  • Paid ongoing professional and leadership training.
  • Opportunities for career growth and advancement.
  • A workplace where your ideas are valued and your success is celebrated.
  • All of this—and we genuinely enjoy coming to work together.

The Kind of Person Who Thrives Here:
You believe great service starts with listening. You enjoy educating clients rather than pressuring them. You understand that honesty creates loyal clients, and you take pride in helping people care for one of their biggest investments.

If you want to work in a shop where relationships matter, teamwork is valued, and your contributions make a real difference every day, we’d love to meet you.

Our Commitment:
At Eugene Car Care, we believe our greatest strength is our people. We welcome applicants from all backgrounds and experiences and are committed to creating a respectful, inclusive workplace where everyone has the opportunity to succeed.

If you’re an experienced Service Advisor looking for a long-term career with a shop that values honesty, professionalism, and exceptional client care, we’d love to hear from you.