ZipRecruiter

Log In

1

Service Advisor Manager Jobs in Oregon (NOW HIRING)

O'Brien Auto Group

SERVICE ADVISOR

Portland, OR · On-site

$1.5K/wk

Accomplish the forecast that has been established by the GM and Service Manager. * Greet customers ... Advise customers on the care of their car and the value of maintaining their vehicle in accordance ...

TOYOTA OF PORTLAND

SERVICE ADVISOR

Portland, OR · On-site

$1.5K/wk

Accomplish the forecast that has been established by the GM and Service Manager. * Greet customers ... Advise customers on the care of their car and the value of maintaining their vehicle in accordance ...

OBRIEN AUTO GROUP

SERVICE ADVISOR

Portland, OR · On-site

$1.5K/wk

Accomplish the forecast that has been established by the GM and Service Manager. * Greet customers ... Advise customers on the care of their car and the value of maintaining their vehicle in accordance ...

O'Brien Auto Group

SERVICE ADVISOR

Wilsonville, OR · On-site

Accomplish the forecast that has been established by the GM and Service Manager. * Greet customers ... Advise customers on the care of their car and the value of maintaining their vehicle in accordance ...

Kia of Portland

Service Advisor

Portland, OR · On-site

$60K - $120K/yr

... Advisor to join our vibrant team. Youll be the crucial link between our valued customers and our ... Provide accurate estimates for services and parts, managing customer expectations effectively.

TEC Equipment, Inc.

Service Advisor

Coburg, OR · On-site

The Service Advisor acts as a liaison between customers and our shop, utilizing skill in ... Use the dealer management system to open and manage work orders and ensure efficient work flow and ...

O'Brien Auto Group

SERVICE ADVISOR

Portland, OR · On-site

Accomplish the forecast that has been established by the GM and Service Manager. * Greet customers ... Advise customers on the care of their car and the value of maintaining their vehicle in accordance ...

TEC Equipment, Inc.

Service Advisor

Coburg, OR

The Service Advisor acts as a liaison between customers and our shop, utilizing skill in ... Use the dealer management system to open and manage work orders and ensure efficient work flow and ...

TEC Equipment, Inc.

Service Advisor

Coburg, OR · On-site

The Service Advisor acts as a liaison between customers and our shop, utilizing skill in ... Use the dealer management system to open and manage work orders and ensure efficient work flow and ...

OBRIEN AUTO GROUP

SERVICE ADVISOR

Portland, OR · On-site

Accomplish the forecast that has been established by the GM and Service Manager. * Greet customers ... Advise customers on the care of their car and the value of maintaining their vehicle in accordance ...

Lithia

Service Advisor

Medford, OR

$70K - $90K/yr

Service Advisor * Pay: Commission based. $70,000 - $90,000 annually depending on experience and ... Strong organizational skills with the ability to manage multiple priorities in a fast-paced ...

New

Swickard Auto Group

Service Advisor

Wilsonville, OR · On-site

$50K - $120K/yr

... of service advisor experience in a franchised dealership (luxury brand experience a strong plus ... manage high volume without sacrificing accuracy or attention • Reynolds & Reynolds or CDK ...

Lithia & Driveway

Service Advisor

Medford, OR · On-site

$70K - $90K/yr

Service Advisor * Pay: Commission based. $70,000 - $90,000 annually depending on experience and ... Strong organizational skills with the ability to manage multiple priorities in a fast-paced ...

New

Lithia & Driveway

Service Advisor

Medford, OR · On-site

$70K - $90K/yr

Service Advisor * Pay: Commission based. $70,000 - $90,000 annually depending on experience and ... Strong organizational skills with the ability to manage multiple priorities in a fast-paced ...

New

Swickard Auto Group

Service Advisor

Gladstone, OR · On-site

$50K - $120K/yr

Our best Service Advisors don't always come from automotive - they come from anywhere great people ... able to manage multiple guests and timelines without losing detail • Self-motivated with a ...

previous pagenext page

Showing results 21-40

All JobsService Advisor JobsService Advisor Manager JobsService Advisor Manager Jobs in Oregon

Service Advisor Manager information

See Oregon salary details

$12

$27

$48

How much do service advisor manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service advisor manager in Oregon is $27.42, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.54 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What cities in Oregon are hiring for Service Advisor Manager jobs? Cities in Oregon with the most Service Advisor Manager job openings:
Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $57,031 per year, or $27.4 per hour.

SERVICE ADVISOR

O'Brien Auto Group

Portland, OR • On-site

$1.5K/wk

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Toyota of Portland, a dealership part of the O'Brien Auto Group, is currently seeking a full-time Service Advisor.
We are looking for a team player who has advising or writing experience, customer service, and/or dealership experience. This position will be a commission-based position that is driven off your personal success along with the growth of the store. This position is on a rotating schedule.
The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities.
This position has a base salary of $1,500 (based off hours clocked) plus personal commission or state Min Wage, whichever is greater. The percentages start at 5% and go up to 9.5% based off production. Subject to eligibility requirements, we offer the following benefits:
  • Bonuses
  • Vacation - based on hire date and paid based on position.
  • Medical/Dental/Vision/RX
  • Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
  • 401(k) plus company match

Job Summary:
The Service Advisor will be directly responsible for the proper satisfaction of customer and vehicle-related problems, and the thorough and accurate performance of designated administrative activities.
Responsibilities to Include:
  • Maintain customer satisfaction index rating higher than that of the manufacturer, zone or branch average.
  • All Service Advisors must complete tasks on time and complete as promised to customer or the customer must be notified if promised time cannot be met. Always under promise and over deliver.
  • Maintain Dealership-prescribed standard for Hours Per Customer Repair Order Written.
  • Understand and follow Federal, State and Local regulations such as those governing the disposal of hazardous wastes, OSHA Right-To-Know, etc.
  • Ensure that all documents are accounted for.
  • Accomplish the forecast that has been established by the GM and Service Manager.
  • Greet customers in a timely, friendly manner. Let customers who are waiting in line know that they will be helped soon.
  • Communicate with service customers to determine the nature of the mechanical problem(s) and offer logical diagnostic service(s) or repair(s) to satisfy customer problems.
  • Advise customers on the care of their car and the value of maintaining their vehicle in accordance with manufacturer specifications using service menus.
  • Provide accurate estimates, according to Washington State automotive law for all services or repairs sold and offer to return old parts. If the cost of service cannot be established during reception, leave open and contact the customer later by phone for approval.
  • All orders must include proper customer information including: mileage, delivery date, VIN, phone number, etc.
  • Obtain properly documented telephone approval for all Add-On sales when customers are not at the dealership.
  • Properly document repair order changes.
  • Indicate on repair order the exact repair instructions, making a special note of the main reasons the vehicle was brought in. Repair orders must be legible.
  • Carefully inspect every finished repair order for proper completion, pricing accuracy, and legibility.
  • Attend regular weekly morning meetings.
  • Escalate any customer concern of the Dealership to proper management.
  • Follow the service drive dress code. Must have a neat appearance.
  • Perform active delivery to any guest in need.
  • Perform other duties as assigned by Management.
  • Regular attendance is essential.
  • Work in cooperative, positive & professional manner with all personnel in the company.
  • Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work.
  • Must conform to company policy regarding non-discrimination and harassment.

Preferred Qualifications:
  • Previous retail sales or customer service experience preferred but not required.
  • Reynolds Ignite experience
  • A charismatic and relatable personality
  • Ability to communicate suitably through email, phone, or in person
  • A desire and drive to be successful with a positive attitude

Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, and hand tools.
Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will follow all safety directives at all times.
Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20 lbs or less on a frequent basis and carrying of 10 lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling.
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the Dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments).
Candidates for this position must possess a valid Driver's License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.
Toyota of Portland is an equal opportunity employer and a drug-free workplace.

Apply