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Service Advisor Manager Jobs in New York (NOW HIRING)

allegiance

Service Advisor

Linden, NJ

Managing and overseeing the shop's workflow and schedule. * Calling customers to advise them about service changes or delivery times. * Coordinate with service team about parts ordering and ensuring ...

Allegiance Trucks

Service Advisor

Linden, NJ · On-site

$30 - $35/hr

Managing and overseeing the shop's workflow and schedule. * Calling customers to advise them about service changes or delivery times. * Coordinate with service team about parts ordering and ensuring ...

TLC auto and truck center

Be Seen First

Service Advisor

Farmingdale, NY · On-site

$65K - $110K/yr

You are the connection between the customer, technician, and management team -- responsible for ... Previous automotive Service Advisor experience preferred * Strong automotive knowledge * Excellent ...

Tantillo Auto Group

Service Advisor

Newark, NJ · On-site

$75K - $100K/yr

Greet customers and manage service appointments * Explain service recommendations and specials ... Automotive service advisor experience preferred * Reynolds & Reynolds experience preferred ...

Tantillo Auto Group

Service Advisor

Newark, NJ · On-site

$75K - $100K/yr

Greet customers and manage service appointments * Explain service recommendations and specials ... Automotive service advisor experience preferred * Reynolds & Reynolds experience preferred ...

Scarsdale Ford

Service Advisor

Scarsdale, NY · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Scarsdale Ford

Service Advisor

Scarsdale, NY

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

Scarsdale Ford

Service Advisor

Scarsdale, NY · On-site

Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...

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Service Advisor Manager information

See New York salary details

$13

$28

$49

How much do service advisor manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for service advisor manager in New York is $28.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $32.60 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

Can you make a lot of money as a service advisor manager?

Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.

What are the most commonly searched types of Service Advisor jobs in New York?

The most popular types of Service Advisor jobs in New York are:

What cities in New York are hiring for Service Advisor Manager jobs?

Cities in New York with the most Service Advisor Manager job openings:

Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $59,014 per year, or $28.4 per hour.

Service Advisor Manager | $150K OTE - 2105

All Tire & Service

Staten Island, NY • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Automotive Service Advisor Manager | $150K+ OTE

All Tire & Service

Address: 115 Page Ave., Staten Island, NY 10309
Shop Hours: Monday–Friday, 7:30 AM–6:00 PM; Saturday, 8:00 AM–4:00 PM
Base Salary: $80,000–$90,000
Pay Type: Base salary plus commission
Earning Potential: $150,000+ OTE

Lead a High-Volume Service Team

All Tire & Service is hiring an experienced Service Advisor Manager to lead the front of the house at its Page Ave location.

You’ll coach advisors, improve customer experience, increase ARO ethically, and create a consistent workflow between the service and technician teams.

What You’ll Do

  • Lead a high-volume service drive
  • Coach and train Service Advisors
  • Improve customer flow and retention
  • Build trust and communicate clearly with customers
  • Increase sales and ARO ethically
  • Create structure, consistency, and accountability
  • Improve workflow between advisors and technicians

What We’re Looking For

  • Five or more years of Service Advisor experience
  • Two or more years of leadership or management experience
  • Automotive industry experience
  • Proven ability to increase sales and customer retention
  • Strong communication and team-leadership skills
  • Ability to coach and train advisors
  • Organized, process-driven mindset
  • Comfortable in a fast-paced, high-volume environment

About the Shop

All Tire & Service operates multiple high-volume locations across Staten Island and New Jersey. The Page Ave location has an established customer base and services approximately 850 vehicles per month, including Domestic, Asian, and European vehicles.

The location handles a high volume of inspections and is investing in stronger leadership, advisor performance, customer flow, and operational consistency.

Shop systems include: Tire Shop/Freedom SMS, Steer CRM, AutoOps

Compensation & Benefits

  • $80,000–$90,000 base salary
  • Commission plan with $150,000+ OTE potential
  • $450 monthly contribution toward medical, dental, and vision coverage
  • Paid time off
  • 401(k)
  • Paid training and certification reimbursement
  • Company vehicle available for managers
  • Ownership support and direct communication
  • Long-term growth opportunities

How to Apply

Step 1: Submit your application.

Step 2: Complete an approximately 10-minute phone interview with our AI assistant, Paige.

You’ll receive an automated text with a phone number to call at your convenience. Candidates who complete the Paige interview receive priority consideration.

If you’re ready to lead a busy shop, strengthen the service team, and be rewarded for performance, apply today.

Additional Requirements

The position may require a motor vehicle record review, background screening, drug or alcohol screening, or other lawful job-related pre-employment requirements.

Screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.

Apply