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Service Advisor Manager Jobs in Connecticut (NOW HIRING)

Ocean Nissan Milford

Service Advisor

Milford, CT · On-site

$60 - $90/hr

Automotive Service Advisor Company Description Victory Automotive Group is family owned ... Makes repair recommendations and manages delivery of repairs by setting and managing customer ...

Ocean Nissan Milford

Service Advisor

Milford, CT · On-site

$60K - $90K/yr

Automotive Service Advisor Company Description Victory Automotive Group is family owned ... set/manage expectations on the part of the customers and the technicians in terms of service ...

Ocean Honda Milford

Service Advisor

Groton, CT · On-site

$60K - $90K/yr

Automotive Service Advisor Company Description Victory Automotive Group is family owned ... set/manage expectations on the part of the customers and the technicians in terms of service ...

Ocean Nissan Milford

Service Advisor

Milford, CT · On-site

$60K - $90K/yr

Automotive Service Advisor Company Description Victory Automotive Group is family owned ... set/manage expectations on the part of the customers and the technicians in terms of service ...

Ocean Honda Milford

Service Advisor

Groton, CT · On-site

Automotive Service Advisor Company Description Victory Automotive Group is family owned ... set/manage expectations on the part of the customers and the technicians in terms of service ...

Subaru Stamford

Subaru Service Advisor

Stamford, CT · On-site

Must have automotive service advisor and client relations experience. As a Service Advisor, you ... time management/efficiency, parts ordering, job completion times. * Oversee and participate in ...

Subaru Stamford

Subaru Service Advisor

Stamford, CT · On-site

Must have automotive service advisor and client relations experience. As a Service Advisor, you ... time management/efficiency, parts ordering, job completion times. * Oversee and participate in ...

Liberty Honda

Automotive Service Advisor

Hartford, CT · On-site

Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic, professional, and welcoming Automotive Service Advisor to create a premium guest ...

Liberty Honda

Automotive Service Advisor

Hartford, CT · On-site

Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic, professional, and welcoming Automotive Service Advisor to create a premium guest ...

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Service Advisor Manager information

See Connecticut salary details

$11

$24

$43

How much do service advisor manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for service advisor manager in Connecticut is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.

What is a service advisor manager?

A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.

How does a service advisor manager support and develop their team to enhance customer satisfaction?

A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?

To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.

What is the difference between Service Advisor Manager vs Service Advisor?

AspectService Advisor ManagerService Advisor
ResponsibilitiesOversees service advisors, manages customer relations, and ensures service department efficiencyInteracts directly with customers, recommends services, and writes repair orders
CredentialsTypically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferredHigh school diploma or equivalent; ASE certification beneficial but not mandatory
Work EnvironmentOffice-based with supervision of service team; dealership or auto repair shopCustomer-facing role within service department of dealership or repair shop

The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.

Can you make a lot of money as a service advisor manager?

Service Advisor Managers typically earn a competitive salary that includes a base pay plus commissions or bonuses based on performance. Earnings can vary depending on the dealership, location, experience, and sales volume, with many earning above average wages in the automotive service industry.

What are the most commonly searched types of Service Advisor jobs in Connecticut?

The most popular types of Service Advisor jobs in Connecticut are:

What cities in Connecticut are hiring for Service Advisor Manager jobs?

Cities in Connecticut with the most Service Advisor Manager job openings:

Service Advisor Manager jobs near you
Infographic showing various Service Advisor Manager job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $51,314 per year, or $24.7 per hour.

Assistant Service Advisor

Garavel Chrysler Jeep Dodge Ram

Norwalk, CT • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 4 days ago

Job description

Garavel CJDR, located in Norwalk, CT, has been your family Chrysler, Jeep, Dodge, and Ram dealership since 2002. We are Connecticut's highest-volume Jeep dealership and Dealer Rater of the Year 11 years in a row!  At Garavel, we want to enhance the car ownership experience - whether repairing a car, providing parts, or selling one. We hire for attitude, and we train for skills. 

We rely on teamwork because no one person in our organization can work without the help of others.

At Garavel, our employees receive:

  • Generous pay program with salary and bonuses
  • Positive Management Support
  • Medical and Dental Plans
  • Paid Vacation
  • Paid Holidays
  • Paid Sick Time
  • Uniforms
  • 401k Plan with Company Match

Job Summary: As an Assistant Service Advisor, your role is to assist and support the Service Advisors with day to day tasks of our Service Department. Make the most of your time to increase repair order performance and improve customer handling processes. Step in to perform Service Advisor duties when one is unavailable.

Essential Responsibilities:

  • Greet customers promptly.
  • Direct customers to the proper Service Advisor.
  • Coordinate loan car paperwork
  • Review the pre-written repair orders
  • Perform customer service follow-up calls
  • Notify the Service Manager immediately of any unsatisfied customers, so that the matter can be addressed immediately.
  • Fill in for the Service Advisor’s when they are not on the job (lunches, illness, vacations, etc.).
  • Any additional duties assigned by management.
  • Lot porter duties when one is unavailable, including parking cars and retrieving cars for customers.
  • Service Advisors duties when one is unavailable, including administrative duties, printing the next day’s pre-writes, attaching warranty inquiries, calling extended contract companies’ approvals, writing internal repair orders, processing PDI’s, etc

Requirements:

  • Experience working at an auto dealership or auto repair is preferred.
  • Strong customer service skills.
  • Excellent verbal and written communication skills.
  • Ability to explain complex automotive repairs to customers in a manner that makes sense.
  • Good time management skills and multitasking ability.
  • Ability to work well with Service Technicians.
  • Maintains a professional appearance and Garavel uniform worn
  • Valid driver’s license.
  • Clean driving history.
  • Regular Attendance

Physical Demands:

  • Ability to continuously stand or walk.
  • Ability to bend, squat, climb stairs and lift occasionally
  • Ability to lift up to 60 pounds 
  • Move frequently in and out of vehicles

The Garavel Auto Group is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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