Managing and overseeing the shop's workflow and schedule. * Calling customers to advise them about service changes or delivery times. * Coordinate with service team about parts ordering and ensuring ...
Managing and overseeing the shop's workflow and schedule. * Calling customers to advise them about service changes or delivery times. * Coordinate with service team about parts ordering and ensuring ...
Service Advisor
Bridgeport, CT · On-site
Managing and overseeing the shop's workflow and schedule. * Calling customers to advise them about service changes or delivery times. * Coordinate with service team about parts ordering and ensuring ...
Service Advisor
Bridgeport, CT · On-site
Managing and overseeing the shop's workflow and schedule. * Calling customers to advise them about service changes or delivery times. * Coordinate with service team about parts ordering and ensuring ...
Service Advisor
Milford, CT · On-site
$75K - $100K/yr
Greet customers and manage service appointments * Explain service recommendations and specials ... Automotive service advisor experience preferred * Reynolds & Reynolds experience preferred ...
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Service Advisor
Milford, CT · On-site
$75K - $100K/yr
Greet customers and manage service appointments * Explain service recommendations and specials ... Automotive service advisor experience preferred * Reynolds & Reynolds experience preferred ...
Service Advisor
Milford, CT · On-site
$75K - $100K/yr
Greet customers and manage service appointments * Explain service recommendations and specials ... Automotive service advisor experience preferred * Reynolds & Reynolds experience preferred ...
Service Advisor
Milford, CT · On-site
$75K - $100K/yr
Greet customers and manage service appointments * Explain service recommendations and specials ... Automotive service advisor experience preferred * Reynolds & Reynolds experience preferred ...
Service Advisor
Milford, CT · On-site
$75K - $100K/yr
Greet customers and manage service appointments * Explain service recommendations and specials ... Automotive service advisor experience preferred * Reynolds & Reynolds experience preferred ...
Service Advisor
Milford, CT · On-site
$75K - $100K/yr
Greet customers and manage service appointments * Explain service recommendations and specials ... Automotive service advisor experience preferred * Reynolds & Reynolds experience preferred ...
Service Advisor
$75K - $100K/yr
Greet customers and manage service appointments * Explain service recommendations and specials ... Automotive service advisor experience preferred * Reynolds & Reynolds experience preferred ...
Service Advisor
$75K - $100K/yr
Greet customers and manage service appointments * Explain service recommendations and specials ... Automotive service advisor experience preferred * Reynolds & Reynolds experience preferred ...
SERVICE ADVISOR
New Haven, CT · On-site
Experienced Service Advisors Needed!!! Do you have Service Writer experience in either a dealership ... This role requires managing many customers, priorities, communication and follow-up throughout the ...
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SERVICE ADVISOR
New Haven, CT · On-site
Experienced Service Advisors Needed!!! Do you have Service Writer experience in either a dealership ... This role requires managing many customers, priorities, communication and follow-up throughout the ...
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Service Advisor
Mystic, CT · On-site
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Service Advisor
Mystic, CT · On-site
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Service Advisor
New London, CT · On-site
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Service Advisor
New London, CT · On-site
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Service Advisor
New London, CT · On-site
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Service Advisor
New London, CT · On-site
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Service Advisor
Putnam, CT · On-site
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
New
Service Advisor
Putnam, CT · On-site
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
New
Service Advisor
Mystic, CT · On-site
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Service Advisor
Mystic, CT · On-site
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Service Advisor
Mystic, CT · On-site
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
Service Advisor
Mystic, CT · On-site
Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and ...
... time management/efficiency, parts ordering, job completion times. * Oversee and participate in ... Accredited training in service advisor skills, customer satisfaction and quality control.
Quick apply
... time management/efficiency, parts ordering, job completion times. * Oversee and participate in ... Accredited training in service advisor skills, customer satisfaction and quality control.
Service Advisor - Shelton, CT Join a Fast-Growing RIA Focused on White-Glove Client Service Our ... This is a great fit for someone who enjoys planning, relationship management, and providing a white ...
Service Advisor - Shelton, CT Join a Fast-Growing RIA Focused on White-Glove Client Service Our ... This is a great fit for someone who enjoys planning, relationship management, and providing a white ...
Service Advisor
Canton, CT · On-site
... time management/efficiency, parts ordering, job completion times. * Oversee and participate in ... Accredited training in service advisor skills, customer satisfaction and quality control.
Service Advisor
Canton, CT · On-site
... time management/efficiency, parts ordering, job completion times. * Oversee and participate in ... Accredited training in service advisor skills, customer satisfaction and quality control.
Service Advisor Manager information
See Connecticut salary details
$11.43 - $14.32
6% of jobs
$14.32 - $17.21
15% of jobs
$17.81 is the 25th percentile. Wages below this are outliers.
$17.21 - $20.10
19% of jobs
The median wage is $21.93 / hr.
$20.10 - $22.99
16% of jobs
$22.99 - $25.88
15% of jobs
$27.11 is the 75th percentile. Wages above this are outliers.
$25.88 - $28.77
11% of jobs
$28.77 - $31.66
7% of jobs
$31.66 - $34.55
5% of jobs
$34.55 - $37.44
2% of jobs
$37.44 - $40.33
2% of jobs
$40.33 - $43.22
2% of jobs
$11
$24
$43
How much do service advisor manager jobs pay per hour?
As of Aug 5, 2026, the average hourly pay for service advisor manager in Connecticut is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $28.37 per hour, depending on experience, location, and employer.
What is a service advisor manager?
A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.
What is the difference between Service Advisor Manager vs Service Advisor?
| Aspect | Service Advisor Manager | Service Advisor |
|---|---|---|
| Responsibilities | Oversees service advisors, manages customer relations, and ensures service department efficiency | Interacts directly with customers, recommends services, and writes repair orders |
| Credentials | Typically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferred | High school diploma or equivalent; ASE certification beneficial but not mandatory |
| Work Environment | Office-based with supervision of service team; dealership or auto repair shop | Customer-facing role within service department of dealership or repair shop |
The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.
What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?
To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.
How does a service advisor manager support and develop their team to enhance customer satisfaction?
A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What are the most commonly searched types of Service Advisor jobs in Connecticut? The most popular types of Service Advisor jobs in Connecticut are:
What cities in Connecticut are hiring for Service Advisor Manager jobs? Cities in Connecticut with the most Service Advisor Manager job openings:
Job description
Job Responsibilities for Service Advisor:
- Managing and overseeing the shop's workflow and schedule.
- Calling customers to advise them about service changes or delivery times.
- Coordinate with service team about parts ordering and ensuring parts are available when needed.
- Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services require
- Check on progress of repairs throughout the day.
- Handle telephone inquiries regarding inbound work and work in process.
- Review repair orders to ensure that work is completed.
- Assist with other projects as needed
Required Skills for Service Advisor:
- High School Diploma or GED
- Highly organized and detail oriented
- Customer focused
- Ability to solve complex problems
- Computer savvy
- Familiarity with auto and trucking, preferred