Service Advisor
CA$19 - CA$25/hr
Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of ... Sell and manage extended warranties * Inspect repair quality and ensure all work is complete
New
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Service Advisor
CA$19 - CA$25/hr
Service Advisor - Automotive We need a Service Advisor who is an expert in the art and science of ... Sell and manage extended warranties * Inspect repair quality and ensure all work is complete
New
Service Advisor Reports to ... Service Manager Want to work with one of the most prestigious luxury auto brands in the world? Join ...
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Service Advisor Reports to ... Service Manager Want to work with one of the most prestigious luxury auto brands in the world? Join ...
Founded in 1985, Dilawri is Canada's largest automotive group and one of Canada's Best Managed ... Have a minimum of 2+ years of experience as a Service Advisor in the Automotive industry.
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Founded in 1985, Dilawri is Canada's largest automotive group and one of Canada's Best Managed ... Have a minimum of 2+ years of experience as a Service Advisor in the Automotive industry.
The Service Advisor is responsible for managing remanufacturing jobs within OEM to effectively support Finning's requirements, including understanding the customer's repair and timeline requirements ...
The Service Advisor is responsible for managing remanufacturing jobs within OEM to effectively support Finning's requirements, including understanding the customer's repair and timeline requirements ...
Service Advisor - Technical
Westlock, AB · On-site
Service Sales Manager The Alberta Agriculture industry is growing, and you could be part of the ... The advisor schedules maintenance and handles the appropriate paperwork. As the successful ...
Service Advisor - Technical
Westlock, AB · On-site
Service Sales Manager The Alberta Agriculture industry is growing, and you could be part of the ... The advisor schedules maintenance and handles the appropriate paperwork. As the successful ...
Fleet Maintenance Service Advisor
Balzac, AB · On-site
Service Advisor - Fleet Maintenance Balzac, Alberta Shift: Monday-Friday | 11:00 AM - 8:00 PM About ... Open, manage, and close repair orders with accuracy and urgency * Diagnose and translate driver ...
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Fleet Maintenance Service Advisor
Balzac, AB · On-site
Service Advisor - Fleet Maintenance Balzac, Alberta Shift: Monday-Friday | 11:00 AM - 8:00 PM About ... Open, manage, and close repair orders with accuracy and urgency * Diagnose and translate driver ...
Service Advisor
Calgary, AB · On-site
Summary The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. This role is the link between the ...
Service Advisor
Calgary, AB · On-site
Summary The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. This role is the link between the ...
Fleet Service Advisor - Legacy Dodge Fort McMurray Legacy Dodge Fleet Services Center in Fort ... Service This is a non-management position This is a full time position
Fleet Service Advisor - Legacy Dodge Fort McMurray Legacy Dodge Fleet Services Center in Fort ... Service This is a non-management position This is a full time position
Summary The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. This role is the link between the ...
Quick apply
Summary The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs. This role is the link between the ...
Overview Position Summary The Service Advisor is the primary liaison between customers and the ... Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Overview Position Summary The Service Advisor is the primary liaison between customers and the ... Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Service Advisor
Calgary, AB · On-site
Position Summary The Service Advisor is the primary liaison between customers and the dealership ... Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Service Advisor
Calgary, AB · On-site
Position Summary The Service Advisor is the primary liaison between customers and the dealership ... Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Service Advisor
Calgary, AB · On-site
CA$60K - CA$80K/yr
Overview Position Summary The Service Advisor is the primary liaison between customers and the ... Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Service Advisor
Calgary, AB · On-site
CA$60K - CA$80K/yr
Overview Position Summary The Service Advisor is the primary liaison between customers and the ... Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Service Advisor
Strathmore, AB · On-site
CA$60K - CA$100K/yr
Overview Position Summary The Service Advisor is the primary liaison between customers and the ... Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Service Advisor
Strathmore, AB · On-site
CA$60K - CA$100K/yr
Overview Position Summary The Service Advisor is the primary liaison between customers and the ... Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Position Summary The Service Advisor is the primary liaison between customers and the dealership ... Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Position Summary The Service Advisor is the primary liaison between customers and the dealership ... Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Overview Position Summary The Service Advisor is the primary liaison between customers and the ... Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Overview Position Summary The Service Advisor is the primary liaison between customers and the ... Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Service Advisor
Strathmore, AB · On-site
Position Summary The Service Advisor is the primary liaison between customers and the dealership ... Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Service Advisor
Strathmore, AB · On-site
Position Summary The Service Advisor is the primary liaison between customers and the dealership ... Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
External Service Advisor
Grande Prairie, AB · On-site
Service Advisor - Recreational Vehicles If you are a natural people-pleaser and a good listener who ... Keep Service Manager informed of all problems and potential problems * Maintain Customer ...
External Service Advisor
Grande Prairie, AB · On-site
Service Advisor - Recreational Vehicles If you are a natural people-pleaser and a good listener who ... Keep Service Manager informed of all problems and potential problems * Maintain Customer ...
Service Advisor - Top Performer Wanted - Legacy Dodge | Fort McMurray, AB Legacy Dodge Fort ... Service This is a non-management position This is a full time position
Service Advisor - Top Performer Wanted - Legacy Dodge | Fort McMurray, AB Legacy Dodge Fort ... Service This is a non-management position This is a full time position
Service Advisor No Evenings, Great Pay, and Real Career Growth (Jaguar Land Rover Calgary) Jaguar ... Open, manage, and close repair orders accurately * Communicate recommended maintenance and repairs ...
Service Advisor No Evenings, Great Pay, and Real Career Growth (Jaguar Land Rover Calgary) Jaguar ... Open, manage, and close repair orders accurately * Communicate recommended maintenance and repairs ...
CA$22/hr
The Express Service Advisor is the service department's first-line customer representative. They ... management system to track and follow up with customers for future recommended repairs or ...
New
CA$22/hr
The Express Service Advisor is the service department's first-line customer representative. They ... management system to track and follow up with customers for future recommended repairs or ...
New
Service Advisor Manager information
What is a service advisor manager?
A Service Advisor Manager is a professional in the automotive industry responsible for overseeing service advisors and ensuring excellent customer service in a repair or dealership service department. They manage daily operations, supervise staff, handle customer complaints, and coordinate between technicians and customers to ensure repairs are completed efficiently. Their role also involves training team members, tracking service metrics, and ensuring all work complies with company policies and industry standards. Strong communication, leadership, and organizational skills are essential for this position.
What is the difference between Service Advisor Manager vs Service Advisor?
| Aspect | Service Advisor Manager | Service Advisor |
|---|---|---|
| Responsibilities | Oversees service advisors, manages customer relations, and ensures service department efficiency | Interacts directly with customers, recommends services, and writes repair orders |
| Credentials | Typically requires experience as a Service Advisor, with leadership skills; certifications like ASE may be preferred | High school diploma or equivalent; ASE certification beneficial but not mandatory |
| Work Environment | Office-based with supervision of service team; dealership or auto repair shop | Customer-facing role within service department of dealership or repair shop |
The Service Advisor Manager oversees the service department's operations and team, while the Service Advisor interacts directly with customers to recommend repairs. The manager focuses on leadership and efficiency, whereas the advisor handles customer service and sales.
What are the key skills and qualifications needed to thrive as a service advisor manager, and why are they important?
To thrive as a Service Advisor Manager, you need strong automotive service knowledge, leadership abilities, and experience in customer service, often supported by a background in automotive technology or business management. Familiarity with dealership management systems (DMS), scheduling software, and relevant certifications such as ASE are typically important. Exceptional communication, problem-solving, and team management skills help build trust with customers and motivate staff. These skills ensure efficient operations, high customer satisfaction, and effective team performance in a fast-paced service environment.
How does a service advisor manager support and develop their team to enhance customer satisfaction?
A Service Advisor Manager is responsible for mentoring and overseeing a team of service advisors, ensuring they deliver consistent, high-quality customer service. This often involves providing regular feedback, conducting training sessions on both technical and interpersonal skills, and monitoring performance metrics to identify areas for improvement. By fostering a collaborative environment and encouraging open communication, the manager helps the team address customer concerns efficiently and promotes a positive service experience. Additionally, the manager may implement new processes or tools to streamline workflow and boost team effectiveness, directly impacting customer satisfaction and retention.
What are the most commonly searched types of Service Advisor jobs in Alberta? The most popular types of Service Advisor jobs in Alberta are:
What cities in Alberta are hiring for Service Advisor Manager jobs? Cities in Alberta with the most Service Advisor Manager job openings:
CA$19 - CA$25/hr
Full-time
Posted 3 days ago
New
Job description
Service Advisor – Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
- Greet service department customers promptly and courteously—attitude is everything!
- Listen to customers and clearly translate repair needs to techs
- Upsell additional services using low pressure, high integrity methods
- Provide accurate repair/maintenance estimates
- Adhere to policies on vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Sell and manage extended warranties
- Inspect repair quality and ensure all work is complete
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Keep Service Manager informed of all problems and potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits
- Extended healthcare
- Store discount
- Company events
About Us
At Garage111, we are a certified, full service automotive facility specializing in maintenance, diagnostics, repairs, performance upgrades, and vehicle modifications for all makes and models. We combine the latest automotive technology with dealership level procedures and systems to deliver exceptional service to our customers.
If you are passionate about the automotive industry and take pride in quality workmanship, we would love to hear from you. Whether you are an experienced technician, service advisor, or looking to grow your career in a professional and supportive environment, Garage111 offers the opportunity to work alongside a skilled team that values expertise, continuous learning, and customer satisfaction.
Our team of certified technicians, automotive experts, and engineers is committed to excellence in every repair and every customer interaction. When you join Garage111, you become part of a workplace that invests in its people and encourages professional growth.
Explore our current opportunities and become part of a team that is dedicated to keeping vehicles performing at their best.