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Server Repair Jobs in Connecticut (NOW HIRING)

TEKWISSEN LLC

Computer Hardware Technician

Groton, CT

$17 - $22.50/hr

Your assignments will range in complexity from troubleshooting and repair to more difficult device ... Supports Core, server products. * Performs disk replacement on enterprise storage products

TEKWISSEN LLC

Computer Hardware Technician

Groton, CT · On-site

$17 - $22.50/hr

Your assignments will range in complexity from troubleshooting and repair to more difficult device ... Supports Core, server products. * Performs disk replacement on enterprise storage products

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Server Repair information

What is a server repair technician?

A server repair technician is a professional who diagnoses and fixes problems with computer servers. Their responsibilities include troubleshooting hardware and software issues, replacing faulty components, performing system upgrades, and ensuring that servers run efficiently and securely. They may also work on configuring networks, managing server backups, and maintaining optimal server performance for organizations. Server repair technicians often work in IT departments, data centers, or for third-party service providers.

What are the key skills and qualifications needed to thrive as a server repair technician?

To excel as a Server Repair Technician, you need a solid understanding of computer hardware, networking fundamentals, and troubleshooting techniques, often supported by relevant IT certifications or technical training. Familiarity with diagnostic tools, server operating systems (such as Windows Server or Linux), and remote management software is typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help technicians efficiently diagnose and resolve issues. These competencies ensure minimal server downtime, reliable IT infrastructure, and effective support for business operations.

What are some common challenges faced in a server repair role, and how can they be managed effectively?

Professionals in server repair often encounter challenges such as diagnosing hardware failures quickly, managing downtime to minimize business disruption, and staying up-to-date with evolving server technologies. Effective communication with IT teams and clients is crucial, as is maintaining accurate documentation of repairs and system configurations. Regular training and proactive monitoring tools can help technicians anticipate issues and implement solutions efficiently, ensuring smoother operations and career growth within IT infrastructure support.

What is the difference between Server Repair vs Network Technician?

AspectServer RepairNetwork Technician
Required CertificationsCompTIA Server+, A+CompTIA Network+, A+
Work EnvironmentData centers, server roomsOffice networks, client sites
Industry UsageIT, data managementIT, telecommunications
Common Search IntentFixing server hardware/software issuesInstalling and troubleshooting networks

Server Repair specialists focus on diagnosing and fixing hardware and software issues in servers, often working in data centers. Network Technicians primarily install, configure, and troubleshoot network infrastructure. While both roles require IT certifications and work in related environments, Server Repair emphasizes hardware and server-specific problems, whereas Network Technicians handle network connectivity and performance issues.

What does a server repair technician do?

A server repair technician diagnoses and fixes hardware and software issues in servers, ensuring they operate efficiently. They may replace faulty components, update firmware, and perform routine maintenance, often using diagnostic tools and following safety protocols.

What are popular job titles related to Server Repair jobs in Connecticut?

For Server Repair jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Server Repair jobs in Connecticut look for?

The top searched job categories for Server Repair jobs in Connecticut are:

What cities in Connecticut are hiring for Server Repair jobs?

Cities in Connecticut with the most Server Repair job openings:

Server Repair jobs near you

Dynamic Server Support

Norwich, CT • On-site

Worldwide TechServices
IT Services • 1 - 5K employees

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

217th of 226 rated it services

People enjoy working here

Uninterrupted breaks

Learn more about Worldwide TechServicesexternal

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Company Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.

Job Description

Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

  • Provide customer support for designated equipment
  • Answer client questions in a professional manner
  • Accept and deliver all service calls assigned within the established service level agreement for each client
  • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
  • Complete all administrative tasks associated with each call as documented in established policies and guidelines
  • Complete real-time reporting of all calls as documented in established policies and guidelines
  • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
  • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
  • Report all activity in an accurate and timely manner
  • Understand all Safety policies and guidelines and work within the guidelines of policies daily
  • Additional requirements may exist if offer of employment is extended
  • Other duties may be assigned to meet business needs
Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
  • Previous customer service experience is a plus

Certifications and/or Qualifications:

  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware
  • Valid Driver's License and reliable transportation with valid registration and adequate insurance

Skills:

  • Ability to communicate regarding technical issues with clients
  • Ability to drive to client locations
  • Ability to drive long distances, and occasional overnight assignments within other geographies
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Must own a basic repair tool kit
Additional Information

All your information will be kept confidential according to EEO guidelines.

What Worldwide TechServices employees say

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