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Serono Jobs (NOW HIRING)

Channel Operations Specialist

Boston, MA ยท On-site

$36 - $55/hr

Start your next chapter and join EMD Serono. Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science ...

IT Design Leads, Patient Support Program

Boston, MA ยท On-site

$45K - $53K/yr

Start your next chapter and join EMD Serono. Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science ...

Executive Assistant

North Billerica, MA ยท On-site

$40 - $62/hr

Join EMD Serono Work Your Magic with us! Start your next chapter and join EMD Serono. Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues ...

Oncology Territory Manager, Boise ID

Boise, ID ยท On-site

$147K - $220K/yr

The OTM will be responsible for promoting Bavencio and Tepmetko and its approved indications, along with other potential products from the EMD Serono pipeline. As a key member of a high performing ...

Scientist - In Vivo Pharmacology

Billerica, MA ยท On-site

$96K - $159K/yr

Start your next chapter and join EMD Serono. Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science ...

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Serono information

See salary details

$2.1K

$6.4K

$7.8K

How much do serono jobs pay per month?

As of Jun 10, 2026, the average monthly pay for serono in the United States is $6,439.50, according to ZipRecruiter salary data. Most workers in this role earn between $4,416.67 and $7,666.67 per month, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a professional at Serono, a biopharmaceutical company?

To thrive in a professional role at Serono, you typically need a background in life sciences, pharmacy, or a related field, often supported by relevant degrees or certifications. Experience with laboratory information management systems (LIMS), Good Manufacturing Practice (GMP), and data analysis tools is commonly required. Strong communication, teamwork, and problem-solving abilities are crucial soft skills in this environment. These skills and qualifications are vital for ensuring regulatory compliance, advancing research, and fostering effective collaboration in the biopharmaceutical industry.

What are the typical career growth opportunities for employees at Serono?

Employees at Serono, a global biopharmaceutical company, often have access to a range of career development opportunities, including internal mobility, specialized training, and mentorship programs. Team members can advance by taking on greater responsibilities within their current department or by moving into cross-functional roles in areas such as research, regulatory affairs, or commercial operations. The company also encourages continuous learning through workshops and participation in international projects, which helps employees build skills and expand their professional network. Advancement is typically supported by regular performance reviews and personalized development plans.

What is the difference between Serono vs Biotech Sales Representative?

AspectSeronoBiotech Sales Representative
Required CredentialsLife sciences degree, sales experience, industry certificationsLife sciences or related degree, sales experience, industry certifications
Work EnvironmentPharmaceutical/biotech companies, offices, labsMedical facilities, clinics, pharmaceutical companies
Employer & Industry UsageBiotech and pharmaceutical firms, biotech divisionsBiotech firms, pharmaceutical companies, medical device companies

Both roles involve promoting biotech or pharmaceutical products, requiring similar educational backgrounds and certifications. However, Serono typically refers to a specific biotech or pharmaceutical company, while a Biotech Sales Representative is a broader role that can work across multiple companies in the industry. The main difference lies in the employment context versus the job function.

What is Serono and what does the company do?

Serono was a biotechnology company that specialized in the research, development, and marketing of pharmaceutical products, particularly in the areas of reproductive health, neurology, and metabolic disorders. Founded in Switzerland, Serono became known for its innovations in fertility treatments, such as recombinant DNA technology for hormone therapy. In 2007, Serono merged with Merck KGaA, a German pharmaceutical company, and now operates under the name Merck Serono. The company continues to focus on biopharmaceuticals and life sciences, providing therapies and solutions for various medical conditions.
Infographic showing various Serono job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 92% Physical, 5% Hybrid, and 3% Remote job distribution, with an average salary of $77,274 per year, or $37.2 per hour.

Channel Operations Specialist

Merck Group

Boston, MA โ€ข On-site

$36 - $55/hr

Full-time

Medical, Retirement, PTO

Posted 11 days ago


Job description

Work Your Magic with us! Start your next chapter and join EMD Serono.
Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
Your Role:
We are seeking a highly detail-oriented and analytically strong professional whose work directly supports revenue generation for EMD Serono. In addition to executing and reviewing customer transactions with precision, the Senior Specialist plays a critical role in driving process excellence, operational stability, and cross-functional alignment across the order-to-cash lifecycle.
This role serves as a subject matter expert within the channel, proactively identifying risks, analyzing financial and operational impacts, and implementing sustainable process improvements. The Senior Specialist partners closely with internal stakeholders and external customers (wholesalers, pharmacies, patients) to ensure service excellence while optimizing system capabilities and improving scalability.
  • Execute and review complex customer transactions with high accuracy and revenue awareness.
  • Serve as the primary point of contact for channel customers, delivering responsive, professional support.
  • Act as SME for order-to-cash, channel dynamics, and system functionality.
  • Lead or support cross-functional projects focused on process improvement, system optimization, and operational efficiency.
  • Analyze operational data and financial impacts to identify root causes of discrepancies and revenue leakage.
  • Develop and implement corrective and preventive actions to drive long-term process stability.
  • Proactively identify operational, financial, and compliance risks and implement mitigation strategies.
  • Partner with Finance, Supply Chain, Trade, and IT to enhance reporting, workflows, and SAP/system capabilities; drive automation and standardization.

Who You Are
Minimum Qualifications:
  • Bachelor's degree in Business or Life Science discipline.

OR
  • High School Diploma or GED
  • 3+ years of Biotech/Pharmaceutical experience in a commercial, supply chain, or customer service function.

Preferred Qualifications:
  • Experience working in SAP
  • Advanced understanding of order-to-cash, serialization, and distribution
  • Ability to communicate openly and share information to foster trust while encouraging constructive debate, making informed decisions, and ensuring shared commitment to outcomes.
  • Demonstrated willingness to take risks and stand up for what is right while prioritizing the needs and experiences of customers and patients in all decisions.
  • Commitment to setting and reaching ambitious goals and setting high standards while acting in the best interest of the company and taking initiative to drive results.
  • Uphold ethical standards and being honest in all interactions.
  • Ability to streamline processes to focus on what matters and creates impact and acting quickly to adapt to changes.
  • Demonstrated ability to embrace new ideas, challenge the status quo, and seek innovative solutions while valuing diverse perspectives and treating others with respect and dignity.

Pay Range for this position: $36-$55 per hour.
The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here.
RSREMD
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!