Property Name: Menlo Park, Gateway Rising, Sequoia Belle Haven
Property Manager
The Property Manager is responsible for overseeing a portfolio of multi-family affordable housing properties, ensuring strong fiscal performance, regulatory compliance, and exceptional resident services. Reporting to the Associate Director of Property Management, this role serves as a strategic liaison between properties, internal teams, and external stakeholders while leading Community Managers to deliver on MidPen's mission. This is an exciting opportunity to make a direct impact on affordable housing operations during a period of significant portfolio growth and expansion across Northern California.
Responsibilities:
- Manage fiscal performance across property portfolio including budget development, expense approval, cash flow monitoring, and variance reporting
- Ensure strict compliance with all regulatory requirements including HUD, TCAC, Fair Housing, and local regulations through monitoring and tracking systems
- Works with facilities management to ensure preventative maintenance, capital projects, and safety hazard mitigation is completed
- Direct tenant management activities including retention planning, complaint resolution, eviction processing, and lease enforcement
- Hire, train, and coach Community Manager staff while conducting performance reviews and supporting career development
- Lead marketing and leasing efforts including waiting list management, applicant screening, and unit turnover coordination
- Collaborate with Asset Management, Accounting, Human Resources, and Facilities teams to achieve operational excellence
- Conduct risk management activities including security planning, safety meetings, and incident reporting
- Works with team to provide direction and support to ensure properties are meeting KPI goals.
- Leads operational initiatives, driving change and ensuring consistent adoption of updated protocols across all properties.
- Maintains property appearance and standards through routine site and safety inspections, addressing concerns and capital needs to ensure proper upkeep across the portfolio.
Qualifications:
To excel in this role, you should have experience managing a portfolio of multi-family residential properties with a focus on affordable housing operations and team leadership. Specifically, you should have:
- Bachelor's degree and 5+ years of multi-family property management experience (totaling 800+ units), or Associate degree with 3+ years and additional relevant experience
- Tax Credit Specialist and Certified Occupancy Specialist certifications required; or ability to obtain within 6 months
- Minimum 4 years of multi-family property management experience (2 years in affordable housing preferred)
- At least 4 years of supervisory experience managing direct reports
- Proficiency with Microsoft Office Suite and property management software (MRI, Yardi, RealPage, or Boston Post)
- Strong analytical skills including basic accounting and business math capabilities
- Excellent written and verbal communication skills with ability to present to diverse stakeholders
- Valid California Driver's License with reliable transportation for travel between properties
- Commitment to MidPen's mission of providing quality affordable housing and fostering diverse communities
Education and Experience
- Associate degree and three years of multi-family residential management experience with a Bachelor's degree and five or more years of relevant experience or an equivalent combination of education and experience
- Tax Credit Specialist and Certified Occupancy Specialist certification is required
- Must have four (4) or more years of multi-family property management experience and a minimum of two years of affordable housing experience
- Must have at least four years of supervisory experience
Pay Range
$91,200 - $102,600 Annual Salary - Pay based on applicable experience and qualifications